Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Dell · Alienware · Santacruz West
Expert repair for your Dell Alienware in Santacruz West. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Basic AMC (Quarterly) | ₹2,499 - ₹4,799/yr | 90 Days |
| Standard AMC (Monthly) | ₹4,999 - ₹9,599/yr | 90 Days |
| Premium AMC (Weekly) | ₹9,999 - ₹17,999/yr | 90 Days |
| Enterprise AMC | ₹18,799 - ₹59,999/yr | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Santacruz West. Conveniently located near S.V. Road.
Free WhatsApp support for any questions about your Dell Alienware Laptop AMC after repair — always.
Collection and return anywhere in Santacruz West at no charge for lab-based Dell work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Laptop AMC work begins.
If we cannot resolve your Dell Laptop AMC issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Santacruz West and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Laptop AMC.
Once approved, we perform Laptop AMC using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Santacruz West address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Santacruz West, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Santacruz West — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Santacruz West — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Santacruz West repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
Every Dell component we fit is OEM-grade and batch-tested before it goes into your Dell Alienware — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400054 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near S.V. Road, our service coverage extends across Santacruz West and all surrounding localities. In addition to Santacruz West, we also provide doorstep repairs and free pickup for lab work for customers in Milan Subway, Santacruz, Vakola and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Santacruz West; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Dell repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Dell Alienware.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Santacruz West & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Santacruz West
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Santacruz West
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop AMC · 90-day warranty
Serving Santacruz West and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians document the condition found (temperatures, battery health, dust levels) before and after, so a maintenance visit actually tells you something useful about the device's condition rather than being a routine box-tick.
Typical time: 45–60 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in Santacruz West — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. That's the standard Xigox holds for Dell Alienware Laptop AMC in Santacruz West — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Dell Alienware Laptop AMC is complete.
Your personal data is our top priority during your issue. Customers throughout Santacruz West trust us because we never access personal files. Throughout the issue, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Fixing the immediate problem is only half the job at Xigox. Before your Dell is returned in Santacruz West, it must pass a strict multi-point quality check. Our team ensures that the repair was 100% successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Santacruz West.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Common praise includes: accurate quotes, fast turnaround, and genuine parts. What Santacruz West customers value most: "Excellent this issue, done same day with genuine parts." Become part of the growing community of satisfied Xigox customers in Santacruz West.
Your Dell model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Not all shops in Santacruz West has the skills for complex this issue. Our technicians possess years of experience dealing with Dell hardware. From basic part swaps to complex micro-soldering, we handle it all right here for Santacruz West clients.
Navigating traffic in Santacruz West is stressful. To solve this, Xigox offers a no-hassle doorstep logistics service for the repair. Just drop your pin, and our secure courier will collect your Dell directly from you. Once the repair is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
You have options in Santacruz West, but Xigox is the preferred choice for this issue. Our core values include total honesty. Every issue starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional issue in Santacruz West.
The biggest frustration about repair shops in Santacruz West is surprise bills after the job is done. We've built our entire model around transparency. Prior to touching your Dell, our technician sends a WhatsApp quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with the repair.
Is your deadline today? We provide emergency this issue in Santacruz West for time-sensitive situations. Whether you have a presentation tomorrow and your Dell just stopped working, our priority service guarantees your Dell is repaired within 4–6 hours. Priority repairs are available 7 days a week in Santacruz West. Simply mention 'URGENT' when booking and we'll prioritise your issue immediately.
Every repair completed by Xigox in Santacruz West comes with a documented three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every repair, so the terms are clear.
Make the smart choice for your Dell in Santacruz West. Xigox: real technical skill, genuine components, no hidden costs, doorstep service — all guaranteed in writing. Thousands of Santacruz West customers already have: call +91 74997 61196 for fast, affordable Dell Alienware Laptop AMC in Santacruz West.
Service area
Xigox provides dell alienware laptop amc across Santacruz West (PIN 400054), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Santacruz West area and the neighbourhoods around it.
Localities we cover in Santacruz West: Santacruz East, Vakola, Kalina, Nehru Nagar. Wherever you are in Santacruz West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Domestic Airport, Guru Nanak Hospital and Santacruz Market, and along Linking Road, S.V. Road, Juhu Road and Juhu Tara Road. If you're near any of these landmarks, same-day pickup for dell alienware laptop amc is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware laptop amc:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~2.7 km from Santacruz West. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.