Expert repair for your Alienware m18 in Matunga. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,141+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Matunga. Conveniently located near Matunga Circle.
Collection and return anywhere in Matunga at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Remote Tech Support work begins.
If we cannot resolve your Alienware Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Matunga and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Matunga address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Comparison
What you get with Xigox in Matunga, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Matunga — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Matunga — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Matunga's leading independent specialist for Alienware m18 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400019 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Matunga Circle, our service coverage extends across Matunga and all surrounding localities. In addition to Matunga, we also provide doorstep repairs and free pickup for lab work for customers in Dadar West, Dadar East, Dadar and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Matunga. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m18 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Matunga & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Matunga
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Matunga
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Matunga and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Skip the directories. Book direct for transparent pricing with Xigox. Gaming hardware require a different level of expertise — standard repair techniques are inadequate for high-TDP GPUs, dual-channel memory, and advanced cooling. In Matunga, Xigox's gaming specialists handle Alienware m18 Remote Tech Support for ASUS ROG, MSI, Acer Predator, Lenovo Legion, Alienware, and custom rigs: the full spectrum of gaming hardware faults.
We know you can't stay disconnected in Matunga. We plan this repair for maximum convenience. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Matunga home or office, execute the repair using precision tools, and deliver it back to you.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Common praise includes: accurate quotes, fast turnaround, and genuine parts. What Matunga customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in Matunga.
Your private information is fully protected during your repair. Residents across Matunga rely on Xigox because we follow strict data privacy protocols. During the repair, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Businesses across Matunga trust our job to maintain productivity. We offer AMC agreements, a priority response queue, and a single point of contact. From a small team or an entire floor, Xigox manages this job for your Matunga workspace with GST invoices and complete service reports.
Wondering how fast Xigox can complete repair in Matunga? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this repair is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to your Matunga address with a quality report.
Need your Alienware fixed urgently? We provide rush this job in Matunga for urgent situations. Whether you have an important client meeting and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in Matunga. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
All this repair completed by Xigox in Matunga comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card every single time, so the terms are clear.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site micro-soldering lab means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Matunga come to Xigox specifically for this.
Not everyone in Matunga can handle complex this repair. Xigox's engineers possess years of experience specifically for Alienware hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Matunga clients.
Getting your Alienware fixed in Matunga is designed to be simple. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Matunga address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this job is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
Thousands of satisfied customers across Mumbai, Thane and Palghar can't be wrong. Xigox is your go-to partner for Alienware m18 Remote Tech Support in Matunga. Each service comes with a 90-day warranty, OEM-grade parts, and complete transparency. Get your quote — call +91 74997 61196.
Service area
Xigox provides alienware m18 remote tech support across Ruia College (PIN 400019), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Ruia College area and the neighbourhoods around it.
Localities we cover in Ruia College: Matunga East, Matunga West, King's Circle, Mahim, Dadar, Five Gardens, Hindu Colony, Matunga Circle. Wherever you are in Ruia College, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Ruia College and Institute of Science, and along LJ Road and Telang Road. If you're near any of these landmarks, same-day pickup for alienware m18 remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~2.4 km from Matunga. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.
Acer
Apple
ASUS
Dell
Fujitsu
HP
Lenovo
MSI
Samsung
Sony VAIO
Toshiba