Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
Malad West
2 Hours
- Overheating
- Dell
- Thermal
Alienware · m16 · Colaba
Alienware m16
Laptop Keyboard Backlight Fix
in Colaba
Expert repair for your Alienware m16 in Colaba. Free doorstep pickup, OEM-quality parts & 90-day warranty.
✓ Free Doorstep Pickup ✓ Same-Day Repair ✓ 90-Day Warranty ✓ ISO 9001 Certified
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Repair Pricing
Alienware m16 Laptop Keyboard Backlight Fix — Price List
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Backlight Fix — Basic fix | ₹1,299 | 90 Days |
| Laptop Keyboard Backlight Fix — Standard fix | ₹1,999 | 90 Days |
| Laptop Keyboard Backlight Fix — Advanced fix | ₹2,999 | 90 Days |
| Laptop Keyboard Backlight Fix — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Our Technicians at Work
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
Why Choose Xigox for Alienware Laptop Keyboard Backlight Fix in Colaba?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Colaba. Serving all addresses in the 400005 postal zone.
Experienced Technicians
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
Genuine & OEM-Grade Parts
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
90-Day Parts Warranty
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Same-Day Turnaround
Most Alienware Laptop Keyboard Backlight Fix jobs in Colaba are completed same-day. Urgent service available for critical cases.
Full Transparency
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Lifetime Post-Repair Support
Free WhatsApp support for any questions about your Alienware m16 Laptop Keyboard Backlight Fix after repair — always.
- Repairs Completed
- 1,00,116+
- Since 2011
- Average Rating
- 4.9 ★
- 9,727+ reviews
- Repair Warranty
- 90 Days
- Parts & labour
- Avg Response
- 30 Min
- For common issues
- Pickup & Drop
- Free
- ₹350 inspection fee
- Est. Since
- 2011
- 15+ yrs in Mumbai City
Who repairs your device
Repaired in-house by Xigox technicians
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
- Repaired in-house, not outsourced
- Quote approved by you before work starts
- Your files stay private
- Microscope and board-level tools
- Genuine or OEM-grade parts
- 90-day warranty on repairs
Our Process
How Alienware m16 Laptop Keyboard Backlight Fix Works
From booking to delivery — here's exactly what happens at every step
Book Pickup
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Colaba and schedule a free doorstep pickup.
₹350 Inspection (refunded if you proceed with repair)
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Laptop Keyboard Backlight Fix.
Expert Repair
Once approved, we perform Laptop Keyboard Backlight Fix using OEM-quality parts. Most repairs are completed same-day.
Quality Check
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
Free Delivery
We deliver your repaired Alienware m16 back to your Colaba address. Completely free, same day.
After-Service Care
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Recently Repaired Laptops
Fixed
MacBook
Pro M3 14-inch
- Issue
- Screen shows vertical lines, external display works fine.
- Solution
- Replaced LCD panel and display cable. Updated display drivers.
Virar West
3 Hours
- Screen
- MacBook
- Display
Dell
Latitude 5430
- Issue
- Battery draining from 100% to 0% in 45 minutes. Dell diagnostics showing battery wear 85%.
- Solution
- Replaced battery with genuine Dell cell. Calibrated battery controller. Restored to 7+ hours backup.
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Borivali West
45 Minutes
- Battery
- Dell
- Corporate
Acer
Aspire 5 A515
- Issue
- Laptop extremely slow with original 1TB HDD. Boot time over 3 minutes.
- Solution
- Upgraded to 512GB NVMe SSD. Cloned all data. Installed fresh Windows 11 with drivers. Boot time reduced to 8 seconds.
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Dadar West
2 Hours
- SSD
- Acer
- Upgrade
MacBook
Air M2
- Issue
- Water spilled on keyboard. Laptop dead, no response to charger. Corrosion visible on logic board.
- Solution
- Ultrasonic cleaning of logic board. Replaced 2 corroded ICs and damaged keyboard flex cable. Full functionality restored.
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Malad West
6 Hours
- Water Damage
- MacBook
- Board Repair
HP
Pavilion x360
- Issue
- Right hinge broken, screen wobbling. Back panel cracked near hinge mount.
- Solution
- Replaced both hinges with reinforced metal hinges. Repaired back panel crack with epoxy bonding.
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Goregaon West
2 Hours
- Hinge
- HP
- Convertible
Comparison
Xigox vs Other Alienware m16 Shops in Colaba
What you get with Xigox in Colaba, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Colaba — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Colaba — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
What Customers Say About Laptop & Computer Repairs in Colaba
4.9/5 · 12 reviews shown
Page 1 / 2
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Watch & learn
See Our Repair Process in Action
Repair videos from our Virar West workshop
Xigox Service Centre — Mumbai's Trusted Repair Experts
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Inside Xigox — Computer & Laptop Repair Service Centre, Mumbai
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Laptop & Computer Repair, Sales & Data Recovery — Xigox
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Xigox Laptop & Computer Repair — Real Customer Experience
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
Customer Stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
FAQs — Alienware m16 Laptop Keyboard Backlight Fix in Colaba
Everything you need to know before booking your repair
10 questions answered
Back up documents, photos and anything stored only on that laptop before any repair — with us or anyone else. Most Alienware m16 Laptop Keyboard Backlight Fix work does not touch your data, but board-level faults and storage failures can be unpredictable. Tell us in advance if the drive holds irreplaceable data and we will treat recovery as the first priority. Customers across Colaba (400005) enjoy priority same-day scheduling.
Our rule of thumb: if the repair costs more than roughly half of a comparable replacement and the laptop is more than five years old, replacement is usually the better call. We tell you which side of that line you are on during the inspection in Colaba, even when the answer means we do not get the job. Our service covers the full 400005 postal area in Colaba.
Yes — Xigox operates 9 AM to 9 PM, seven days a week in Colaba, including Sundays and public holidays. Weekend pickups are often the most convenient option for people who cannot be at home on a working day. We've been serving Mumbai City district for over 15 years.
Yes, on request. Any component we remove during Alienware m16 Laptop Keyboard Backlight Fix is yours, and we will hand it back with the repaired laptop so you can see exactly what was changed. Just mention it when you approve the quote. Customers near Gateway of India in Colaba are covered by our free pickup.
The cost of Alienware m16 Laptop Keyboard Backlight Fix in Colaba depends on your laptop or computer model and the extent of damage. Xigox charges ₹350 for inspection — refunded if you proceed with the repair — you'll receive a transparent, written quote with no hidden charges. Most standard Alienware m16 Laptop Keyboard Backlight Fix jobs start from ₹499. Call or WhatsApp +91 74997 61196 for an instant estimate. We also serve Cuffe Parade, Navy Nagar, Colaba Causeway, so you can recommend us to neighbours too.
Most Alienware m16 Laptop Keyboard Backlight Fix jobs in Colaba are completed the same day — usually within 2–4 hours of pickup. Complex repairs such as motherboard replacement or liquid-damage recovery may take 1–2 days. We'll give you an accurate time estimate during the inspection. Our service covers the full 400005 postal area in Colaba.
Yes — Xigox provides completely free doorstep pickup and delivery for Alienware m16 Laptop Keyboard Backlight Fix across Colaba. An experienced technician collects your laptop or computer from your home or office, completes the repair at our workshop, and returns it — often the same day. Call or WhatsApp +91 74997 61196 to book. Trusted by customers throughout Mumbai City — rated 4.9★ across 9,727+ reviews.
Every Alienware m16 Laptop Keyboard Backlight Fix at Xigox includes a 90-day warranty on the repaired component and all parts used. If the same issue recurs within 90 days, we fix it at zero cost. This warranty applies to all Alienware m16 Laptop Keyboard Backlight Fix completed in Colaba and across Mumbai MMR. Our service covers the full 400005 postal area in Colaba.
We use OEM-quality or manufacturer-grade components for all Alienware m16 Laptop Keyboard Backlight Fix work. Genuine-grade parts ensure your laptop or computer performs exactly as designed and your 90-day repair warranty stays valid. We never use substandard aftermarket parts without your prior consent. We also serve Cuffe Parade, Navy Nagar, Colaba Causeway, so you can recommend us to neighbours too.
Yes. All our technicians are trained professionals with extensive hands-on experience in Alienware m16 Laptop Keyboard Backlight Fix. They receive regular technical training on the latest Laptop models and repair methodologies, ensuring consistently high-quality results. Our service covers the full 400005 postal area in Colaba.
Still have questions?
Send us your question on WhatsApp or call — a technician will answer.
Alienware m16 Repair in Colaba — Xigox
Xigox is Colaba's leading independent specialist for Alienware m16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400005 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Gateway of India, our service coverage extends across Colaba and all surrounding localities. In addition to Colaba, we also provide doorstep repairs and free pickup for lab work for customers in Cuffe Parade, Navy Nagar, Colaba Causeway and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Colaba. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Colaba & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Other Alienware m16 Repair Services in Colaba
Explore all available repair options for your Alienware m16
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Laptop Keyboard Backlight Fix for Other Alienware Models
We repair all Alienware models in Colaba
Acer
Apple
ASUS
Dell
Fujitsu
HP
Lenovo
MSI
Samsung
Sony VAIO
Toshiba
Areas, Roads & Landmarks We Cover in Colaba
Free pickup & drop across all these neighbourhoods
Localities & neighbourhoods
- Cuffe Parade
- Navy Nagar
- BEST Nagar
Roads & highways
- Colaba Causeway
- Shahid Bhagat Singh Road
Landmarks & famous places
- Gateway of India
- Taj Mahal Palace Hotel
- Sassoon Dock
- Afghan Church
- Radio Club
Not sure which repair you need? See all Alienware m16 repairs in Colaba
Alienware m16 Laptop Keyboard Backlight Fix Near Colaba
Same-day service available in all these nearby areas
Laptop Keyboard Backlight Fix Across Mumbai — All Locations
Boisar Station
Bolinj
Bordi
Chinchani
Dahanu Road Station
Gholvad
Kaman Road
Kelve Road Station
Mira Bhayandar
Mumbai
Naigaon East
Nalasopara East
Palghar
Saphale Station
Talasari
Thane West
Umroli
Uttan
Vaitarna
Vangaon
Vasai East
Virar
Wada
Kanjurmarg West
Carter Road
Borivali East
Jogeshwari
Arnala
Sopara
Natwar Nagar
Explore more services
More Repair & Tech Services Near Colaba
Same technicians · Free pickup · 90-day warranty across all services.
ISO 9001:2015 Certified · 1,00,116+ Repairs · 4.9 ★ Rating
Ready to Fix Your
Alienware m16 Today?
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Backlight Fix · 90-day warranty
Serving Colaba and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
How We Perform Laptop Keyboard Backlight Fix
What our technicians do, what it requires, and how to tell you need it.
1 How It's Performed
For this specific fault, our technicians power down your laptop fully, remove the bezel or display assembly screws, disconnect the fragile LVDS/eDP display cable, and swap in a panel matched to the exact resolution and connector type your model uses — then reseat the cable and run a full-screen color/dead-pixel test before closing the lid back up.
Typical time: 30–45 minutes
2 What This Requires
- The original display cable and bezel clips, which are reused — only the panel itself is replaced on a standard job.
- A flat, cleared workspace to lay out the many small screws in their original positions.
- A post-repair test under both the laptop's own backlight and an external monitor cable, when supported, to rule out a GPU-side fault.
3 When You Need This
- The display works fine on an external monitor but not on the built-in screen — this usually rules out the graphics card and points to the panel or cable.
- Pressure marks or ink-blot-like patches that spread over a few days.
- A hinge that has been over-flexed, since that often damages the display cable running through it.
The model
About the Alienware m16
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Key features
- Distinctive industrial design with customizable RGB lighting (AlienFX) across the chassis.
- High-refresh-rate displays (144Hz-360Hz depending on model) genuinely matter for competitive gaming.
- Aggressive, often multi-fan cooling solutions — dust buildup has a more noticeable performance impact than on thinner, less powerful laptops.
- Proprietary charging connectors on some models — always confirm the exact connector before ordering a replacement adapter.
Alienware m16 Laptop Keyboard Backlight Fix in Colaba — Professional, Reliable, and Affordable
Why waste time on aggregators? Get direct service without middleman markup with Xigox. Water spillage is the #1 reason for keyboard failure on Alienware laptops in Colaba. Even a small splash causes corrosion under the keycaps. Our technicians remove and clean the keyboard membrane, replace individual switches or the full deck. Keyboard replacements in Colaba take 2–4 hours.
Express Alienware m16 Laptop Keyboard Backlight Fix — What to Expect
Curious how quickly Xigox can complete repair in Colaba? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — the repair is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to your Colaba address fully tested.
Business & Corporate Alienware m16 Laptop Keyboard Backlight Fix in Colaba
Xigox isn't just for individuals Colaba rely on our issue to maintain productivity. Our corporate solutions include AMC agreements, priority SLA turnaround, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles this issue for your Colaba office with corporate billing and detailed repair documentation.
OEM-Grade Solutions for Alienware m16 Laptop Keyboard Backlight Fix
Longevity matters for the repair. Because of this, our team strictly use OEM-grade parts for your Alienware. Instead of grey-market components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.
Urgent Alienware m16 Laptop Keyboard Backlight Fix Now
Need your Alienware fixed urgently? Xigox offers rush this issue in Colaba for urgent situations. From an important client meeting and your Alienware just crashed, our emergency service ensures your Alienware is repaired within the same business day. Emergency this issue can be arranged including weekends in Colaba. Just say 'priority' when calling and our team will fast-track your issue immediately.
Any Alienware, Any Brand in Colaba
Your Alienware model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Post-Repair Quality Check after Alienware m16 Laptop Keyboard Backlight Fix
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Colaba, it must pass a comprehensive 20-point quality check. Our team ensures that the issue was 100% successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Colaba.
Serving Colaba Homes & Offices
We repair devices for homes, offices and colleges across Colaba book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Alienware or a whole office. When you choose Xigox for the repair in Colaba, you get the same service and warranty as every other customer.
Privacy Guaranteed for Alienware m16 Laptop Keyboard Backlight Fix
Your private information is fully protected during your issue. Residents across Colaba rely on Xigox because we follow strict data privacy protocols. During the issue, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Affordable Alienware m16 Laptop Keyboard Backlight Fix in Colaba
Expert repair doesn't have to be expensive in Colaba. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Alienware, without the massive markup. Request a price estimate for the repair in Colaba today.
Transparent Pricing Policy for Alienware m16 Laptop Keyboard Backlight Fix
The biggest frustration about repair shops in Colaba is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician shares a written quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this issue.
Technology keeps your life running — protect it with a dependable Alienware m16 Laptop Keyboard Backlight Fix team. Xigox looks after customers across Mumbai, Thane and Palghar with honest quotes. Need a quick fix? Reach us at +91 74997 61196 for instant Alienware m16 Laptop Keyboard Backlight Fix in Colaba.
Service area
Alienware m16 Laptop Keyboard Backlight Fix in Colaba — Service Area & Coverage
Xigox provides alienware m16 laptop keyboard backlight fix across Colaba (PIN 400005), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Colaba area and the neighbourhoods around it.
Localities we cover in Colaba: Cuffe Parade, Navy Nagar, BEST Nagar. Wherever you are in Colaba, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Gateway of India, Taj Mahal Palace Hotel, Sassoon Dock, Afghan Church and Radio Club, and along Colaba Causeway and Shahid Bhagat Singh Road. If you're near any of these landmarks, same-day pickup for alienware m16 laptop keyboard backlight fix is almost always available.
Alienware m16 Laptop Keyboard Backlight Fix near Colaba
We also serve these nearby areas — tap your locality for local alienware m16 laptop keyboard backlight fix:
Alienware m16 Laptop Keyboard Backlight Fix price in Colaba — know it before you book
- 1Pick your device & issue
- 2See the real price range
- 3Free doorstep pickup in Colaba
4.9 from 23 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Find Your Fix by Symptom
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~11.7 km from Colaba. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Alienware m16 Laptop Keyboard Backlight Fix — Book Now
Free pickup · Genuine parts · 90-day warranty
Booking received
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
- Credited to your total repair cost if you go ahead.
- Still applies if the device can't be repaired or you decline the repair.
+91
Device type *
Inspection fee: ₹350
- If you go ahead with the repair, the ₹350 is credited to your total repair cost.
- If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.