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hp-printer · HP LaserJet 1020 · Kurla East

hp-printer HP LaserJet 1020
Computer Keyboard/Mouse Not Working
in Kurla East

Expert diagnosis and repair for Computer Keyboard/Mouse Not Working on your hp-printer HP LaserJet 1020 in Kurla East. Free doorstep pickup, genuine parts & 90-day warranty.

✓ ₹350 Inspection (Adjusted vs Repair) ✓ Free Doorstep Pickup ✓ Same-Day Repair ✓ 90-Day Warranty
WhatsApp to Book Inspection +91 74997 61196

Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (adjusted vs repair)

Free
Diagnosis
90 Days
Repair Warranty
Same-Day
Turnaround
Free
Doorstep Pickup
OEM
Quality Parts
5 ★
Customer Rating
Same Day Repair 90-Day Warranty Genuine Parts Transparent Pricing Walk-in Welcome Free Pickup & Drop Since 2011 5/5 Rated Same Day Repair 90-Day Warranty Genuine Parts Transparent Pricing Walk-in Welcome Free Pickup & Drop Since 2011 5/5 Rated
Symptom Checker

Does Your hp-printer HP LaserJet 1020 Show These Signs?

Common indicators of Computer Keyboard/Mouse Not Working on hp-printer HP LaserJet 1020. Recognise 2 or more? Your device needs professional attention.

Some keys stuck, unresponsive or repeating

Keys output wrong characters or double-type

Keyboard affected by liquid spill

Keycaps are broken, popped off or missing

Keyboard backlight not working or flickering

Built-in trackpad unresponsive or erratic

Don't Ignore Computer Keyboard/Mouse Not Working

Unresolved hardware problems worsen over time and can cause secondary damage — increasing repair cost significantly.

Book Inspection (₹350)

hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working in Kurla East in Kurla East — Comprehensive Guide

Why waste time on aggregators. Choose a direct service centre with Xigox.Kurla East deserves a repair partner that treats every hp-printer HP LaserJet 1020 like its own. That's exactly what Xigox provides. Our Kurla East customers rate us 4.8 stars because of our transparent diagnostics and precision approach to Computer Keyboard/Mouse Not Working. Whether your hp-printer HP LaserJet 1020 needs a complex motherboard repair — consider it done.

Spill & Liquid Computer Keyboard/Mouse Not Working

Dropped water on your hp-printer HP LaserJet 1020? Liquid damage is one of the most common reasons for Computer Keyboard/Mouse Not Working in Kurla East. The golden rule is: do not turn it on! Contact Xigox immediately. Our repair centre uses ultrasonic cleaners to extract moisture at the component level. While liquid damage is unpredictable, our recovery rate is exceptional in the industry.

Fast & Easy Computer Keyboard/Mouse Not Working in Kurla East

We know that your time is valuable in Kurla East. Our Computer Keyboard/Mouse Not Working is designed for rapid turnaround. In 90% of cases, our Kurla East technicians execute the Computer Keyboard/Mouse Not Working on the same day. We arrange free doorstep pickup from your Kurla East home or office, execute the Computer Keyboard/Mouse Not Working using precision tools, and deliver it back to your address.

Enterprise Computer Keyboard/Mouse Not Working in Kurla East

Beyond residential clients — startups across Kurla East depend on our Computer Keyboard/Mouse Not Working to keep operations running. Our corporate solutions include bulk repair contracts, guaranteed 4-hour response times, and personalised support. Whether you have 5 laptops or 500, Xigox handles Computer Keyboard/Mouse Not Working for your Kurla East workspace with GST invoices and detailed asset tracking.

Upgrades & Optimization alongside Computer Keyboard/Mouse Not Working

While your hp-printer HP LaserJet 1020 is opened for Computer Keyboard/Mouse Not Working in Kurla East, it makes sense to consider an upgrade. Many of our customers request a faster SSD while the device is being repaired. This proactive approach reduces future repair costs and can make an old device feel brand new. Speak to our experts about optimization packages when you book your Computer Keyboard/Mouse Not Working.

Trained Technicians for hp-printer HP LaserJet 1020 in Kurla East

Not every mechanic in Kurla East has the skills for complex Computer Keyboard/Mouse Not Working. Our technicians are highly certified dealing with hp-printer HP LaserJet 1020 devices. From basic part swaps to complex micro-soldering, we handle it all right here for our Kurla East clients. Trust the pros who have mastered hp-printer HP LaserJet 1020 hardware for your Computer Keyboard/Mouse Not Working.

Stop letting your broken hp-printer HP LaserJet 1020 disrupt your workflow in Kurla East. Contact Xigox today to schedule your Computer Keyboard/Mouse Not Working. With our comprehensive guarantee and transparent pricing, you can trust us completely. Book your doorstep technician in Kurla East via WhatsApp.

Root Cause Analysis

What Causes Computer Keyboard/Mouse Not Working on hp-printer HP LaserJet 1020?

Understanding the root cause helps our engineers perform a precise, lasting repair — not just a temporary patch.

Physical Damage

Accidental drops, pressure or impact causing mechanical damage to internal components.

Liquid Exposure

Water, beverages or humidity causing short circuits or corrosion on circuit boards.

Normal Wear & Tear

Components degrade naturally with regular use — batteries, connectors and hinges are most affected.

Manufacturing Defect

Factory faults that surface after the warranty period in certain production batches.

Cost Estimate

Repair Cost for hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working

Transparent pricing · ₹350 inspection fee (adjusted vs repair) first · Pay only after approval

Repair Type Estimated Cost Warranty
Ink Tank Refill ₹150 - ₹500 N/A
Driver Installation & Test Print ₹199 - ₹399 1 Month
Spooler Service Reset ₹199 - ₹399 1 Month
Print Queue Error Fix ₹199 - ₹399 1 Month
Nozzle Check & Alignment ₹199 - ₹499 1 Month
Paper Jam Clearing ₹199 - ₹499 1 Month

Inspection fee ₹350 — adjusted against your repair cost if you proceed. No work starts without your approval.

Get Exact Quote
Why Us?

Why Choose Xigox for HP Notebook Repair in Kurla East?

With 1,00,000+ successful repairs and a 5-star rating, Xigox is Kurla East's most trusted independent HP repair specialist. Conveniently located near Kurla East.

Brand-Trained Technicians

Our engineers are specifically trained on HP hardware — not generalists. Every repair is precise.

Genuine & OEM-Grade Parts

We use genuine HP parts wherever available; otherwise OEM-certified compatible components.

90-Day Parts Warranty

Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.

Same-Day Turnaround

Most HP repairs in Kurla East completed same-day. Urgent service available for critical cases.

Full Transparency

We quote before starting work. No hidden fees. You pay exactly what you were quoted.

Lifetime Post-Repair Support

Free WhatsApp support for any questions about your HP Notebook after repair — always.

1,00,000+
Devices Repaired
Since 2011
5 ★
Average Rating
44,883+ reviews
90 Days
Repair Warranty
Parts & labour
30 Min
Avg Response
For common issues
Free
Pickup & Drop
₹350 inspection fee
2011
Est. Since
15+ yrs in Mumbai Suburban
Our Repair Facility

Real Technicians. 100% Guaranteed Work.

Most online repair websites outsource your device to random local shops. Xigox operates its own fully-equipped repair labs with dedicated BGA reballing stations and microscopic soldering equipment. When you trust us with hp-printer HP LaserJet 1020, it stays securely in our controlled environment.

Every technician at Xigox is in-house trained and certified — no freelancers, no third-party sub-contractors. We invest in continuous training so our engineers stay ahead of the latest chipsets, display technologies, and component architectures.

Our lab follows strict data-confidentiality protocols. Your personal files, passwords, and accounts are never accessed during repair — guaranteed.

No Third-Party Outsourcing Strict Data Confidentiality Micro-Soldering Equipment Certified Engineers Only CCTV-Monitored Lab Genuine OEM-Grade Parts
Talk to a Technician WhatsApp Us
Technician diagnosing hp-printer HP LaserJet 1020 Repair in Xigox Mumbai lab
Specialist Logic Board hp-printer HP LaserJet 1020 Repair at Xigox repair facility
Xigox repair lab workbench — hp-printer HP LaserJet 1020 Repair
Inside Xigox certified repair centre — hp-printer HP LaserJet 1020 Repair
Our Process

How We Fix hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working

A transparent, step-by-step process from booking to delivery — nothing hidden

01

Describe Your Issue

Call or WhatsApp +91 74997 61196. Tell us about the Computer Keyboard/Mouse Not Working on your hp-printer HP LaserJet 1020 in Kurla East — no technical jargon required.

02

Free Doorstep Pickup

We dispatch a certified technician to your Kurla East address. Free pickup — no travel, no hassle, no waiting at a service centre.

03

Expert Diagnosis

Your hp-printer HP LaserJet 1020 is inspected by a specialist. We identify the root cause of the Computer Keyboard/Mouse Not Working and provide a written quote — zero obligation.

04

Approved Repair

Once you approve the quote, we fix the Computer Keyboard/Mouse Not Working using OEM-grade parts. No work starts without your explicit consent.

05

12-Point QA Check

Every repaired hp-printer HP LaserJet 1020 passes a rigorous 12-point quality assurance checklist. We verify the Computer Keyboard/Mouse Not Working is fully and permanently resolved.

06

Delivery + 90-Day Warranty

Your hp-printer HP LaserJet 1020 is returned to your Kurla East address with a written 90-day warranty certificate. Same fault recurs? Fixed free.

Book Free Pickup Now
Verified Customer Reviews

What Customers Say About hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working in Kurla East

5/5 · 12 Reviews

Real customers · No paid reviews · All verified repairs

Verified
MSI Modern AM242 AIO — Memory Expansion

"My MSI Modern AM242 AIO was crawling with only eight gigs of RAM. Xigox Virar carefully opened the compact chassis and installed thirty-two gigs in dual-channel. Zero slowdowns now no matter how many apps I run. Huge difference."

Xigox Reply: Glad we could help! Our skilled technicians work hard to exceed expectations.
B
Bhavna Jha
📍 Kurla East · Sep 2024
16
Verified
MSI Modern AM242 AIO — Display Fix

"Display on my MSI Modern AM242 AIO developed a large dark spot covering a quarter of the screen. Xigox Virar carefully replaced the integrated IPS panel and calibrated colours professionally. Flawless display with uniform brightness now."

Xigox Reply: We appreciate your trust in Xigox! Our team is always happy to help.
N
Neha Sharma
📍 Kurla East · Dec 2025
17
Verified
MSI Modern AM242 AIO — Display Lines Fix

"Horizontal coloured lines appeared across my MSI Modern AM242 AIO display making work impossible. Xigox Virar diagnosed a failing T-CON board and replaced it. Sharp, line-free display restored perfectly. Quick turnaround on part sourcing."

Xigox Reply: Your review means a lot to our team. We are committed to the best service in Mumbai.
N
Nilesh Lad
📍 Kurla East · Mar 2025
41
Verified
Acer Veriton Z AIO — Fan Noise Fix

"Fans on my Acer Veriton Z AIO were running at maximum speed constantly creating unbearable noise. Xigox Virar replaced the internal fan assembly and cleaned all heatsinks. Whisper-quiet operation restored even during intensive tasks."

Xigox Reply: We are delighted you had a great experience. Quality and speed are what we stand for.
P
Preeti Joglekar
📍 Kurla East · Jun 2024
23
Verified
Acer Aspire C27-1700 — HDD SSD Failure Fix

"Internal hard drive on my Acer Aspire C27-1700 failed with clicking sounds. Xigox Virar cloned recoverable data to a new one-terabyte SSD and installed it in the sealed chassis. Lightning-fast performance now. All files saved."

Xigox Reply: Glad we could help! Our skilled technicians work hard to exceed expectations.
N
Nisha Mehta
📍 Kurla East · Sep 2025
29
Verified
Acer Aspire C24-1750 — Webcam Fix

"Built-in webcam on my Acer Aspire C24-1750 showed only a black screen during meetings. Xigox Virar replaced the tiny camera module inside the bezel without damaging the screen. Clear video quality restored. Delicate, precise work."

Xigox Reply: We appreciate your trust in Xigox! Our team is always happy to help.
S
Shreyas Talpade
📍 Kurla East · Dec 2024
26
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FAQs

FAQs — hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working in Kurla East

Everything you need to know before booking a diagnosis

8 questions answered Verified & updated
Most Computer Keyboard/Mouse Not Working issues in Kurla East are resolved the same day — typically within 2–4 hours of pickup. We provide an accurate time estimate during the ₹350 inspection (adjusted vs repair) so you're never left guessing. Trusted by customers throughout Mumbai Suburban — rated 5★ across 44,883++ reviews.
Common causes of Computer Keyboard/Mouse Not Working include physical impact, wear and tear, manufacturing defects, water damage, overheating, or software conflicts. Xigox technicians perform a thorough diagnosis to identify the root cause and fix it permanently rather than applying a temporary patch. Trusted by customers throughout Mumbai Suburban — rated 5★ across 44,883++ reviews.
Every repair at Xigox — including Computer Keyboard/Mouse Not Working fixes — is covered by a 90-day warranty. If the same problem recurs within 90 days, we repair it free of charge. Our warranty is provided in writing and applies to all repairs across Kurla East and Mumbai MMR. Trusted by customers throughout Mumbai Suburban — rated 5★ across 44,883++ reviews.
The cost to fix Computer Keyboard/Mouse Not Working in Kurla East varies by device model and severity. Xigox charges ₹350 for inspection — adjusted against repair cost if you proceed. A transparent written quote before any work begins. You're never charged until you approve the repair — no hidden fees, ever. Trusted by customers throughout Mumbai Suburban — rated 5★ across 44,883++ reviews.
Ask on WhatsApp Call Now
Yes — Xigox specialises in Computer Keyboard/Mouse Not Working across Kurla East. Our certified technicians diagnose and fix the problem efficiently, using OEM-quality parts and backed by a 90-day warranty. Free doorstep pickup is available in Kurla East — call or WhatsApp +91 74997 61196. Trusted by customers throughout Mumbai Suburban — rated 5★ across 44,883++ reviews.
Ask on WhatsApp Call Now
Booking is simple: WhatsApp or call +91 74997 61196, describe your device issue, and receive a free quote. Schedule a doorstep pickup at your convenience — we're available 9 AM–9 PM, 7 days a week. No walk-in required.
Ask on WhatsApp Call Now
Yes — every repair at Xigox comes with a 90-day warranty on the repaired component and all parts used. If the same issue returns within 90 days, we fix it free of charge. Warranty terms are provided in writing at the time of repair.
Yes! Xigox provides completely free doorstep device pickup and delivery across Mumbai, Thane, Navi Mumbai, Vasai-Virar, and Palghar. A technician comes to your home or office, collects your device, repairs it, and returns it — no travel needed.

Still have questions?

Our team responds within 15 minutes on WhatsApp. Send us your question and get expert advice instantly.

Ask on WhatsApp Call +91 74997 61196

hp-printer hp-printer HP LaserJet 1020 Repair in Kurla East — Xigox

Xigox is Kurla East's leading independent specialist for hp-printer hp-printer HP LaserJet 1020 repair. Our engineers are not generalists — they undergo dedicated training on hp-printer hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all hp-printer product lines, earning a 5-star rating from verified customers.

We stock genuine hp-printer parts and OEM-certified components for every common hp-printer HP LaserJet 1020 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is fully adjusted against the repair cost if you proceed.

We actively serve the entire 400024 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (adjusted against repair cost). Located near Kurla East, our service coverage extends across Kurla East and all surrounding localities. In addition to Kurla East, we also provide doorstep repairs and free pickup for lab work for customers in Kurla, Kurla West, Vidyavihar and other nearby areas.

Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Kurla East. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.

Every hp-printer repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your hp-printer hp-printer HP LaserJet 1020.

Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Kurla East & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Contact Us
+91 74997 61196
info@xigox.com
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs

Computer Keyboard/Mouse Not Working Repair for Other hp-printer Models

We diagnose and fix Computer Keyboard/Mouse Not Working on all hp-printer models in Kurla East

hp-printer HP DeskJet 2723 hp-printer HP ENVY 6055 hp-printer HP LaserJet Pro M1136 hp-printer HP LaserJet Pro M404dn hp-printer HP Neverstop Laser 1200w hp-printer HP OfficeJet Pro 9015 hp-printer HP Smart Tank 515

Other hp-printer HP LaserJet 1020 Problems We Fix

Xigox resolves all common hp-printer HP LaserJet 1020 hardware and software issues in Kurla East

Cartridge Not Detected Ink Smudging Paper Jam Error Printer Blank Pages Printer Colour Mismatch Printer Connection Error Printer Driver Error Printer Duplex Jam Printer Fading Prints Printer Ghost Images Printer Head Clogged Printer Making Noise

Computer Keyboard/Mouse Not Working on Other Brands in Kurla East

We fix Computer Keyboard/Mouse Not Working on all major printer brands — same quality, same warranty

brother-printer brother-printer canon-printer canon-printer epson-printer epson-printer

Areas, Roads & Landmarks We Cover in Kurla East

Free pickup & drop across all these neighbourhoods

📍 Localities & Neighbourhoods

Tilak Nagar (Kurla) Nehru Nagar Premier Compound

⭐ Landmarks & Famous Places

Kurla Bus Depot Kurla Terminus

hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working Repair Near Kurla East

Free doorstep service available in all these nearby areas

Kurla
0.2 km away
Kurla West
0.6 km away
Vidyavihar
1.3 km away
Chembur East
2.0 km away
Chembur West
2.0 km away
Ghatkopar West
2.3 km away
BKC
2.4 km away
Bandra Kurla Complex
2.4 km away

Computer Keyboard/Mouse Not Working Repair Across Mumbai — All Locations

Chembur West Vikhroli Palghar MIDC Sheetal Nagar Pydhonie Vasant Nagari Golden Nest Beverly Park Nariman Point Fort Andheri Kurla Road Chakala Hiranandani Estate Wada Papdy Sion East Wada Vile Parle East Shil Phata Cuffe Parade Goregaon West Colaba Vasai West Sion West Bhandup Grant Road Chinchoti MIDC Andheri Saphale Vitawa
Explore More Services

More Repair & Tech Services Near Kurla East

Same certified technicians · Free pickup · 90-day warranty across all services.

₹350 Inspection (Adjusted vs Repair) · 1,00,000+ Repairs · 5 ★ · 90-Day Warranty

Ready to Fix Your
hp-printer HP LaserJet 1020?

₹350 Inspection (adjusted vs repair) · Expert repair for Computer Keyboard/Mouse Not Working · 90-day warranty

Serving Kurla East and all of Mumbai MMR · Open 9 AM – 9 PM daily

WhatsApp Now — Free Pickup +91 74997 61196

hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working Repair in Kurla East — Professional, Reliable, and Affordable

Looking for professional hp-printer hp laserjet 1020 computer keyboard/mouse not working repair in Kurla East? Xigox provides certified and experienced technicians who deliver high-quality laptop and computer repair services right at your doorstep. Whether you are a student, working professional, business owner, or home user in Kurla East, our team is equipped to handle all types of laptop and desktop issues quickly and affordably.

Our hp-printer hp laserjet 1020 computer keyboard/mouse not working repair service covers a wide range of common and advanced issues. From simple hardware fixes to complex motherboard-level repairs, data recovery, and performance upgrades, Xigox technicians bring industry-standard tools and genuine replacement parts to every job. We service all major laptop brands including HP, Dell, Lenovo, Asus, Acer, Apple MacBook, MSI, Samsung, and many more.

Why Choose Xigox for hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working Repair in Kurla East?

Choosing the right repair service matters. At Xigox, we have built our reputation on transparency, quality, and customer satisfaction. Every repair job starts with a thorough diagnosis, followed by a clear cost estimate before any work begins. There are no hidden charges, no surprise fees, and no unnecessary replacements. Our pricing is competitive and honest, starting from just four hundred and ninety-nine rupees for most standard repairs.

We understand that your laptop or computer is essential for work, education, and daily communication. That is why we offer same-day service for most common repairs and a guaranteed turnaround time of two to four hours for standard issues. For residents and businesses in Kurla East, we provide free doorstep pickup and delivery, so you do not need to travel or wait in queues at a service centre.

Our Service Process

Getting your laptop repaired with Xigox is simple and hassle-free. First, contact us via phone call or WhatsApp to describe your issue. Our support team will schedule a convenient pickup time. A trained technician will collect your device from your location in Kurla East, perform a detailed inspection, and share the diagnosis along with a transparent repair quote. Once you approve, the repair is completed using genuine parts, and your device is delivered back to your doorstep with a ninety-day service warranty.

Common hp-printer HP LaserJet 1020 Computer Keyboard/Mouse Not Working Repair Issues We Fix

Our certified technicians in Kurla East regularly handle a variety of laptop and computer problems. These include screen replacement for cracked or damaged displays, keyboard repair and replacement, battery replacement for devices that no longer hold charge, overheating issues caused by dust buildup or thermal paste degradation, slow performance due to aging hard drives or insufficient RAM, software and operating system reinstallation, virus and malware removal, Wi-Fi and Bluetooth connectivity problems, charging port repair, hinge repair, speaker and audio issues, and motherboard-level component repair.

Serving Kurla East and Nearby Areas

Xigox proudly serves customers across Kurla East and all surrounding neighborhoods and localities. Our technicians are familiar with the area and can reach most locations within Kurla East quickly. Whether you are near the main market area, residential colonies, commercial complexes, or educational institutions in Kurla East, our free pickup and delivery service ensures you get fast and convenient laptop repair without leaving your home or office.

We are available seven days a week from nine in the morning until nine at night. For urgent repairs, our express service option is available with priority handling. Every repair comes with our ninety-day warranty covering both parts and labor. Our commitment is to provide the best hp-printer hp laserjet 1020 computer keyboard/mouse not working repair experience in Kurla East with quality you can trust and prices you can afford.

For immediate assistance with hp-printer hp laserjet 1020 computer keyboard/mouse not working repair in Kurla East, call us at plus ninety-one seven four nine nine seven six one one nine six or send a WhatsApp message for a quick response. Join thousands of satisfied customers across Mumbai who trust Xigox for all their laptop and computer repair needs.

Same-Day Repair Available

Fix Computer Keyboard/Mouse Not Working on hp-printer HP LaserJet 1020 — Book Now

₹350 inspection fee adjusted vs repair · 90-day warranty

Booking Confirmed!

We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.

Inspection Fee: ₹350

  • Adjusted in total cost if you proceed with repair
  • Applies if device is not repairable or you decline repair
Message Us on WhatsApp Call +91 74997 61196

+91

Inspection Fee: ₹350

  • If you proceed with the repair, ₹350 will be adjusted in the total repair cost.
  • If the device is not repairable or you decide not to continue, the ₹350 inspection fee will still apply.
Your info is 100% private — never shared

Meet Our Expert Technicians

Certified professionals with years of hands-on experience

Priyank Bhurawalla
MacBook & Chip Level
8 Years experience
Umer Shaikh
Laptop Hardware
5 Years experience
Hapin Makwana
Data Recovery & OS
6 Years experience
Rahul Verma
iPhone & Samsung Chip Level
7 Years experience
ISO
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