Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware x14 in Santacruz. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Santacruz. Serving all addresses in the 400054 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Remote Tech Support work begins.
If we cannot resolve your Alienware Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Alienware x14 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x14 issue in Santacruz and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x14 and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x14 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x14 back to your Santacruz address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Santacruz, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Santacruz — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Santacruz — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Santacruz repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware x14 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware x14 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400054 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Nehru Nagar, our service coverage extends across Santacruz and all surrounding localities. In addition to Santacruz, we also provide doorstep repairs and free pickup for lab work for customers in Santacruz West, Milan Subway, Juhu Vile Parle and other nearby areas.
How your Alienware x14 gets serviced depends on the fault. Part swaps happen on-site anywhere in Santacruz; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Alienware x14 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Santacruz & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x14
We repair all Alienware models in Santacruz
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x14 repairs in Santacruz
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Santacruz and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Alienware x14 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Building a custom gaming PC in Santacruz is more than just assembling parts. Xigox handles full custom gaming PC builds: component selection guidance, professional cable management, XMP/EXPO RAM profile configuration, and GPU driver installation and stability testing. When it's Alienware x14 Remote Tech Support you need in Santacruz, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware x14 Remote Tech Support — parts and labour both.
You have options in Santacruz, but Xigox is the preferred choice for the repair. Our core values include complete transparency. Every repair starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional repair in Santacruz.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: accurate quotes, same-day completion, and OEM-grade replacements. What Santacruz customers value most: "Excellent this issue, done same day with genuine parts." Join the growing community of happy Xigox customers in Santacruz.
We know your time is valuable in Santacruz. Xigox plans the repair for speed and efficiency. In 90% of cases, our technicians complete the repair on the same day. Our team offers free doorstep pickup from your Santacruz address, execute the repair at our workshop, and return it to you.
Your private information is fully protected during your issue. Residents across Santacruz rely on Xigox because we follow strict data privacy protocols. During the issue, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Businesses across Santacruz trust our repair to minimise downtime. We offer annual maintenance plans, same-day priority service, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Santacruz workspace with GST invoices and complete service reports.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house BGA rework station means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Santacruz residents seek us out for chip-level issue.
Not sure what's wrong with your Alienware? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
The biggest frustration about repair shops in Santacruz is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician provides a clear cost estimate that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this issue.
Quality matters for the repair. Because of this, our team strictly use genuine parts for your Alienware. Instead of unbranded components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.
Premium issue shouldn't break the bank in Santacruz. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for this issue in Santacruz now.
Technology keeps your life running — protect it with a dependable Alienware x14 Remote Tech Support team. Xigox looks after customers across Mumbai, Thane and Palghar with transparent billing. Need a quick fix? WhatsApp us at +91 74997 61196 for priority Alienware x14 Remote Tech Support in Santacruz.
Service area
Xigox provides alienware x14 remote tech support across Santacruz (PIN 400054), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Santacruz area and the neighbourhoods around it.
Localities we cover in Santacruz: Santacruz West, Santacruz East, Vakola, Kalina, Nehru Nagar. Wherever you are in Santacruz, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Domestic Airport, Guru Nanak Hospital and Santacruz Market, and along Linking Road, S.V. Road, Juhu Road and Juhu Tara Road. If you're near any of these landmarks, same-day pickup for alienware x14 remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local alienware x14 remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Vile Parle East
~2.6 km from Santacruz. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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