Expert repair for your Alienware m18 in Sandhurst Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop & Computer Keyboard Issue Repair — Basic fix | ₹1,799 | 90 Days |
| Laptop & Computer Keyboard Issue Repair — Standard fix | ₹2,499 | 90 Days |
| Laptop & Computer Keyboard Issue Repair — Advanced fix | ₹3,499 | 90 Days |
| Laptop & Computer Keyboard Issue Repair — Complex case | ₹4,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,082+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Sandhurst Road. Serving all addresses in the 400009 postal zone.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Keyboard Issue Repair jobs in Sandhurst Road are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Sandhurst Road and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Keyboard Issue Repair.
Once approved, we perform Keyboard Issue Repair using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Sandhurst Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Comparison
What you get with Xigox in Sandhurst Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Sandhurst Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Sandhurst Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Sandhurst Road repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m18 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m18 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400009 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Noor Baug, our service coverage extends across Sandhurst Road and all surrounding localities. In addition to Sandhurst Road, we also provide doorstep repairs and free pickup for lab work for customers in Mazgaon, Dockyard Road, Masjid and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Sandhurst Road. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Your Alienware m18 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Sandhurst Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Sandhurst Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Sandhurst Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Keyboard Issue Repair · 90-day warranty
Serving Sandhurst Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this exact symptom shows up, we isolate whether the fault is the keyboard itself or the embedded controller on the motherboard first using a diagnostic key-matrix test, then replace only the keyboard assembly once that's confirmed, reusing your existing keycaps' layout so the replacement matches exactly.
Typical time: 30–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Skip the directories. Book direct for transparent pricing with Xigox. A single dead key or a full keyboard failure on your Alienware in Sandhurst Road is immediately disruptive. Xigox offers same-day Alienware m18 Keyboard Issue Repair in Sandhurst Road: individual key replacement, full keyboard deck swap, or trackpad repair. We source OEM-matched keyboard decks — same key travel, same backlight zones, same layout.
We know you can't stay disconnected in Sandhurst Road. We plan this job for speed and efficiency. For most issues, our technicians finish the job within hours. We arrange secure collection from your Sandhurst Road home or office, perform the job using precision tools, and deliver it back to you.
Arranging this repair in Sandhurst Road is designed to be simple. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Sandhurst Road address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this repair is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
There are many repair shops in Sandhurst Road, however, Xigox stands out for this job. We believe in 100% upfront pricing. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Sandhurst Road.
Curious how quickly Xigox can complete repair in Sandhurst Road? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this repair is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to your Sandhurst Road address fully tested.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Sandhurst Road, it must pass a strict multi-point quality check. Our team ensures that the job was 100% successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Sandhurst Road.
When should you consider it's time for this repair on your Alienware? Watch for: random crashes, excessive heat, lagging response, strange noises, battery draining fast, or screen glitches. Experiencing even one of these in Sandhurst Road, don't ignore them — delaying often increases repair costs. Xigox technicians can diagnose your Alienware within the hour and advise on the right this repair.
Your Alienware model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Your repair doesn't end when the Alienware is returned. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise in the post-repair period, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Sandhurst Road return to Xigox.
Customers from Sandhurst Road with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this job in Sandhurst Road, your device is repaired at our Virar West workshop and returned tested.
One of the most common complaints about repair shops in Sandhurst Road is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician shares a written quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you proceed with this repair.
Thousands of happy customers across Mumbai, Thane and Palghar can't be wrong. Xigox is your reliable partner for Alienware m18 Keyboard Issue Repair in Sandhurst Road. Each service comes with a 90-day warranty, OEM-grade parts, and complete transparency. Get your quote — call +91 74997 61196.
Service area
Xigox provides alienware m18 keyboard issue repair across JJ Hospital (PIN 400009), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire JJ Hospital area and the neighbourhoods around it.
Localities we cover in JJ Hospital: Dongri, Nagpada, Madanpura, Noor Baug. Wherever you are in JJ Hospital, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around JJ Hospital, and along Khara Tank Road, Maulana Shaukat Ali Road and Clare Road. If you're near any of these landmarks, same-day pickup for alienware m18 keyboard issue repair is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 keyboard issue repair:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~5.9 km from Sandhurst Road. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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Before you go
Book a free pickup online, send your model and the problem on WhatsApp for a price, or talk to a technician.
9,727+ customer reviews · 4.9★ average
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