Expert repair for your Alienware m18 in Charni Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Replacement | ₹1,799 - ₹4,499 | 90 Days |
| Backlit / Palmrest Keyboard Replacement | ₹3,499 - ₹6,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Charni Road. Serving all addresses in the 400004 postal zone.
Free WhatsApp support for any questions about your Alienware m18 Laptop Keyboard Replacement after repair — always.
Collection and return anywhere in Charni Road at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Keyboard Replacement work begins.
If we cannot resolve your Alienware Laptop Keyboard Replacement issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Charni Road and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Laptop Keyboard Replacement.
Once approved, we perform Laptop Keyboard Replacement using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Charni Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Comparison
What you get with Xigox in Charni Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Charni Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Charni Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Charni Road repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m18 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400004 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Chowpatty Seaface, our service coverage extends across Charni Road and all surrounding localities. In addition to Charni Road, we also provide doorstep repairs and free pickup for lab work for customers in Girgaon, Marine Lines, Opera House and other nearby areas.
How your Alienware m18 gets serviced depends on the fault. Part swaps happen on-site anywhere in Charni Road; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m18 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Charni Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Charni Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Charni Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Replacement · 90-day warranty
Serving Charni Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When a component genuinely needs swapping rather than repairing, we isolate whether the fault is the keyboard itself or the embedded controller on the motherboard first using a diagnostic key-matrix test, then replace only the keyboard assembly once that's confirmed, reusing your existing keycaps' layout so the replacement matches exactly.
Typical time: 30–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. A broken hinge, stiff lid connector, or trackpad registering phantom clicks on your Alienware needs careful disassembly to fix correctly. Xigox engineers have the right tools for every Alienware model, ensure no secondary damage, and validate every key and trackpad gesture before delivery. When it's Alienware m18 Laptop Keyboard Replacement you need in Charni Road, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware m18 Laptop Keyboard Replacement — parts and labour both.
Completing the repair is just the first step at Xigox. Before your Alienware is returned in Charni Road, it undergoes a comprehensive 20-point inspection. We verify that your repair was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Charni Road.
Every issue completed by Xigox in Charni Road comes with a documented three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every issue, so the terms are clear.
Reliability matters for the repair. Because of this, our team strictly use original-specification parts for your Alienware. Instead of counterfeit components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.
Following a professional issue in Charni Road, you can expect significantly better performance: faster boot times, lower fan noise, full-day battery performance, or crisp, bright display — based on what was fixed. Xigox performs a benchmark at the end of every issue in Charni Road to document the improvement.
Need your Alienware fixed urgently? We provide rush the repair in Charni Road for urgent situations. Whether you have an important client meeting and your Alienware just stopped working, our priority service guarantees completion within 4–6 hours. Priority repairs are available 7 days a week in Charni Road. Simply mention 'URGENT' when booking and we'll prioritise your repair immediately.
We know you can't stay disconnected in Charni Road. We plan this issue for maximum convenience. For most issues, our technicians finish the issue within hours. We arrange secure collection from your Charni Road home or office, perform the issue using precision tools, and deliver it back to you.
When should you consider it's time for the repair on your Alienware? Watch for: random crashes, excessive heat, lagging response, strange noises, battery draining fast, or screen glitches. Experiencing even one of these in Charni Road, don't ignore them — delaying often increases repair costs. Xigox technicians can diagnose your Alienware within the hour and advise on the right the repair.
Your issue doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Charni Road customers choose Xigox again and again.
Traveling across town in Charni Road takes hours. That's why Xigox has built a straightforward pickup and delivery network for the repair. Just drop your pin, and our technician will pick up the Alienware from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: accurate quotes, same-day completion, and OEM-grade replacements. What Charni Road customers value most: "Excellent this issue, done same day with genuine parts." Join the growing community of happy Xigox customers in Charni Road.
Make the smart choice for your Alienware in Charni Road. Xigox: real technical skill, genuine components, no hidden costs, doorstep service — all guaranteed in writing. Your neighbours already trust us: call +91 74997 61196 for fast, affordable Alienware m18 Laptop Keyboard Replacement in Charni Road.
Service area
Xigox provides alienware m18 laptop keyboard replacement across Charni Road (PIN 400004), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Charni Road area and the neighbourhoods around it.
Localities we cover in Charni Road: Girgaon, Prarthana Samaj, Thakurdwar. Wherever you are in Charni Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Girgaon Chowpatty and Wilson College, and along Jagannath Shankar Seth Road, Vitthalbhai Patel Road, New Charni Road and Chowpatty Seaface. If you're near any of these landmarks, same-day pickup for alienware m18 laptop keyboard replacement is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 laptop keyboard replacement:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~6.5 km from Charni Road. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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