Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m16 in Cuffe Parade. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Keyboard Not Working — Basic fix | ₹1,799 | 90 Days |
| Laptop Keyboard Not Working — Standard fix | ₹2,499 | 90 Days |
| Laptop Keyboard Not Working — Advanced fix | ₹3,499 | 90 Days |
| Laptop Keyboard Not Working — Complex case | ₹4,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,106+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Cuffe Parade. Serving all addresses in the 400005 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Keyboard Not Working work begins.
If we cannot resolve your Alienware Laptop Keyboard Not Working issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Cuffe Parade and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Laptop Keyboard Not Working.
Once approved, we perform Laptop Keyboard Not Working using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Cuffe Parade address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Comparison
What you get with Xigox in Cuffe Parade, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Cuffe Parade — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Cuffe Parade — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Cuffe Parade repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m16 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Parts for Alienware m16 models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400005 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Captain Prakash Pethe Marg, our service coverage extends across Cuffe Parade and all surrounding localities. In addition to Cuffe Parade, we also provide doorstep repairs and free pickup for lab work for customers in Colaba, Colaba Causeway, Navy Nagar and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Cuffe Parade. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Cuffe Parade & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Cuffe Parade
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Cuffe Parade
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Keyboard Not Working · 90-day warranty
Serving Cuffe Parade and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this specific fault, our technicians remove the top case or keyboard bezel, disconnect the keyboard's ribbon cable from the motherboard, fit a replacement keyboard built for your exact model (not a generic lookalike), and test every single key before closing the chassis.
Typical time: 30–45 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. Keyboard ghosting, cursor jumping, or a snapped hinge on your Alienware requires specialist tools to fix correctly. Xigox engineers use the correct spanner sets and hinge-replacement kits, prevent chassis stress fractures during hinge work, and test all keys and cursor tracking before delivery. For Alienware m16 Laptop Keyboard Not Working in Cuffe Parade specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m16 Laptop Keyboard Not Working.
There are many repair shops in Cuffe Parade, however, Xigox stands out for this repair. We believe in total honesty. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Cuffe Parade.
One of the most common complaints about repair shops in Cuffe Parade is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Wondering how fast Xigox can complete repair in Cuffe Parade? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician arrives at your Cuffe Parade address within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this repair is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to you with a quality report.
Getting your Alienware fixed in Cuffe Parade is designed to be straightforward. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Cuffe Parade address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this job is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
Accidentally spilled liquid on your Alienware? Liquid damage is one of the most common reasons for emergency repair in Cuffe Parade. The golden rule: do not turn it on! Call Xigox immediately. Our workshop uses ultrasonic cleaners to extract moisture at the component level. Our recovery rate is exceptional in the industry. In Cuffe Parade, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished job — parts and labour both.
Can't wait 48 hours? We provide emergency this issue in Cuffe Parade for time-sensitive situations. Whether you have a presentation tomorrow and your Alienware just stopped working, our priority service guarantees completion within 4–6 hours. Priority repairs are available 7 days a week in Cuffe Parade. Simply mention 'URGENT' when booking and we'll prioritise your issue immediately.
We know you can't stay disconnected in Cuffe Parade. We plan the repair for speed and efficiency. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Cuffe Parade home or office, perform the repair using precision tools, and deliver it back to you.
Traveling across town in Cuffe Parade takes hours. That's why Xigox has built a straightforward pickup and delivery network for this issue. Simply share your Cuffe Parade address, and our technician will pick up the Alienware from your home or office. After the issue is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Your private information is fully protected during your repair. Residents across Cuffe Parade rely on Xigox because we follow strict data privacy protocols. During the repair, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
We repair devices for homes, offices and colleges across Cuffe Parade book us with free pickup and drop. You get a written quote before any work, OEM-grade parts and a 90-day warranty, for a single Alienware or a whole office. When you choose Xigox for this issue in Cuffe Parade, you get the same service and warranty as every other customer.
We're a message away in Cuffe Parade. Whether it's an urgent fix or a routine service, Xigox makes Alienware m16 Laptop Keyboard Not Working effortless: free pickup, genuine parts, rapid turnaround, and a 90-day warranty. Message +91 74997 61196 today.
Service area
Xigox provides alienware m16 laptop keyboard not working across Cuffe Parade (PIN 400005), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Cuffe Parade area and the neighbourhoods around it.
Localities we cover in Cuffe Parade: Navy Nagar, Colaba, Backbay Reclamation. Wherever you are in Cuffe Parade, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around World Trade Centre, Maker Tower, President Hotel and National Centre for Performing Arts (NCPA), and along Captain Prakash Pethe Marg. If you're near any of these landmarks, same-day pickup for alienware m16 laptop keyboard not working is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 laptop keyboard not working:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~11.4 km from Cuffe Parade. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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