Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
Malad West
2 Hours
- Overheating
- Dell
- Thermal
Fujitsu · Laptop Microphone Repair · Navghar Vasai
Fujitsu
Laptop Microphone Repair
in Navghar Vasai
Professional Laptop Microphone Repair for your Fujitsu laptop or computer in Navghar Vasai. Experienced technicians, OEM-grade parts & 90-day warranty.
✓ Experienced Technicians ✓ Free Doorstep Pickup ✓ Same-Day Service ✓ 90-Day Warranty ✓ OEM Quality Parts
Open 9 AM – 9 PM · 7 days · Free pickup from Navghar Vasai & nearby areas
What's Included
What Our Fujitsu Laptop Microphone Repair Covers
Everything included in your Fujitsu Laptop Microphone Repair service at Xigox Navghar Vasai
Experienced Technicians
Our engineers are specifically trained on Fujitsu hardware for precise, model-accurate repairs.
OEM-Grade Parts
We use genuine or grade-A compatible Fujitsu components — no cheap, unreliable substitutes.
90-Day Warranty
Every Fujitsu Laptop Microphone Repair job comes with a full 90-day written warranty.
₹350 Inspection (refunded if you proceed with repair)
We inspect your Fujitsu laptop for ₹350 before any work begins — fee refunded if you proceed with the repair.
Free Doorstep Pickup
Free laptop pickup and delivery within your area. No need to visit a service centre.
Fast Turnaround
Most Fujitsu Laptop Microphone Repair repairs are completed same-day or within 24 hours.
All Work Backed by 90-Day Warranty
Free re-repair within 90 days if the same issue recurs. No questions asked.
Why It Matters
Why Professional Fujitsu Laptop Microphone Repair Makes a Difference
Understand why expert service protects your Fujitsu laptop or computer and extends its lifespan
Restore Full Performance
Professional Laptop Microphone Repair restores your Fujitsu Laptop to its intended performance level.
Prevent Future Damage
Addressing repair needs early prevents minor issues from escalating into major hardware failures.
Cost-Effective Solution
Repair is significantly cheaper than replacement. We maximise your Fujitsu laptop's useful lifespan.
Expert Brand Knowledge
Our technicians are trained specifically on Fujitsu hardware quirks, ensuring precise and lasting repairs.
Service Pricing
Fujitsu Laptop Microphone Repair Cost in Navghar Vasai
Transparent pricing · No hidden fees · Pay only after service is complete
| Service | Estimated Cost | Warranty |
|---|---|---|
| Microphone Driver Fix | ₹350 - ₹649 | 90 Days |
| Internal Mic Replacement | ₹749 - ₹1,899 | 90 Days |
| Mic + Speaker Assembly Repair | ₹1,199 - ₹2,899 | 90 Days |
Final quote provided after free laptop or computer inspection. Work starts only with your approval.
Get Exact QuoteWhy Us?
Why Choose Xigox for Fujitsu Laptop Microphone Repair in Navghar Vasai?
With 1,00,067+ successful repairs and a 4.9-star rating, Xigox is an independent Fujitsu repair specialist serving Navghar Vasai. Conveniently located near Vasai West.
Transparent Pricing
₹350 inspection fee (refunded if you proceed). Written quote before any Fujitsu Laptop Microphone Repair work begins.
No Fix, No Repair Fee
If we cannot resolve your Fujitsu Laptop Microphone Repair issue, you pay nothing beyond the inspection fee.
Component-Level Repairs
We repair Fujitsu hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Experienced Technicians
Our engineers work on Fujitsu hardware regularly. Every repair is tested before return.
Genuine & OEM-Grade Parts
We use genuine Fujitsu parts wherever available; otherwise OEM-compatible components.
90-Day Parts Warranty
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
- Repairs Completed
- 1,00,067+
- Since 2011
- Average Rating
- 4.9 ★
- 9,727+ reviews
- Repair Warranty
- 90 Days
- Parts & labour
- Avg Response
- 30 Min
- For common issues
- Pickup & Drop
- Free
- ₹350 inspection fee
- Est. Since
- 2011
- 15+ yrs in Palghar
Who repairs your device
Repaired in-house by Xigox technicians
Your Fujitsu is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
- Repaired in-house, not outsourced
- Quote approved by you before work starts
- Your files stay private
- Microscope and board-level tools
- Genuine or OEM-grade parts
- 90-day warranty on repairs
Service Process
How We Deliver Fujitsu Laptop Microphone Repair
From booking to delivery — transparent, efficient, and professional every step of the way
Book Service
Call, WhatsApp or book online. Tell us you need Laptop Microphone Repair for your Fujitsu laptop or computer in Navghar Vasai. We'll confirm within minutes.
Free Doorstep Pickup
An experienced technician picks up your Fujitsu laptop or computer from your Navghar Vasai address at no cost. No travel required.
₹350 Inspection (refunded if you proceed with repair)
Your Fujitsu laptop or computer is assessed by a specialist trained on Fujitsu hardware. Full written inspection report — ₹350 fee refunded if you proceed with repair.
Transparent Quote
We provide a detailed repair quote for Laptop Microphone Repair. Work only starts after your explicit written approval — no hidden charges ever.
Expert Repair
Our Fujitsu specialists perform Laptop Microphone Repair using OEM-grade parts and professional-grade tools. 12-point quality check included.
90-Day Warranty + Delivery
Your Fujitsu laptop or computer is returned to your Navghar Vasai address with a written 90-day warranty. If the same issue recurs, we fix it free.
Customer reviews
What Customers Say About Fujitsu Laptop Microphone Repair in Navghar Vasai
4.9/5 · 12 reviews shown
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Repair examples
Recently Repaired Laptops
Fixed
MacBook
Pro M3 14-inch
- Issue
- Screen shows vertical lines, external display works fine.
- Solution
- Replaced LCD panel and display cable. Updated display drivers.
Virar West
3 Hours
- Screen
- MacBook
- Display
Dell
Latitude 5430
- Issue
- Battery draining from 100% to 0% in 45 minutes. Dell diagnostics showing battery wear 85%.
- Solution
- Replaced battery with genuine Dell cell. Calibrated battery controller. Restored to 7+ hours backup.
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Borivali West
45 Minutes
- Battery
- Dell
- Corporate
Acer
Aspire 5 A515
- Issue
- Laptop extremely slow with original 1TB HDD. Boot time over 3 minutes.
- Solution
- Upgraded to 512GB NVMe SSD. Cloned all data. Installed fresh Windows 11 with drivers. Boot time reduced to 8 seconds.
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Dadar West
2 Hours
- SSD
- Acer
- Upgrade
MacBook
Air M2
- Issue
- Water spilled on keyboard. Laptop dead, no response to charger. Corrosion visible on logic board.
- Solution
- Ultrasonic cleaning of logic board. Replaced 2 corroded ICs and damaged keyboard flex cable. Full functionality restored.
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Malad West
6 Hours
- Water Damage
- MacBook
- Board Repair
HP
Pavilion x360
- Issue
- Right hinge broken, screen wobbling. Back panel cracked near hinge mount.
- Solution
- Replaced both hinges with reinforced metal hinges. Repaired back panel crack with epoxy bonding.
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Goregaon West
2 Hours
- Hinge
- HP
- Convertible
Watch & learn
See Our Repair Process in Action
Repair videos from our Virar West workshop
Xigox Service Centre — Mumbai's Trusted Repair Experts
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Inside Xigox — Computer & Laptop Repair Service Centre, Mumbai
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Laptop & Computer Repair, Sales & Data Recovery — Xigox
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Xigox Laptop & Computer Repair — Real Customer Experience
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
FAQ
FAQs — Fujitsu Laptop Microphone Repair in Navghar Vasai
Everything you need to know before booking your service
10 questions answered
Laptop mic issues are caused by disabled mic settings, driver problems, privacy permissions blocking apps, or physical mic damage. We diagnose and fix all microphone issues same-day.
Laptop microphone repair starts from ₹350 for driver/software fixes and ₹499-₹1,299 for internal mic replacement. Mic + speaker assembly repair costs ₹799-₹1,999.
Yes, we fix all laptop mic issues affecting video calls on Zoom, Teams, Google Meet, and Skype. We test audio quality after repair to ensure crystal-clear calls.
Yes. All our technicians are trained professionals with extensive hands-on experience in Fujitsu Laptop Microphone Repair. They receive regular technical training on the latest Laptop models and repair methodologies, ensuring consistently high-quality results. Trusted by customers throughout Palghar — rated 4.9★ across 9,727+ reviews.
Booking is simple: WhatsApp or call +91 74997 61196, describe your laptop issue, receive a free quote, and schedule a convenient pickup time in Navghar Vasai. We're available 9 AM–9 PM, 7 days a week — including weekends and public holidays. Our service covers the full 401202 postal area in Navghar Vasai.
Yes! Xigox offers same-day Fujitsu Laptop Microphone Repair for most common issues in Navghar Vasai. We pick up your laptop in the morning, repair it at our workshop, and deliver it back by evening. Same-day service applies to screen replacements, battery changes, software repairs, and more. Customers near Vasai West in Navghar Vasai are covered by our free pickup.
Absolutely. Data security is our top priority. Our technicians never access personal files during Fujitsu Laptop Microphone Repair. We follow strict protocols to prevent data loss, and we'll always inform you before any procedure that could affect stored data. Your privacy is fully protected. Trusted by customers throughout Palghar — rated 4.9★ across 9,727+ reviews.
Xigox handles Fujitsu Laptop Microphone Repair for all major brands in Navghar Vasai, including Apple, Dell, HP, Lenovo, Asus, Acer, MSI, Microsoft, Samsung and Toshiba — and many more. No brand or model is too complex — we repair them all. We've been serving Palghar district for over 15 years.
Yes — ₹350 for the inspection in Navghar Vasai. Our technician diagnoses your laptop and gives you a clear written estimate; if you go ahead with the repair, that ₹350 is adjusted against the total cost, so the inspection itself doesn't add to the bill. If you decide not to proceed, the ₹350 still applies for the technician's time. Our service covers the full 401202 postal area in Navghar Vasai.
We accept all major payment methods for Fujitsu Laptop Microphone Repair in Navghar Vasai: UPI (Google Pay, PhonePe, Paytm), debit/credit cards, net banking, and cash. Payment is collected after the repair is completed to your satisfaction — we never charge upfront without consent. Trusted by customers throughout Palghar — rated 4.9★ across 9,727+ reviews.
Still have questions?
Send us your question on WhatsApp or call — a technician will answer.
Fujitsu Laptop Repair in Navghar Vasai — Xigox
If you are looking for Fujitsu Laptop repair in Navghar Vasai that is not a brand service centre, this is it. Xigox has run an independent Fujitsu bench since 2011, and our technicians work on Fujitsu boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
Every Fujitsu component we fit is OEM-grade and batch-tested before it goes into your Laptop — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 401202 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Vasai West, our service coverage extends across Navghar Vasai and all surrounding localities. In addition to Navghar Vasai, we also provide doorstep repairs and free pickup for lab work for customers in Vasai Gaon, Papdy, Manickpur and other nearby areas.
How your Fujitsu Laptop gets serviced depends on the fault. Part swaps happen on-site anywhere in Navghar Vasai; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
We back Fujitsu work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Laptop does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Navghar Vasai & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Fujitsu Models We Repair for Laptop Microphone Repair in Navghar Vasai
At our bench we handle Laptop Microphone Repair on the Fujitsu LifeBook range; the models are listed below.
Fujitsu LifeBook
The Fujitsu LifeBook U-Series is part of Fujitsu's LifeBook U-Series — Fujitsu's ultraportable business laptop line, emphasizing light weight.
Guides
Repair Guides & Troubleshooting Articles for Navghar Vasai Customers
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
Laptop Tips
Is a 7 Year Old Laptop Too Old? When to Repair vs Replace
Wondering if your 7-year-old laptop is too old? Our expert guide covers laptop lifespan expectations, signs of...
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Everything you need to know about laptop hinge repair — cost breakdown, signs of hinge problems, whether a hin...
9 min read Repair Cost GuidesLaptop Screen Replacement Cost in Mumbai (2026 Price Guide)
What a laptop screen replacement costs in Mumbai, why quotes for the same laptop differ, what a written quote...
7 min readLaptop Microphone Repair for All Fujitsu Models in Navghar Vasai
Select your Fujitsu model for model-specific service details and pricing
Other Fujitsu Repair Services in Navghar Vasai
Complete range of Fujitsu repair and upgrade services at Xigox
Laptop Body Painting Laptop Body Panel Fabrication Laptop Body Panel Repair Laptop Body Polishing Laptop Body Repair Laptop Body Replacement Laptop Body Replacement Cost Laptop Body Scratch Repair Laptop Boot Issue Fix Laptop Bottom Panel Replacement Laptop Broken Body Fix Laptop BSOD Error Repair Laptop Business Battery Replacement Laptop Business Bluetooth Repair Laptop Business Data Backup Laptop Business Data Recovery
Common Fujitsu Problems Fixed in Navghar Vasai
Not sure if it's a Laptop Microphone Repair issue? Check these common Fujitsu problems
Acer
Apple
ASUS
Dell
HP
Lenovo
MSI
Samsung
Sony VAIO
Toshiba
Areas, Roads & Landmarks We Cover in Navghar Vasai
Free pickup & drop across all these neighbourhoods
Localities & neighbourhoods
- Navghar
- Vasai West
- Manickpur
Roads & highways
- Navghar Road Vasai
- Ambadi Road
- Station Road Vasai
Landmarks & famous places
- Navghar Market Vasai
- Vasai Fort (nearby)
- Vasai Road Station
Fujitsu Laptop Microphone Repair Near Navghar Vasai
Free doorstep pickup available in all these areas
Fujitsu Laptop Microphone Repair — All Locations
Pydhonie
Mira Road East
Chinchani
Bhayandar East
Kurla
Santacruz East
Linking Road
Seven Bungalows
Grant Road
Jogeshwari
Thane East
Virar
Chandansar Road
Malad
Ghatkopar
Bolinj
Saphale Market
Andheri East
Pokharan Road
Colaba
Achole
Elphinstone Road
Sakinaka
Natwar Nagar
Mahim
GTB Nagar
Dahanu Market
Dockyard Road
Juhu
Tarapur Road
Explore more services
More Repair & Tech Services Near Navghar Vasai
Same technicians · Free pickup · 90-day warranty across all services.
Free Pickup · ₹350 Inspection, Credited · 90-Day Warranty · 4.9 ★
Book Fujitsu
Laptop Microphone Repair Today
Free doorstep pickup · Expert Laptop Microphone Repair · 90-day warranty
Serving Navghar Vasai and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
Xigox vs Other Fujitsu Laptop Microphone Repair Shops in Navghar Vasai
What you get with Xigox in Navghar Vasai, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Navghar Vasai — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Navghar Vasai — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
How it's done
How We Perform Laptop Microphone Repair
What our technicians do, what it requires, and how to tell you need it.
1 How It's Performed
For a repair job on this component, we isolate whether the fault is the speaker hardware itself or the audio driver/software path by testing output through headphones and an external speaker first, then open the chassis to inspect or replace the speaker unit and its connector if the hardware is confirmed faulty.
Typical time: 20–40 minutes
2 What This Requires
- Confirmation of whether one or both speakers are affected — many models let you replace just the faulty side rather than the full pair.
3 When You Need This
- The issue appeared after a spill or drop — internal speaker wiring is a common casualty of both.
Fujitsu Laptop Microphone Repair in Navghar Vasai — Professional, Reliable, and Affordable
Tired of middlemen? Work with the actual repair team — Xigox. Affordable doesn't have to mean low quality for Fujitsu Laptop Microphone Repair in Navghar Vasai. We deliver all three. With collection from your Navghar Vasai doorstep, rapid same-day service, and fair, transparent pricing, getting your Fujitsu fixed has never been easier.
Our Fujitsu Laptop Microphone Repair Process Step by Step
Arranging this job in Navghar Vasai is incredibly hassle-free. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Navghar Vasai doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this job is executed with genuine parts — and your Fujitsu is returned to you. Most repairs done same day.
Green Fujitsu Laptop Microphone Repair Practices in Navghar Vasai
At Xigox, we care about sustainability in Navghar Vasai. Instead of throwing away your damaged Fujitsu, our professional repair restores it to full working order. We responsibly recycle broken components in line with e-waste rules. By choosing our workshop, you help protect the planet.
The Best Choice for Fujitsu Laptop Microphone Repair in Navghar Vasai
There are many repair shops in Navghar Vasai, however, Xigox stands out for this job. We believe in complete transparency. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Navghar Vasai.
Enterprise Fujitsu Laptop Microphone Repair in Navghar Vasai
Businesses across Navghar Vasai trust our repair to minimise downtime. We offer annual maintenance plans, same-day priority service, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Navghar Vasai workspace with GST invoices and complete service reports.
Free Logistics across Navghar Vasai
Navigating traffic in Navghar Vasai can be a nightmare. To solve this, Xigox offers a no-hassle doorstep logistics service for this job. Simply share your Navghar Vasai address, and our secure courier will collect your Fujitsu directly from you. Once the job is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
Repairs for Navghar Vasai
We repair devices for homes, offices and colleges across Navghar Vasai book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Fujitsu or a whole office. When you choose Xigox for this repair in Navghar Vasai, you get the same service and warranty as every other customer.
Authentic Components for Fujitsu Laptop Microphone Repair
Longevity matters for this job. That's why our technicians exclusively use OEM-grade parts for your Fujitsu. Rather than grey-market components, we source from established suppliers. This ensures your job is durable, backed by our written 90-day warranty.
Rigorous Testing after Fujitsu Laptop Microphone Repair
Completing the repair is just the first step at Xigox. Before your Fujitsu is returned in Navghar Vasai, it undergoes a rigorous full-system inspection. We verify that your repair was executed flawlessly, testing screen calibration. This attention to detail is why our return rate is so low across Navghar Vasai.
Fast & Easy Fujitsu Laptop Microphone Repair in Navghar Vasai
We know you can't stay disconnected in Navghar Vasai. We plan this job for maximum convenience. For most issues, our technicians finish the job within hours. We arrange secure collection from your Navghar Vasai home or office, perform the job using precision tools, and deliver it back to you.
Post-Repair Performance Fujitsu Laptop Microphone Repair
After a successful this repair in Navghar Vasai, most customers notice immediate performance improvements: quicker application loading, cooler operating temperatures, restored battery life, or a perfect display — depending on the specific repair. Xigox runs diagnostic tests before and after this repair in Navghar Vasai to confirm the improvement.
Your Fujitsu is an investment — keep it running with a trusted Fujitsu Laptop Microphone Repair service. Xigox serves homes and offices across the region with zero hidden charges. Ready to get started? Call us at +91 74997 61196 for same-day Fujitsu Laptop Microphone Repair in Navghar Vasai.
Service area
Fujitsu Laptop Microphone Repair in Navghar Vasai — Service Area & Coverage
Xigox provides fujitsu laptop microphone repair across Navghar Vasai (PIN 401202), in the Palghar district of Vasai. Our doorstep pickup and on-site service cover the entire Navghar Vasai area and the neighbourhoods around it.
Localities we cover in Navghar Vasai: Navghar, Vasai West, Manickpur. Wherever you are in Navghar Vasai, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Navghar Market Vasai, Vasai Fort (nearby) and Vasai Road Station, and along Navghar Road Vasai, Ambadi Road and Station Road Vasai. If you're near any of these landmarks, same-day pickup for fujitsu laptop microphone repair is almost always available.
Fujitsu Laptop Microphone Repair near Navghar Vasai
We also serve these nearby areas — tap your locality for local fujitsu laptop microphone repair:
Fujitsu Laptop Microphone Repair price in Navghar Vasai — know it before you book
- 1Pick your device & issue
- 2See the real price range
- 3Free doorstep pickup in Navghar Vasai
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Find Your Fix by Symptom
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Bhayandar West
~7.2 km from Navghar Vasai. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Fujitsu Laptop Microphone Repair — Book Now
Free pickup · Genuine parts · 90-day warranty
Booking received
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
- Credited to your total repair cost if you go ahead.
- Still applies if the device can't be repaired or you decline the repair.
+91
Device type *
Inspection fee: ₹350
- If you go ahead with the repair, the ₹350 is credited to your total repair cost.
- If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.