Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m16 in Sandhurst Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop & Computer Black Screen Fix — Basic fix | ₹599 | 90 Days |
| Laptop & Computer Black Screen Fix — Standard fix | ₹999 | 90 Days |
| Laptop & Computer Black Screen Fix — Advanced fix | ₹1,999 | 90 Days |
| Laptop & Computer Black Screen Fix — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,054+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Sandhurst Road. Serving all addresses in the 400009 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Black Screen Fix work begins.
If we cannot resolve your Alienware Black Screen Fix issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Since 2011
9,727+ reviews
Parts & labour
For common issues
₹350 inspection fee
15+ yrs in Mumbai City
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Sandhurst Road and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Black Screen Fix.
Once approved, we perform Black Screen Fix using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Sandhurst Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Sandhurst Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Sandhurst Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Sandhurst Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Sandhurst Road repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m16 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400009 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Dongri, our service coverage extends across Sandhurst Road and all surrounding localities. In addition to Sandhurst Road, we also provide doorstep repairs and free pickup for lab work for customers in Mazgaon, Dockyard Road, Masjid and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Sandhurst Road. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m16 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Sandhurst Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Sandhurst Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Sandhurst Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Black Screen Fix · 90-day warranty
Serving Sandhurst Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this exact symptom shows up, our technicians power down your laptop fully, remove the bezel or display assembly screws, disconnect the fragile LVDS/eDP display cable, and swap in a panel matched to the exact resolution and connector type your model uses — then reseat the cable and run a full-screen color/dead-pixel test before closing the lid back up.
Typical time: 30–45 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Flickering, lines, dim backlight, or complete darkness on your Alienware — this is the signal you need Alienware m16 Black Screen Fix in Sandhurst Road. Rather than replacing the full lid assembly, Xigox replaces only the damaged panel — saving you ₹3,000–₹8,000 in unnecessary charges. Every replacement screen undergoes full quality checks before delivery.
Your private information is fully protected during your repair. Residents across Sandhurst Road rely on Xigox because we follow strict data privacy protocols. During the repair, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
We repair devices for homes, offices and colleges across Sandhurst Road book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Alienware or a whole office. When you choose Xigox for this job in Sandhurst Road, you get the same service and warranty as every other customer.
Getting your Alienware fixed in Sandhurst Road is incredibly hassle-free. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Sandhurst Road doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this repair is executed with genuine parts — and your Alienware is returned to you. Most repairs done same day.
Quality matters for this job. Because of this, our team strictly use genuine parts for your Alienware. Instead of unbranded components, we use trusted supply chains. This guarantees your job will last, supported by our standard 90-day warranty.
There are many repair shops in Sandhurst Road, however, Xigox stands out for this repair. We believe in complete transparency. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Sandhurst Road.
Each job performed by Xigox in Sandhurst Road comes with a comprehensive 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
Xigox's responsibility extends beyond the repair itself. Our support line is available daily via call or message. If you notice anything unusual within 90 days of your repair, just reach out and we dispatch a technician immediately. This promise is why Sandhurst Road customers choose Xigox again and again.
Many Sandhurst Road customers wonder whether an extended warranty applies to this job. Xigox supports insurance claims and can provide the itemised bill your insurer needs — including parts cost, labour cost, and fault description. When manufacturer warranty has expired, third-party job is typically usually cheaper compared to the official service centre.
Navigating traffic in Sandhurst Road is stressful. To solve this, Xigox offers a no-hassle doorstep logistics service for this repair. Just drop your pin, and our secure courier will collect your Alienware directly from you. Once the repair is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
High-quality job doesn't have to be expensive in Sandhurst Road. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Alienware, without the massive markup. Request a price estimate for this job in Sandhurst Road today.
Get it fixed properly in Sandhurst Road. We bring together trained specialists, genuine components, transparent ₹350 diagnostics, and a written 90-day warranty on every Alienware m16 Black Screen Fix. Join the thousands in Sandhurst Road who trust us — call or WhatsApp +91 74997 61196 for doorstep convenience in Sandhurst Road.
Service area
Xigox provides alienware m16 black screen fix across Sandhurst Road (PIN 400009), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Sandhurst Road area and the neighbourhoods around it.
Localities we cover in Sandhurst Road: Dongri, Nagpada, Madanpura, Noor Baug. Wherever you are in Sandhurst Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around JJ Hospital, and along Khara Tank Road, Maulana Shaukat Ali Road and Clare Road. If you're near any of these landmarks, same-day pickup for alienware m16 black screen fix is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 black screen fix:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest pickup point: Worli, Dadar
~5.9 km from Sandhurst Road. With free doorstep pickup you don't need to travel — this is our nearest pickup point.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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