Computer Repair Tips & FAQ

We typically repair most faults within 2-3 days. For urgent cases, we offer a 24-hour priority service (subject to parts availability). If parts need to be ordered, we aim for next-day delivery. We understand the importance of your device and work hard to return it as quickly as possible.

We provide a fixed price for repairs after diagnosing the issue. For diagnostic services, we charge a £30 labour fee, which is waived if you proceed with the repair. We believe in transparent pricing, so you'll know the exact cost before we start the work.

We offer a personal service, where you speak directly to the technician working on your device. We complete repairs quickly, often the same day, and never outsource the work. We don’t charge upfront and ensure you’re happy with the repair before payment is made.

Yes, we frequently replace laptop screens and can usually do so on the same day. Contact us for a quick quote. We keep a variety of screens in stock, ensuring speedy repairs at a fraction of the cost of buying a new laptop.

Your data is our top priority. We follow strict protocols to protect your information. All data is stored securely and encrypted. If needed, we can discuss backup options before starting any repair work.

Ensure your laptop is placed on a hard, flat surface to allow proper ventilation. Regularly clean the cooling fan, and avoid using your laptop on soft surfaces like beds or couches. You may also use a cooling pad for better airflow.

Yes, we repair Apple devices, including MacBooks, iMacs, iPads, and iPhones. Our technicians are trained to handle Apple products with expertise and care.

Yes, data recovery from a damaged SSD is possible, though it may be more complex than traditional hard drives. We use specialized tools to attempt recovery, but success depends on the level of damage.

At the moment, we focus primarily on laptops and computers, but we are expanding our services and may offer mobile device repairs in the future. Contact us to check if we can assist with your device.

Back up your data, if possible. Make sure to remove any personal items such as external drives or documents. If you are concerned about privacy, we can help you with data protection options before we begin any repairs.

You can back up your data using cloud storage services like Google Drive, Dropbox, or OneDrive. Alternatively, use an external hard drive or SSD for a physical backup. If you need assistance, we can walk you through the process.

Common issues include slow performance, overheating, hard drive failure, screen damage, battery issues, and software problems like viruses or malware. We can help diagnose and resolve these problems efficiently.

Yes, data recovery from a dead hard drive is possible in many cases. We can attempt to recover data even from damaged or non-functional drives using specialized techniques and tools.

It depends on the age and condition of your computer. If your system is outdated but the hardware is still in good shape, upgrading components like RAM, storage (SSD), or the operating system can extend its lifespan. If your laptop is too slow or damaged, it may be more cost-effective to replace it.

Start by cleaning up unnecessary files, running disk cleanup, and defragmenting your hard drive. Upgrade to an SSD if you’re still using an HDD, as this can significantly boost performance. We can also help optimize your laptop by upgrading hardware or resolving software issues.

There are several great antivirus programs for Macs, including Bitdefender, Norton, and Sophos. These offer comprehensive protection against malware, ransomware, and phishing. While Macs are less prone to viruses, it's always best to use protection to stay safe online.