Dell · Alienware · Poonam Sagar
Expert repair for your Dell Alienware in Poonam Sagar. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Diagnosis & Basic Repair | ₹499 - ₹999 | 90 Days |
| Standard Component Repair | ₹999 - ₹2,499 | 90 Days |
| Advanced Chip-Level Repair | ₹3,999 - ₹7,999 | 90 Days |
| Major Hardware Repair | ₹4,499 - ₹9,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,067+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Poonam Sagar. Serving all addresses in the 401107 postal zone.
Collection and return anywhere in Poonam Sagar at no charge for lab-based Dell work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Trackpoint Repair work begins.
If we cannot resolve your Dell Trackpoint Repair issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Poonam Sagar and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Trackpoint Repair.
Once approved, we perform Trackpoint Repair using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Poonam Sagar address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Comparison
What you get with Xigox in Poonam Sagar, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Poonam Sagar — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Poonam Sagar — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Poonam Sagar repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
Every Dell component we fit is OEM-grade and batch-tested before it goes into your Dell Alienware — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 401107 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kanakia, our service coverage extends across Poonam Sagar and all surrounding localities. In addition to Poonam Sagar, we also provide doorstep repairs and free pickup for lab work for customers in Beverly Park, Pleasant Park, Naya Nagar and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Poonam Sagar; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Dell Alienware leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Poonam Sagar & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Poonam Sagar
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Poonam Sagar
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Trackpoint Repair · 90-day warranty
Serving Poonam Sagar and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians check the touchpad's cable seating and connector first, since a half-seated ribbon cable is a very common cause of intermittent touchpad faults, before deciding a full module replacement is actually needed.
Typical time: 20–30 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Setting up a gaming rig in Poonam Sagar requires component knowledge, cable management discipline, and proper BIOS configuration. Xigox offers complete rig assembly and configuration: tailored build advice, clean cable routing, memory performance optimisation, and full load testing before delivery. When it's Dell Alienware Trackpoint Repair you need in Poonam Sagar, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Dell Alienware Trackpoint Repair — parts and labour both.
Arranging this repair in Poonam Sagar is incredibly simple. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Poonam Sagar doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this repair is executed with genuine parts — and your Dell is returned to you. Most repairs done same day.
We know your time is valuable in Poonam Sagar. Xigox plans this job for rapid turnaround. In 90% of cases, our technicians complete the job on the same day. Our team offers free doorstep pickup from your Poonam Sagar address, execute the repair at our workshop, and return it to you.
No matter the Dell you own, Xigox handles this repair. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Businesses across Poonam Sagar trust our job to maintain productivity. We offer AMC agreements, priority SLA turnaround, and a single point of contact. From a small team or an entire floor, Xigox manages this job for your Poonam Sagar workspace with GST invoices and complete service reports.
Longevity matters for this repair. That's why our technicians exclusively use OEM-grade parts for your Dell. Rather than grey-market components, we source from established suppliers. This ensures your repair is durable, backed by our written 90-day warranty.
Can't wait 48 hours? We provide rush this job in Poonam Sagar for urgent situations. Whether you have an important client meeting and your Dell just stopped working, our priority service guarantees your Dell is repaired within 4–6 hours. Priority repairs are available 7 days a week in Poonam Sagar. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
Fixing the immediate problem is only half the job at Xigox. Before your Dell is returned in Poonam Sagar, it must pass a strict multi-point quality check. Our team ensures that the repair was 100% successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Poonam Sagar.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site micro-soldering lab means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Poonam Sagar come to Xigox specifically for this.
Every repair completed by Xigox in Poonam Sagar comes with a documented three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card every single time, so the terms are clear.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Common praise includes: no surprise charges, fast turnaround, and genuine parts. What Poonam Sagar customers value most: "Same-day fix with genuine parts and clear communication throughout." Become part of the growing community of satisfied Xigox customers in Poonam Sagar.
We're a message away in Poonam Sagar. Whether it's an urgent fix or a routine service, Xigox makes Dell Alienware Trackpoint Repair effortless: free pickup, genuine parts, rapid turnaround, and a 90-day warranty. Message +91 74997 61196 today.
Service area
Xigox provides dell alienware trackpoint repair across Poonam Sagar (PIN 401107), in the Thane district of Mumbai. Our doorstep pickup and on-site service cover the entire Poonam Sagar area and the neighbourhoods around it.
Localities we cover in Poonam Sagar: Mira Road East, Kanakia. Wherever you are in Poonam Sagar, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Poonam Sagar Complex, Mira Road East Station and Maxus Mall. If you're near any of these landmarks, same-day pickup for dell alienware trackpoint repair is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware trackpoint repair:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Mira Road East
~1.5 km from Poonam Sagar. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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Before you go
Book a free pickup online, send your model and the problem on WhatsApp for a price, or talk to a technician.
9,727+ customer reviews · 4.9★ average
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