Dell · Alienware · Carter Road
Expert repair for your Dell Alienware in Carter Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Not Working — Basic fix | ₹1,799 | 90 Days |
| Laptop Keyboard Not Working — Standard fix | ₹2,499 | 90 Days |
| Laptop Keyboard Not Working — Advanced fix | ₹3,499 | 90 Days |
| Laptop Keyboard Not Working — Complex case | ₹4,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,116+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Carter Road. Covering the entire Mumbai Suburban district with same-day service.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Laptop Keyboard Not Working work begins.
If we cannot resolve your Dell Laptop Keyboard Not Working issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Carter Road and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Laptop Keyboard Not Working.
Once approved, we perform Laptop Keyboard Not Working using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Carter Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Comparison
What you get with Xigox in Carter Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Carter Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Carter Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Carter Road's leading independent specialist for Dell Alienware repair. Our engineers are not generalists — they undergo dedicated training on Dell hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Dell product lines, earning a 4.9-star average customer rating.
We stock genuine Dell parts and OEM-compatible components for every common Dell Alienware fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400050 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Otters Club, our service coverage extends across Carter Road and all surrounding localities. In addition to Carter Road, we also provide doorstep repairs and free pickup for lab work for customers in Pali Hill, Bandra, Linking Road and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Carter Road. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
We back Dell work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Dell Alienware does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Carter Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Carter Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Carter Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Not Working · 90-day warranty
Serving Carter Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this specific fault, our technicians remove the top case or keyboard bezel, disconnect the keyboard's ribbon cable from the motherboard, fit a replacement keyboard built for your exact model (not a generic lookalike), and test every single key before closing the chassis.
Typical time: 30–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. A broken hinge, stiff lid connector, or trackpad registering phantom clicks on your Dell needs careful disassembly to fix correctly. Xigox engineers use the correct spanner sets and hinge-replacement kits, ensure no secondary damage, and validate every key and trackpad gesture before delivery. For Dell Alienware Laptop Keyboard Not Working in Carter Road specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Dell Alienware Laptop Keyboard Not Working.
Your Dell model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: no surprise charges, same-day completion, and OEM-grade replacements. What Carter Road customers value most: "Fast, professional service with fair pricing." Join the growing community of happy Xigox customers in Carter Road.
Longevity matters for the repair. Because of this, our team strictly use OEM-grade parts for your Dell. Instead of grey-market components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.
Xigox's responsibility extends beyond the repair itself. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Carter Road customers choose Xigox again and again.
When should you consider it's time for the repair on your Dell? Watch for: frequent freezing, excessive heat, lagging response, strange noises, battery draining fast, or dead pixels. Experiencing even one of these in Carter Road, don't ignore them — delaying often increases repair costs. Xigox technicians can diagnose your Dell within the hour and advise on the right the repair.
Dropped water on your Dell? Liquid damage is one of the most common reasons for emergency repair in Carter Road. The golden rule: do not turn it on! Call Xigox immediately. Our workshop uses advanced drying tools to clean the motherboard at the component level. Our recovery rate is exceptional in the industry. For customers in Carter Road, Xigox follows this exact process from start to finish — free pickup, a transparent written quote, genuine-grade parts, and a 90-day warranty on the completed repair.
Every job performed by Xigox in Carter Road comes with a documented 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
Arranging this repair in Carter Road is incredibly simple. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Carter Road doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this repair is executed with genuine parts — and your Dell is returned to you. Most repairs done same day.
Completing the repair is just the first step at Xigox. Prior to delivery in Carter Road, it undergoes a comprehensive 20-point inspection. We verify that your job was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Carter Road.
We know you can't stay disconnected in Carter Road. We plan this repair for speed and efficiency. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Carter Road home or office, execute the repair using precision tools, and deliver it back to you.
Never let a broken Dell ruin your day in Carter Road. Reach out to Xigox right now to schedule your Dell Alienware Laptop Keyboard Not Working. With our 90-day warranty and honest pricing, you have nothing to lose. Schedule your free pickup in Carter Road by calling +91 74997 61196.
Service area
Xigox provides dell alienware laptop keyboard not working across Carter Road (PIN 400050), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Carter Road area and the neighbourhoods around it.
Localities we cover in Carter Road: Bandra West, Pali Hill, Bandstand. Wherever you are in Carter Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Rizvi College, Joggers Park and Otters Club, and along Carter Road Promenade. If you're near any of these landmarks, same-day pickup for dell alienware laptop keyboard not working is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware laptop keyboard not working:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~2.6 km from Carter Road. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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