Expert repair for your Alienware x16 in Matunga. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Replacement | ₹1,799 - ₹4,499 | 90 Days |
| Backlit / Palmrest Keyboard Replacement | ₹3,499 - ₹6,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,180+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Matunga. Conveniently located near Matunga Circle.
If we cannot resolve your Alienware Laptop Keyboard Replacement issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Laptop Keyboard Replacement jobs in Matunga are completed same-day. Urgent service available for critical cases.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Matunga and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for Laptop Keyboard Replacement.
Once approved, we perform Laptop Keyboard Replacement using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Matunga address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
HP
Pavilion Gaming
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Comparison
What you get with Xigox in Matunga, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Matunga — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Matunga — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Matunga repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware x16 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Parts for Alienware x16 models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400019 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Matunga Circle, our service coverage extends across Matunga and all surrounding localities. In addition to Matunga, we also provide doorstep repairs and free pickup for lab work for customers in Dadar West, Dadar East, Dadar and other nearby areas.
How your Alienware x16 gets serviced depends on the fault. Part swaps happen on-site anywhere in Matunga; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware x16 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Matunga & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Matunga
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Matunga
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Replacement · 90-day warranty
Serving Matunga and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When a component genuinely needs swapping rather than repairing, we isolate whether the fault is the keyboard itself or the embedded controller on the motherboard first using a diagnostic key-matrix test, then replace only the keyboard assembly once that's confirmed, reusing your existing keycaps' layout so the replacement matches exactly.
Typical time: 30–45 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Tired of middlemen? Work with the actual repair team — Xigox. Backlit keyboard failures on Alienware in Matunga are commonly a connector issue rather than a full keyboard failure. Before quoting a full deck replacement, our engineers diagnose the backlight circuit directly — often restoring backlighting without any parts cost. When it's Alienware x16 Laptop Keyboard Replacement you need in Matunga, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware x16 Laptop Keyboard Replacement — parts and labour both.
We repair devices for homes, offices and colleges across Matunga book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Alienware or a whole office. When you choose Xigox for the repair in Matunga, you get the same service and warranty as every other customer.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Matunga, it must pass a rigorous full-system quality check. Our team ensures that the issue was successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Matunga.
Accidentally spilled liquid on your Alienware? Liquid damage ranks among the top causes for emergency repair in Matunga. The most important step: do not turn it on! Contact Xigox right away. Our repair bench is equipped with ultrasonic cleaners to extract moisture at the component level. Our success rate is among the highest in the industry. In Matunga, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished job — parts and labour both.
Xigox isn't just for individuals Matunga rely on our repair to minimise downtime. Our corporate solutions include annual maintenance plans, priority turnaround, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles this repair for your Matunga office with corporate billing and detailed repair documentation.
Need your Alienware fixed urgently? We provide rush this job in Matunga for urgent situations. Whether you have an important client meeting and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in Matunga. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
There are many repair shops in Matunga, however, Xigox stands out for this repair. We believe in complete transparency. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Matunga.
Longevity matters for this job. Because of this, our team strictly use OEM-grade parts for your Alienware. Instead of grey-market components, we use trusted supply chains. This is how we help your job stay durable, supported by our standard 90-day warranty.
High-quality repair shouldn't break the bank in Matunga. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for this repair in Matunga now.
All this job performed by Xigox in Matunga comes with a written 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
Xigox's responsibility extends beyond the repair itself. Our support line is available daily via call or message. If you notice anything unusual within 90 days of your repair, just reach out and we dispatch a technician immediately. This promise is why Matunga customers choose Xigox again and again.
Genuine parts and a clear bill in Matunga. Xigox combines experienced engineers, OEM-grade spares, upfront pricing, and a real warranty on every Alienware x16 Laptop Keyboard Replacement. Book your Alienware x16 Laptop Keyboard Replacement today — call or WhatsApp +91 74997 61196 for same-day service in Matunga.
Service area
Xigox provides alienware x16 laptop keyboard replacement across Matunga West (PIN 400019), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Matunga West area and the neighbourhoods around it.
Localities we cover in Matunga West: Matunga East, King's Circle, Mahim, Dadar, Five Gardens, Hindu Colony, Matunga Circle. Wherever you are in Matunga West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Ruia College and Institute of Science, and along LJ Road and Telang Road. If you're near any of these landmarks, same-day pickup for alienware x16 laptop keyboard replacement is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 laptop keyboard replacement:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~2.4 km from Matunga. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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