Dell · Alienware · Charai
Expert repair for your Dell Alienware in Charai. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Software Data Recovery | ₹2,499 - ₹6,999 | N/A |
| Logical Drive Recovery | ₹2,499 - ₹6,999 | N/A |
| Physical Drive Recovery | ₹7,999 - ₹24,999 | N/A |
| Emergency Priority Recovery | ₹9,999 - ₹29,999 | N/A |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,106+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Charai. Covering the entire Thane district with same-day service.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Dell Data Backup jobs in Charai are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Charai and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Data Backup.
Once approved, we perform Data Backup using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Charai address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
Comparison
What you get with Xigox in Charai, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Charai — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Charai — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Dell Alienware repair in Charai that is not a brand service centre, this is it. Xigox has run an independent Dell bench since 2011, and our technicians work on Dell boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400601 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Thane West, our service coverage extends across Charai and all surrounding localities. In addition to Charai, we also provide doorstep repairs and free pickup for lab work for customers in Thane, Thane West, Uthalsar and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Charai; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Dell Alienware leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Charai & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Charai
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Charai
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Data Backup · 90-day warranty
Serving Charai and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a backup job, our technicians set up an ongoing backup schedule when requested, rather than a one-time copy, so future changes are protected automatically without you needing to remember to repeat the process.
Typical time: 30–90 minutes depending on data volume
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. VRAM overheating, shader cache corruption, and driver-level GPU faults can't be diagnosed with standard consumer tools. Xigox's gaming specialists use dedicated GPU stress-testing tools to differentiate software faults from hardware faults — often resolving what looks like a ₹40,000 GPU replacement with a ₹2,000 thermal repaste. For Dell Alienware Data Backup in Charai specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Dell Alienware Data Backup.
Customers from Charai with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, for a single Dell or a whole office. By trusting us for this job in Charai, your device is repaired at our Virar West workshop and returned tested.
Businesses across Charai trust our repair to maintain productivity. We offer AMC agreements, priority SLA turnaround, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Charai workspace with GST invoices and complete service reports.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: accurate quotes, same-day completion, and OEM-grade replacements. What Charai customers value most: "Fast, professional service with fair pricing." Join the growing community of happy Xigox customers in Charai.
Can't wait 48 hours? We provide rush this repair in Charai for urgent situations. Whether you have an important client meeting and your Dell just stopped working, our priority service guarantees your Dell is repaired within 4–6 hours. Emergency this repair are available 7 days a week in Charai. Simply mention 'URGENT' when booking and we'll prioritise your repair immediately.
Fixing the immediate problem is only half the job at Xigox. Before your Dell is returned in Charai, it must pass a strict multi-point quality check. Our team ensures that the job was 100% successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Charai.
No matter the Dell you own, Xigox handles this repair. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Quality matters for this job. That's why our technicians exclusively use genuine parts for your Dell. Rather than unbranded components, we source from established suppliers. This ensures your job is durable, backed by our written 90-day warranty.
Curious how quickly Xigox can complete repair in Charai? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this repair is executed using genuine parts at our Virar West workshop, often same day. Then — your Dell is delivered back to your Charai address fully tested.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house micro-soldering lab means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Charai residents seek us out for chip-level job.
Getting your Dell fixed in Charai is designed to be straightforward. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Charai address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this repair is completed with OEM-grade parts — and your Dell is delivered back to you. Total turnaround: 24-48 hours.
Technology keeps your life running — keep it running with a trusted Dell Alienware Data Backup service. Xigox serves homes and offices across the region with honest quotes. Ready to get started? Reach us at +91 74997 61196 for instant Dell Alienware Data Backup in Charai.
Service area
Xigox provides dell alienware data backup across Charai (PIN 400601), in the Thane district. Our doorstep pickup and on-site service cover the entire Charai area and the neighbourhoods around it.
Localities we cover in Charai: Thane West, Naupada. Wherever you are in Charai, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Charai Market, Thane Station and Talao Pali (Thane Lake), and along Charai Road, Gokhale Road Thane and Pokhran Road. If you're near any of these landmarks, same-day pickup for dell alienware data backup is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware data backup:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Hiranandani Estate, Thane West
~5 km from Charai. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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