Dell · Alienware · Colaba
Expert repair for your Dell Alienware in Colaba. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,156+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Colaba. Serving all addresses in the 400005 postal zone.
If we cannot resolve your Dell Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Dell Remote Tech Support jobs in Colaba are completed same-day. Urgent service available for critical cases.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Colaba and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Colaba address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
MacBook
Pro M3 14-inch
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Colaba, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Colaba — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Colaba — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Colaba repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
We stock genuine Dell parts and OEM-compatible components for every common Dell Alienware fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400005 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Shahid Bhagat Singh Road, our service coverage extends across Colaba and all surrounding localities. In addition to Colaba, we also provide doorstep repairs and free pickup for lab work for customers in Cuffe Parade, Navy Nagar, Colaba Causeway and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Colaba; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Dell Alienware leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Colaba & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Colaba
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Colaba
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Colaba and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Building a custom gaming PC in Colaba is more than just assembling parts. Xigox handles full custom gaming PC builds: component selection guidance, professional cable management, XMP/EXPO RAM profile configuration, and GPU driver installation and stability testing. When it's Dell Alienware Remote Tech Support you need in Colaba, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Dell Alienware Remote Tech Support — parts and labour both.
Traveling across town in Colaba takes hours. That's why Xigox has built a straightforward pickup and delivery network for this issue. Simply share your Colaba address, and our technician will pick up the Dell from your home or office. After the issue is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Each repair completed by Xigox in Colaba comes with a comprehensive three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every repair, so the terms are clear.
We know your time is valuable in Colaba. Xigox plans this issue for speed and efficiency. In 90% of cases, our technicians complete the issue on the same day. Our team offers free doorstep pickup from your Colaba address, execute the repair at our workshop, and return it to you.
Xigox's responsibility extends beyond the repair itself. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Colaba customers choose Xigox again and again.
Your Dell model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Wondering how fast Xigox can complete repair in Colaba? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician arrives at your Colaba address within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — the repair is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — we return it to you with a quality report.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site chip-level facility means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Colaba come to Xigox specifically for this.
Expert repair shouldn't break the bank in Colaba. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Dell, but at a much fairer price. Get your free quote for the repair in Colaba now.
Not sure what's wrong with your Dell? Before you commit to any issue, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our technicians in Colaba will explain the exact fault clearly so you can make an informed decision.
Xigox isn't just for individuals Colaba rely on our repair to maintain productivity. Our corporate solutions include AMC agreements, a priority response queue, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles the repair for your Colaba office with corporate billing and detailed repair documentation.
Genuine parts and a clear bill in Colaba. Xigox combines experienced engineers, OEM-grade spares, upfront pricing, and a real warranty on every Dell Alienware Remote Tech Support. Book your Dell Alienware Remote Tech Support today — call or WhatsApp +91 74997 61196 for same-day service in Colaba.
Service area
Xigox provides dell alienware remote tech support across Sassoon Dock (PIN 400005), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Sassoon Dock area and the neighbourhoods around it.
Localities we cover in Sassoon Dock: Cuffe Parade, Navy Nagar, BEST Nagar. Wherever you are in Sassoon Dock, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Gateway of India, Taj Mahal Palace Hotel, Sassoon Dock, Afghan Church and Radio Club, and along Colaba Causeway and Shahid Bhagat Singh Road. If you're near any of these landmarks, same-day pickup for dell alienware remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~11.7 km from Colaba. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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