Your laptop or computer contains sensitive data — personal photos, financial apps, business documents, passwords, and private conversations. At Xigox, we take data privacy seriously for every Powai customer.
Our strict data safety protocol ensures that no files, photos, or documents are accessed, copied, modified, or deleted during any repair. Technicians work only on the hardware and system-level software required for the repair — they never open your personal files or apps.
For repairs that require a system reset or OS reinstallation, we always inform you beforehand and assist with data backup if needed.
If data recovery is required (corruption, accidental deletion, drive failure), our data recovery team uses professional tools in a controlled environment to maximise recovery success rates.