Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m16 in Santacruz West. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Software Optimization | ₹549 - ₹999 | 90 Days |
| Performance Tuneup | ₹999 - ₹1,999 | 90 Days |
| Hardware + Software Fix | ₹2,599 - ₹4,799 | 90 Days |
| Complete Speed Package | ₹4,399 - ₹6,799 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Santacruz West. Conveniently located near S.V. Road.
Collection and return anywhere in Santacruz West at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Slow Performance Repair work begins.
If we cannot resolve your Alienware Slow Performance Repair issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Santacruz West and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Slow Performance Repair.
Once approved, we perform Slow Performance Repair using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Santacruz West address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Santacruz West, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Santacruz West — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Santacruz West — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Santacruz West's leading independent specialist for Alienware m16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400054 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near S.V. Road, our service coverage extends across Santacruz West and all surrounding localities. In addition to Santacruz West, we also provide doorstep repairs and free pickup for lab work for customers in Milan Subway, Santacruz, Vakola and other nearby areas.
How your Alienware m16 gets serviced depends on the fault. Part swaps happen on-site anywhere in Santacruz West; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Santacruz West & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Santacruz West
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Santacruz West
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Slow Performance Repair · 90-day warranty
Serving Santacruz West and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a repair job on this component, we run a full diagnostic across the usual real culprits — startup program bloat, a nearly-full or failing hard drive, insufficient RAM for current workload, overheating-driven throttling, and malware — rather than guessing at just one, since slow performance rarely has a single simple cause.
Typical time: 45–90 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Building a custom gaming PC in Santacruz West is more than just assembling parts. Xigox handles full custom gaming PC builds: component selection guidance, professional cable management, XMP/EXPO RAM profile configuration, and GPU driver installation and stability testing. When it's Alienware m16 Slow Performance Repair you need in Santacruz West, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware m16 Slow Performance Repair — parts and labour both.
Your Alienware model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: accurate quotes, same-day completion, and OEM-grade replacements. What Santacruz West customers value most: "Excellent this issue, done same day with genuine parts." Join the growing community of happy Xigox customers in Santacruz West.
We know your time is valuable in Santacruz West. Xigox plans the repair for speed and efficiency. In 90% of cases, our technicians complete the repair on the same day. Our team offers free doorstep pickup from your Santacruz West address, execute the repair at our workshop, and return it to you.
Customers from Santacruz West with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this issue in Santacruz West, your device is repaired at our Virar West workshop and returned tested.
During your repair in Santacruz West, it's the perfect time to consider an upgrade. A large number of clients choose to add a faster SSD while the Alienware is being repaired. Bundling these services saves you money on labour and extends its life by years. Inquire today about performance upgrades when you book your repair.
Wondering how fast Xigox can complete issue in Santacruz West? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician arrives at your Santacruz West address within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this issue is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to you with a quality report.
Traveling across town in Santacruz West takes hours. That's why Xigox has built a straightforward pickup and delivery network for the repair. Simply share your Santacruz West address, and our technician will pick up the Alienware from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Uncertain about the issue with your Alienware? Prior to starting any issue, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our local experts will show you the broken part in plain English so you can make an informed decision.
One of the most common complaints about repair shops in Santacruz West is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician shares a written quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Your private information is fully protected during your issue. Residents across Santacruz West rely on Xigox because we follow strict data privacy protocols. During the issue, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Ready when you are in Santacruz West. From emergency repairs to planned maintenance, Xigox takes the stress out of Alienware m16 Slow Performance Repair: doorstep collection, OEM-grade spares, same-day turnaround, and a written warranty. Call +91 74997 61196 now.
Service area
Xigox provides alienware m16 slow performance repair across Santacruz West (PIN 400054), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Santacruz West area and the neighbourhoods around it.
Localities we cover in Santacruz West: Santacruz East, Vakola, Kalina, Nehru Nagar. Wherever you are in Santacruz West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Domestic Airport, Guru Nanak Hospital and Santacruz Market, and along Linking Road, S.V. Road, Juhu Road and Juhu Tara Road. If you're near any of these landmarks, same-day pickup for alienware m16 slow performance repair is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 slow performance repair:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~2.7 km from Santacruz West. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.
Before you go
Book a free pickup online, send your model and the problem on WhatsApp for a price, or talk to a technician.
9,727+ customer reviews · 4.9★ average