Expert repair for your Alienware m18 in Poonam Sagar. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Alienware Touchpad Replacement — Basic fix | ₹1,499 | 90 Days |
| Alienware Touchpad Replacement — Standard fix | ₹1,999 | 90 Days |
| Alienware Touchpad Replacement — Advanced fix | ₹2,999 | 90 Days |
| Alienware Touchpad Replacement — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,082+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Poonam Sagar. Serving all addresses in the 401107 postal zone.
Collection and return anywhere in Poonam Sagar at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Touchpad Replacement work begins.
If we cannot resolve your Alienware Touchpad Replacement issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Poonam Sagar and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Touchpad Replacement.
Once approved, we perform Touchpad Replacement using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Poonam Sagar address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Comparison
What you get with Xigox in Poonam Sagar, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Poonam Sagar — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Poonam Sagar — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Alienware m18 repair in Poonam Sagar that is not a brand service centre, this is it. Xigox has run an independent Alienware bench since 2011, and our technicians work on Alienware boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m18 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 401107 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kanakia, our service coverage extends across Poonam Sagar and all surrounding localities. In addition to Poonam Sagar, we also provide doorstep repairs and free pickup for lab work for customers in Beverly Park, Pleasant Park, Naya Nagar and other nearby areas.
How your Alienware m18 gets serviced depends on the fault. Part swaps happen on-site anywhere in Poonam Sagar; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m18 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Poonam Sagar & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Poonam Sagar
We repair all major brands — same service, same quality, same warranty
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Poonam Sagar
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Touchpad Replacement · 90-day warranty
Serving Poonam Sagar and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When a component genuinely needs swapping rather than repairing, we first confirm the fault is hardware (not a driver or settings issue) by testing the touchpad in BIOS/firmware, where OS-level drivers play no role — then open the palm rest, disconnect the touchpad's ribbon cable, and fit a replacement unit matched to your exact chassis.
Typical time: 20–30 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. Single-key repairs in Poonam Sagar are a quick fix — far cheaper than a full deck replacement. Xigox carries common individual keys in stock in Poonam Sagar: if the damage is isolated, targeted key replacement avoids the cost of a full keyboard deck. That's the standard Xigox holds for Alienware m18 Touchpad Replacement in Poonam Sagar — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Alienware m18 Touchpad Replacement is complete.
There are many repair shops in Poonam Sagar, however, Xigox stands out for this repair. We believe in 100% upfront pricing. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Poonam Sagar.
One of the most common complaints about repair shops in Poonam Sagar is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician shares a written quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Getting your Alienware fixed in Poonam Sagar is incredibly simple. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Poonam Sagar doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this repair is executed with genuine parts — and your Alienware is returned to you. Most repairs done same day.
Curious how quickly Xigox can complete job in Poonam Sagar? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this job is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to your Poonam Sagar address fully tested.
Your private information is fully protected during your repair. Residents across Poonam Sagar rely on Xigox because we follow strict data privacy protocols. During the repair, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Your Alienware model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Dropped water on your Alienware? Liquid damage is one of the most common reasons for emergency repair in Poonam Sagar. The golden rule: never plug it in! Call Xigox immediately. Our workshop uses advanced drying tools to clean the motherboard at the component level. Our recovery rate is exceptional in the industry. For customers in Poonam Sagar, Xigox follows this exact process from start to finish — free pickup, a transparent written quote, genuine-grade parts, and a 90-day warranty on the completed repair.
Businesses across Poonam Sagar trust our issue to keep operations running. We offer bulk repair contracts, guaranteed 4-hour response times, and a single point of contact. From a small team or an entire floor, Xigox manages this issue for your Poonam Sagar workspace with GST invoices and complete service reports.
Premium repair shouldn't break the bank in Poonam Sagar. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for the repair in Poonam Sagar now.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise within 90 days of your issue, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Poonam Sagar return to Xigox.
Thousands of returning customers across Mumbai, Thane and Palghar can't be wrong. Xigox is your trusted partner for Alienware m18 Touchpad Replacement in Poonam Sagar. Each service comes with a 90-day warranty, OEM-grade parts, and complete transparency. Get your quote — call +91 74997 61196.
Service area
Xigox provides alienware m18 touchpad replacement across Poonam Sagar (PIN 401107), in the Thane district of Mumbai. Our doorstep pickup and on-site service cover the entire Poonam Sagar area and the neighbourhoods around it.
Localities we cover in Poonam Sagar: Mira Road East, Kanakia. Wherever you are in Poonam Sagar, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Poonam Sagar Complex, Mira Road East Station and Maxus Mall. If you're near any of these landmarks, same-day pickup for alienware m18 touchpad replacement is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 touchpad replacement:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Mira Road East
~1.5 km from Poonam Sagar. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.
Dell