MSI · Katana 15 · Vile Parle East
Expert repair for your MSI Katana 15 in Vile Parle East. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Not Working — Basic fix | ₹1,799 | 90 Days |
| Laptop Keyboard Not Working — Standard fix | ₹2,499 | 90 Days |
| Laptop Keyboard Not Working — Advanced fix | ₹3,499 | 90 Days |
| Laptop Keyboard Not Working — Complex case | ₹4,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,082+ successful repairs and a 4.9-star rating, Xigox is an independent MSI repair specialist serving Vile Parle East. Serving all addresses in the 400057 postal zone.
Most MSI Laptop Keyboard Not Working jobs in Vile Parle East are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your MSI Katana 15 Laptop Keyboard Not Working after repair — always.
Collection and return anywhere in Vile Parle East at no charge for lab-based MSI work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any MSI Laptop Keyboard Not Working work begins.
If we cannot resolve your MSI Laptop Keyboard Not Working issue, you pay nothing beyond the inspection fee.
Who repairs your device
Your MSI Katana 15 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your MSI Katana 15 issue in Vile Parle East and schedule a free doorstep pickup.
Our experienced technician inspects your MSI Katana 15 and provides a transparent written quote for Laptop Keyboard Not Working.
Once approved, we perform Laptop Keyboard Not Working using OEM-quality parts. Most repairs are completed same-day.
Every MSI Katana 15 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired MSI Katana 15 back to your Vile Parle East address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Comparison
What you get with Xigox in Vile Parle East, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Vile Parle East — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Vile Parle East — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Vile Parle East's leading independent specialist for MSI Katana 15 repair. Our engineers are not generalists — they undergo dedicated training on MSI hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all MSI product lines, earning a 4.9-star average customer rating.
We stock genuine MSI parts and OEM-compatible components for every common MSI Katana 15 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400057 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Domestic Airport, our service coverage extends across Vile Parle East and all surrounding localities. In addition to Vile Parle East, we also provide doorstep repairs and free pickup for lab work for customers in Vakola, Vile Parle, Santacruz East and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Vile Parle East. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Your MSI Katana 15 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Vile Parle East & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your MSI Katana 15
We repair all MSI models in Vile Parle East
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all MSI Katana 15 repairs in Vile Parle East
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Not Working · 90-day warranty
Serving Vile Parle East and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this specific fault, our technicians remove the top case or keyboard bezel, disconnect the keyboard's ribbon cable from the motherboard, fit a replacement keyboard built for your exact model (not a generic lookalike), and test every single key before closing the chassis.
Typical time: 30–45 minutes
The model
The MSI Katana 15 is part of MSI's Katana line — mid-tier gaming laptops offering a dedicated GPU and high-refresh display at a more accessible price than MSI's flagship Raider/Titan lines.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. Water spillage is the #1 reason for keyboard failure on MSI laptops in Vile Parle East. Even a small splash causes corrosion under the keycaps. Our technicians remove and clean the keyboard membrane, replace individual switches or the full deck. Keyboard replacements in Vile Parle East take 2–4 hours.
Quality matters for this issue. Because of this, our team strictly use genuine parts for your MSI. Instead of unbranded components, we use trusted supply chains. This guarantees your issue will last, supported by our standard 90-day warranty.
All the repair completed by Xigox in Vile Parle East comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every repair, so the terms are clear.
We repair devices for homes, offices and colleges across Vile Parle East book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single MSI or a whole office. When you choose Xigox for this issue in Vile Parle East, you get the same service and warranty as every other customer.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What Vile Parle East customers value most: "Same-day fix with genuine parts and clear communication throughout." Join the growing community of happy Xigox customers in Vile Parle East.
Is your deadline today? We provide priority this issue in Vile Parle East for critical situations. Whether you have an exam deadline and your MSI just stopped working, our priority service guarantees completion within 4–6 hours. Priority repairs are available 7 days a week in Vile Parle East. Simply mention 'URGENT' when booking and we'll prioritise your issue immediately.
Your MSI model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise within 90 days of your issue, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Vile Parle East return to Xigox.
Uncertain about the issue with your MSI? Prior to starting any repair, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our technicians in Vile Parle East will show you the broken part in plain English so you can make an informed decision.
Getting your MSI fixed in Vile Parle East is designed to be hassle-free. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Vile Parle East address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this issue is completed with OEM-grade parts — and your MSI is delivered back to you. Total turnaround: 24-48 hours.
Not everyone in Vile Parle East can handle complex the repair. Xigox's engineers possess years of experience specifically for MSI hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Vile Parle East clients.
Technology keeps your life running — protect it with a dependable MSI Katana 15 Laptop Keyboard Not Working team. Xigox looks after customers across Mumbai, Thane and Palghar with honest quotes. Need a quick fix? Reach us at +91 74997 61196 for instant MSI Katana 15 Laptop Keyboard Not Working in Vile Parle East.
Service area
Xigox provides msi katana 15 laptop keyboard not working across Vile Parle East (PIN 400057), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Vile Parle East area and the neighbourhoods around it.
Localities we cover in Vile Parle East: Vile Parle West, Irla, Juhu Scheme. Wherever you are in Vile Parle East, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Mithibai College, NM College, NMIMS University, Parle Tilak Vidyalaya and Domestic Airport, and along S.V. Road, Linking Road Extension, Bajaj Road, Dixit Road and Hanuman Road. If you're near any of these landmarks, same-day pickup for msi katana 15 laptop keyboard not working is almost always available.
We also serve these nearby areas — tap your locality for local msi katana 15 laptop keyboard not working:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Vile Parle East
~0.4 km from Vile Parle East. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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