Expert repair for your Alienware x16 in Charai. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop & Computer Black Screen Fix — Basic fix | ₹599 | 90 Days |
| Laptop & Computer Black Screen Fix — Standard fix | ₹999 | 90 Days |
| Laptop & Computer Black Screen Fix — Advanced fix | ₹1,999 | 90 Days |
| Laptop & Computer Black Screen Fix — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Charai. Covering the entire Thane district with same-day service.
Free WhatsApp support for any questions about your Alienware x16 Black Screen Fix after repair — always.
Collection and return anywhere in Charai at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Black Screen Fix work begins.
If we cannot resolve your Alienware Black Screen Fix issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Charai and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for Black Screen Fix.
Once approved, we perform Black Screen Fix using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Charai address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Comparison
What you get with Xigox in Charai, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Charai — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Charai — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Charai's leading independent specialist for Alienware x16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Parts for Alienware x16 models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400601 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Thane West, our service coverage extends across Charai and all surrounding localities. In addition to Charai, we also provide doorstep repairs and free pickup for lab work for customers in Thane, Thane West, Uthalsar and other nearby areas.
How your Alienware x16 gets serviced depends on the fault. Part swaps happen on-site anywhere in Charai; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Alienware x16 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Charai & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Charai
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Charai
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Black Screen Fix · 90-day warranty
Serving Charai and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this exact symptom shows up, our technicians power down your laptop fully, remove the bezel or display assembly screws, disconnect the fragile LVDS/eDP display cable, and swap in a panel matched to the exact resolution and connector type your model uses — then reseat the cable and run a full-screen color/dead-pixel test before closing the lid back up.
Typical time: 30–45 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. A black screen, flickering display, or visible cracks on your Alienware — these are the signs you need Alienware x16 Black Screen Fix in Charai. Instead of replacing the full lid assembly, Xigox performs targeted panel replacement — at a fraction of a full assembly replacement. All panels undergoes dead-pixel testing, backlight calibration, and touch verification before delivery.
Businesses across Charai trust our repair to keep operations running. We offer bulk repair contracts, guaranteed 4-hour response times, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Charai workspace with GST invoices and complete service reports.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: no surprise charges, same-day completion, and OEM-grade replacements. What Charai customers value most: "Fast, professional service with fair pricing." Join the growing community of happy Xigox customers in Charai.
Longevity matters for the repair. Because of this, our team strictly use OEM-grade parts for your Alienware. Instead of grey-market components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.
Need your Alienware fixed urgently? Xigox offers rush this issue in Charai for urgent situations. From an important client meeting and your Alienware just crashed, our emergency service ensures your Alienware is repaired within the same business day. Emergency this issue can be arranged including weekends in Charai. Just say 'priority' when calling and our team will fast-track your issue immediately.
Not sure what's wrong with your Alienware? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our technicians in Charai will explain the exact fault clearly so you can make an informed decision.
A common question is whether their laptop insurance covers this issue. We help with insurance claims and can generate the detailed GST invoice required for claim submission — broken down by component and labour. For out-of-warranty Alienware units, our repair is almost always often far cheaper compared to the brand's authorised centre.
Every repair performed by Xigox in Charai comes with a documented 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
There are many repair shops in Charai, however, Xigox stands out for this issue. We believe in complete transparency. Each issue begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert issue in Charai.
Your personal data is our top priority during your repair. Customers throughout Charai trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Your issue doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Charai customers choose Xigox again and again.
Make the smart choice for your Alienware in Charai. Xigox: real technical skill, genuine components, no hidden costs, doorstep service — all guaranteed in writing. Thousands of Charai customers already have: call +91 74997 61196 for fast, affordable Alienware x16 Black Screen Fix in Charai.
Service area
Xigox provides alienware x16 black screen fix across Charai (PIN 400601), in the Thane district. Our doorstep pickup and on-site service cover the entire Charai area and the neighbourhoods around it.
Localities we cover in Charai: Thane West, Naupada. Wherever you are in Charai, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Charai Market, Thane Station and Talao Pali (Thane Lake), and along Charai Road, Gokhale Road Thane and Pokhran Road. If you're near any of these landmarks, same-day pickup for alienware x16 black screen fix is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 black screen fix:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Hiranandani Estate, Thane West
~5 km from Charai. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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