Expert repair for your Alienware x16 in Dockyard Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Motherboard Diagnosis | ₹499 - ₹999 | 90 Days |
| IC/Component Replacement | ₹2,499 - ₹5,999 | 90 Days |
| Chip-Level Repair | ₹2,999 - ₹5,999 | 90 Days |
| Full Board Replacement | ₹6,999 - ₹14,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Dockyard Road. Covering the entire Mumbai City district with same-day service.
Collection and return anywhere in Dockyard Road at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware IC Replacement Service work begins.
If we cannot resolve your Alienware IC Replacement Service issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Dockyard Road and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for IC Replacement Service.
Once approved, we perform IC Replacement Service using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Dockyard Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Dockyard Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Dockyard Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Dockyard Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Dockyard Road repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware x16 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware x16 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400010 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Mazgaon Dock, our service coverage extends across Dockyard Road and all surrounding localities. In addition to Dockyard Road, we also provide doorstep repairs and free pickup for lab work for customers in Wadi Bunder, Chinch Bunder, Mazgaon and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Dockyard Road. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware x16 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Dockyard Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Dockyard Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Dockyard Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day IC Replacement Service · 90-day warranty
Serving Dockyard Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a full replacement job, we isolate the fault to a specific power stage or IC first (rather than assuming a full board swap is needed), repair or reflow/replace only the failed component using hot-air rework stations, and run full POST and stress tests before considering the job done.
Typical time: 2–24 hours depending on fault complexity
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. GPU issues on gaming hardware in Dockyard Road can't be diagnosed with standard consumer tools. Xigox's gaming specialists use dedicated GPU stress-testing tools to differentiate software faults from hardware faults — often resolving what looks like a ₹40,000 GPU replacement with a ₹2,000 thermal repaste. That's the standard Xigox holds for Alienware x16 IC Replacement Service in Dockyard Road — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Alienware x16 IC Replacement Service is complete.
Uncertain about the issue with your Alienware? Prior to starting any repair, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our technicians in Dockyard Road will show you the broken part in plain English so you can make an informed decision.
Can't wait 48 hours? We provide emergency this job in Dockyard Road for time-sensitive situations. Whether you have a presentation tomorrow and your Alienware just stopped working, our priority service guarantees completion within 4–6 hours. Priority repairs are available 7 days a week in Dockyard Road. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
Every repair completed by Xigox in Dockyard Road comes with a documented three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card every single time, so the terms are clear.
You have options in Dockyard Road, but Xigox is the preferred choice for this job. Our core values include complete transparency. Every job starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional job in Dockyard Road.
Xigox isn't just for individuals Dockyard Road rely on our repair to minimise downtime. Our corporate solutions include annual maintenance plans, same-day priority service, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles this repair for your Dockyard Road office with corporate billing and detailed repair documentation.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site BGA rework station means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Dockyard Road come to Xigox specifically for this.
Wondering how fast Xigox can complete repair in Dockyard Road? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this repair is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to your Dockyard Road address with a quality report.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise within 90 days of your job, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Dockyard Road return to Xigox.
High-quality repair shouldn't break the bank in Dockyard Road. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for this repair in Dockyard Road now.
We know your time is valuable in Dockyard Road. Xigox plans this job for maximum convenience. In 90% of cases, our technicians complete the job on the same day. Our team offers free doorstep pickup from your Dockyard Road address, execute the repair at our workshop, and return it to you.
Give your Alienware the care it deserves in Dockyard Road. Xigox: proven expertise, OEM-grade parts, fully transparent pricing, free pickup and delivery — all backed by a written 90-day warranty. Thousands of Dockyard Road customers already have: message us on +91 74997 61196 for reliable Alienware x16 IC Replacement Service in Dockyard Road.
Service area
Xigox provides alienware x16 ic replacement service across Dockyard Road (PIN 400010), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Dockyard Road area and the neighbourhoods around it.
Localities we cover in Dockyard Road: Mazgaon, Reay Road, Ballard Estate, Carnac Bunder. Wherever you are in Dockyard Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Mazgaon Dock, and along P D'Mello Road. If you're near any of these landmarks, same-day pickup for alienware x16 ic replacement service is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 ic replacement service:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~6.6 km from Dockyard Road. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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