Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m18 in Dharavi. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop & Computer Black Screen Fix — Basic fix | ₹599 | 90 Days |
| Laptop & Computer Black Screen Fix — Standard fix | ₹999 | 90 Days |
| Laptop & Computer Black Screen Fix — Advanced fix | ₹1,999 | 90 Days |
| Laptop & Computer Black Screen Fix — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,082+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Dharavi. Serving all addresses in the 400017 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Black Screen Fix work begins.
If we cannot resolve your Alienware Black Screen Fix issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Dharavi and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Black Screen Fix.
Once approved, we perform Black Screen Fix using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Dharavi address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Dharavi, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Dharavi — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Dharavi — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Alienware m18 repair in Dharavi that is not a brand service centre, this is it. Xigox has run an independent Alienware bench since 2011, and our technicians work on Alienware boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m18 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400017 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Sion, our service coverage extends across Dharavi and all surrounding localities. In addition to Dharavi, we also provide doorstep repairs and free pickup for lab work for customers in Sion West, Sion, Sion East and other nearby areas.
How your Alienware m18 gets serviced depends on the fault. Part swaps happen on-site anywhere in Dharavi; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m18.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Dharavi & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Dharavi
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Dharavi
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Black Screen Fix · 90-day warranty
Serving Dharavi and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this exact symptom shows up, our technicians power down your laptop fully, remove the bezel or display assembly screws, disconnect the fragile LVDS/eDP display cable, and swap in a panel matched to the exact resolution and connector type your model uses — then reseat the cable and run a full-screen color/dead-pixel test before closing the lid back up.
Typical time: 30–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. A black screen, flickering display, or visible cracks on your Alienware — these are the signs you need Alienware m18 Black Screen Fix in Dharavi. Instead of replacing the full lid assembly, Xigox performs targeted panel replacement — at a fraction of a full assembly replacement. All panels undergoes dead-pixel testing, backlight calibration, and touch verification before delivery.
Traveling across town in Dharavi can be a nightmare. That's why Xigox has built a straightforward pickup and delivery network for this issue. Just drop your pin, and our technician will pick up the Alienware from your home or office. After the issue is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
There are many repair shops in Dharavi, however, Xigox stands out for the repair. We believe in complete transparency. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Dharavi.
Each issue performed by Xigox in Dharavi comes with a comprehensive 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
Xigox isn't just for individuals Dharavi rely on our repair to keep operations running. Our corporate solutions include bulk repair contracts, guaranteed 4-hour response times, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles the repair for your Dharavi office with corporate billing and detailed repair documentation.
Not all shops in Dharavi has the skills for complex this issue. Our technicians work on Alienware hardware every day dealing with Alienware hardware. From basic part swaps to complex micro-soldering, we handle it all right here for Dharavi clients.
Can't wait 48 hours? Xigox offers emergency the repair in Dharavi for time-sensitive situations. From a presentation tomorrow and your Alienware just crashed, our emergency service ensures your Alienware is repaired within the same business day. Emergency the repair can be arranged including weekends in Dharavi. Just say 'priority' when calling and our team will fast-track your repair immediately.
Your personal data is our top priority during your issue. Customers throughout Dharavi trust us because we never access personal files. Throughout the issue, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Dharavi, it must pass a strict multi-point quality check. Our team ensures that the repair was 100% successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Dharavi.
Not sure what's wrong with your Alienware? Before you commit to any issue, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Your repair doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Dharavi customers choose Xigox again and again.
Genuine parts and a clear bill in Dharavi. Xigox combines experienced engineers, OEM-grade spares, upfront pricing, and a real warranty on every Alienware m18 Black Screen Fix. Join the thousands in Dharavi who trust us — call or WhatsApp +91 74997 61196 for same-day service in Dharavi.
Service area
Xigox provides alienware m18 black screen fix across Dharavi (PIN 400017), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Dharavi area and the neighbourhoods around it.
Localities we cover in Dharavi: Sion, Kurla West. Wherever you are in Dharavi, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Dharavi Leather Market, Dharavi Pottery Colony and Sion Station (nearby), and along Sion Bandra Link Road, LBS Road and Dharavi Road. If you're near any of these landmarks, same-day pickup for alienware m18 black screen fix is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 black screen fix:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~2.3 km from Dharavi. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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