MacBook
Pro M3 14-inch
- Issue
- Screen shows vertical lines, external display works fine.
- Solution
- Replaced LCD panel and display cable. Updated display drivers.
- Screen
- MacBook
- Display
Expert repair for your Alienware m16 in Borivali. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Alienware Touchpad Replacement — Basic fix | ₹1,499 | 90 Days |
| Alienware Touchpad Replacement — Standard fix | ₹1,999 | 90 Days |
| Alienware Touchpad Replacement — Advanced fix | ₹2,999 | 90 Days |
| Alienware Touchpad Replacement — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,214+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Borivali. Serving all addresses in the 400092 postal zone.
If we cannot resolve your Alienware Touchpad Replacement issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Touchpad Replacement jobs in Borivali are completed same-day. Urgent service available for critical cases.
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Borivali and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Touchpad Replacement.
Once approved, we perform Touchpad Replacement using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Borivali address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Pro M3 14-inch
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Comparison
What you get with Xigox in Borivali, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Borivali — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Borivali — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Borivali's leading independent specialist for Alienware m16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Parts for Alienware m16 models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400092 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Carter Road (Borivali), our service coverage extends across Borivali and all surrounding localities. In addition to Borivali, we also provide doorstep repairs and free pickup for lab work for customers in Borivali West, Borivali East, IC Colony and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Borivali. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Borivali & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Borivali
We repair all major brands — same service, same quality, same warranty
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Borivali
Same-day service available in all these nearby areas
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Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Touchpad Replacement · 90-day warranty
Serving Borivali and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When a component genuinely needs swapping rather than repairing, we first confirm the fault is hardware (not a driver or settings issue) by testing the touchpad in BIOS/firmware, where OS-level drivers play no role — then open the palm rest, disconnect the touchpad's ribbon cable, and fit a replacement unit matched to your exact chassis.
Typical time: 20–30 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. Single-key repairs in Borivali are a quick fix — far cheaper than a full deck replacement. Xigox carries common individual keys in stock in Borivali: if the damage is isolated, targeted key replacement avoids the cost of a full keyboard deck. For Alienware m16 Touchpad Replacement in Borivali specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m16 Touchpad Replacement.
How do you know you need this repair on your Alienware? Look for: frequent freezing, overheating, slow performance, grinding or clicking, rapid battery loss, or dead pixels. If you notice any of these in Borivali, act quickly — waiting often makes the problem worse. Our team can assess your Alienware quickly and advise on the best this repair.
Your personal data is our top priority during your job. Customers throughout Borivali trust us because we never access personal files. Throughout the job, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Following a professional repair in Borivali, you can expect significantly better performance: faster boot times, lower fan noise, full-day battery performance, or crisp, bright display — based on what was fixed. Xigox performs a benchmark at the end of every repair in Borivali to document the improvement.
Accidentally spilled liquid on your Alienware? Liquid damage ranks among the top causes for emergency repair in Borivali. The most important step: do not turn it on! Contact Xigox right away. Our repair bench is equipped with ultrasonic cleaners to extract moisture at the component level. Our success rate is among the highest in the industry. In Borivali, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished job — parts and labour both.
There are many repair shops in Borivali, however, Xigox stands out for the repair. We believe in 100% upfront pricing. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in Borivali.
Every issue performed by Xigox in Borivali comes with a documented 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
We know you can't stay disconnected in Borivali. We plan the repair for maximum convenience. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Borivali home or office, perform the repair using precision tools, and deliver it back to you.
Longevity matters for this issue. Because of this, our team strictly use OEM-grade parts for your Alienware. Instead of grey-market components, we use trusted supply chains. This is how we help your issue stay durable, supported by our standard 90-day warranty.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What Borivali customers value most: "Same-day fix with genuine parts and clear communication throughout." Join the growing community of happy Xigox customers in Borivali.
One of the most common complaints about repair shops in Borivali is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Give your Alienware the care it deserves in Borivali. Xigox: proven expertise, OEM-grade parts, fully transparent pricing, free pickup and delivery — all backed by a written 90-day warranty. Your neighbours already trust us: message us on +91 74997 61196 for reliable Alienware m16 Touchpad Replacement in Borivali.
Service area
Xigox provides alienware m16 touchpad replacement across Swami Vivekananda Road (PIN 400092), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Swami Vivekananda Road area and the neighbourhoods around it.
Localities we cover in Swami Vivekananda Road: Borivali West, Borivali East, IC Colony, Gorai, Vazira, Chamunda Circle, Mandapeshwar, Rajendra Nagar. Wherever you are in Swami Vivekananda Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Sanjay Gandhi National Park, Kanheri Caves and Borivali Station, and along SV Road, LT Road (LBS Road), Carter Road (Borivali), Western Express Highway, Swami Vivekananda Road and Kasturba Road. If you're near any of these landmarks, same-day pickup for alienware m16 touchpad replacement is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 touchpad replacement:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Borivali West
~0.2 km from Borivali. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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