Expert repair for your Alienware m16 in Matunga. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Not Working — Basic fix | ₹1,799 | 90 Days |
| Laptop Keyboard Not Working — Standard fix | ₹2,499 | 90 Days |
| Laptop Keyboard Not Working — Advanced fix | ₹3,499 | 90 Days |
| Laptop Keyboard Not Working — Complex case | ₹4,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,067+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Matunga. Conveniently located near Institute of Science.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Laptop Keyboard Not Working jobs in Matunga are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Matunga and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Laptop Keyboard Not Working.
Once approved, we perform Laptop Keyboard Not Working using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Matunga address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Comparison
What you get with Xigox in Matunga, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Matunga — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Matunga — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Matunga's leading independent specialist for Alienware m16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400019 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Institute of Science, our service coverage extends across Matunga and all surrounding localities. In addition to Matunga, we also provide doorstep repairs and free pickup for lab work for customers in Dadar West, Dadar East, Dadar and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Matunga. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Matunga & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Matunga
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Matunga
Same-day service available in all these nearby areas
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Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Not Working · 90-day warranty
Serving Matunga and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this specific fault, our technicians remove the top case or keyboard bezel, disconnect the keyboard's ribbon cable from the motherboard, fit a replacement keyboard built for your exact model (not a generic lookalike), and test every single key before closing the chassis.
Typical time: 30–45 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. A liquid spill is the most common cause for keyboard failure on Alienware laptops in Matunga. Even a drop of tea or water can short-circuit key sensors beneath the membrane. Our technicians clean and dry the keyboard layer, fix individual keys or swap the full keyboard. Most keyboard Alienware m16 Laptop Keyboard Not Working jobs in Matunga are completed same-day.
There are many repair shops in Matunga, however, Xigox stands out for this job. We believe in complete transparency. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Matunga.
Dropped water on your Alienware? Liquid damage ranks among the top causes for emergency repair in Matunga. The most important step: never plug it in! Contact Xigox right away. Our repair bench is equipped with advanced drying tools to clean the motherboard at the component level. Our success rate is among the highest in the industry. For customers in Matunga, Xigox follows this exact process from start to finish — free pickup, a transparent written quote, genuine-grade parts, and a 90-day warranty on the completed repair.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Matunga, it must pass a rigorous full-system quality check. Our team ensures that the issue was 100% successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Matunga.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise within 90 days of your repair, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Matunga return to Xigox.
How do you know you need this issue on your Alienware? Look for: random crashes, overheating, slow performance, grinding or clicking, rapid battery loss, or screen glitches. If you notice any of these in Matunga, act quickly — waiting often makes the problem worse. Our team can assess your Alienware quickly and advise on the best this issue.
Businesses across Matunga trust our repair to keep operations running. We offer bulk repair contracts, guaranteed 4-hour response times, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Matunga workspace with GST invoices and complete service reports.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: no surprise charges, same-day completion, and OEM-grade replacements. What Matunga customers value most: "Fast, professional service with fair pricing." Join the growing community of happy Xigox customers in Matunga.
We repair devices for homes, offices and colleges across Matunga book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Alienware or a whole office. When you choose Xigox for the repair in Matunga, you get the same service and warranty as every other customer.
Arranging this issue in Matunga is incredibly straightforward. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Matunga doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this issue is executed with genuine parts — and your Alienware is returned to you. Most repairs done same day.
Your personal data is our top priority during your repair. Customers throughout Matunga trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Don't let a broken Alienware slow you down in Matunga. Call Xigox today for your Alienware m16 Laptop Keyboard Not Working. Backed by our written parts and labour warranty and upfront pricing, you have nothing to lose. Book your doorstep technician in Matunga online now.
Service area
Xigox provides alienware m16 laptop keyboard not working across Matunga (PIN 400019), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Matunga area and the neighbourhoods around it.
Localities we cover in Matunga: Matunga East, Matunga West, King's Circle, Mahim, Dadar, Five Gardens, Hindu Colony, Matunga Circle. Wherever you are in Matunga, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Ruia College and Institute of Science, and along LJ Road and Telang Road. If you're near any of these landmarks, same-day pickup for alienware m16 laptop keyboard not working is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 laptop keyboard not working:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~2.4 km from Matunga. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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