Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware x16 in Global City. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Global City. Conveniently located near Global City Road.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Remote Tech Support jobs in Global City are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Alienware x16 Remote Tech Support after repair — always.
Collection and return anywhere in Global City at no charge for lab-based Alienware work — we don't bill for convenience.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Global City and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Global City address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Global City, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Global City — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Global City — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Global City's leading independent specialist for Alienware x16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware x16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 401303 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Global City Road, our service coverage extends across Global City and all surrounding localities. In addition to Global City, we also provide doorstep repairs and free pickup for lab work for customers in Vasant Nagari, Yashwant Smruti, Agashi Beach and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Global City. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware x16 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Global City & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Global City
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Global City
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Global City and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in Global City — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. When it's Alienware x16 Remote Tech Support you need in Global City, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware x16 Remote Tech Support — parts and labour both.
Your Alienware model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
We know you can't stay disconnected in Global City. We plan this issue for rapid turnaround. For most issues, our technicians finish the issue within hours. We arrange secure collection from your Global City home or office, perform the issue using precision tools, and deliver it back to you.
During your repair in Global City, it's the perfect time to consider an upgrade. A large number of clients choose to add more RAM while the Alienware is being repaired. Bundling these services saves you money on labour and extends its life by years. Inquire today about performance upgrades when you book your repair.
Wondering how fast Xigox can complete issue in Global City? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this issue is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to your Global City address with a quality report.
Not sure what's wrong with your Alienware? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Navigating traffic in Global City can be a nightmare. To solve this, Xigox offers a no-hassle doorstep logistics service for this issue. Simply share your Global City address, and our secure courier will collect your Alienware directly from you. Once the issue is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
One of the most common complaints about repair shops in Global City is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Each issue completed by Xigox in Global City comes with a comprehensive three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every issue, so the terms are clear.
Businesses across Global City trust our repair to keep operations running. We offer bulk repair contracts, guaranteed 4-hour response times, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Global City workspace with GST invoices and complete service reports.
Is your deadline today? Xigox offers priority this issue in Global City for critical situations. From an exam deadline and your Alienware just crashed, our emergency service ensures your Alienware is repaired within the same business day. Emergency this issue can be arranged including weekends in Global City. Just say 'priority' when calling and our team will fast-track your issue immediately.
Time is money in Global City. This is why we offer a fast, transparent, doorstep Alienware x16 Remote Tech Support that just works. No travelling across Global City — only honest, warranty-backed repairs. Call +91 74997 61196 to book your free Global City pickup.
Service area
Xigox provides alienware x16 remote tech support across Global City (PIN 401303), in the Palghar district of Virar. Our doorstep pickup and on-site service cover the entire Global City area and the neighbourhoods around it.
Localities we cover in Global City: Virar West, Virar, Bolinj. Wherever you are in Global City, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Global City Complex, Virar Station and Jivdani Temple, and along Global City Road, Virar-Arnala Road and NH-48. If you're near any of these landmarks, same-day pickup for alienware x16 remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Our head office: Virar West
~2.2 km from Global City. With free doorstep pickup you don't need to travel — this is where the repair is done.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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