Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m18 in BKC. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Software Data Recovery | ₹2,499 - ₹6,999 | N/A |
| Logical Drive Recovery | ₹2,499 - ₹6,999 | N/A |
| Physical Drive Recovery | ₹7,999 - ₹24,999 | N/A |
| Emergency Priority Recovery | ₹9,999 - ₹29,999 | N/A |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,141+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving BKC. Serving all addresses in the 400051 postal zone.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Alienware m18 Data Backup after repair — always.
Collection and return anywhere in BKC at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Data Backup work begins.
If we cannot resolve your Alienware Data Backup issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in BKC and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Data Backup.
Once approved, we perform Data Backup using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your BKC address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
HP
Pavilion Gaming
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Comparison
What you get with Xigox in BKC, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | BKC — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | BKC — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most BKC repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m18 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400051 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Western Express Highway, our service coverage extends across BKC and all surrounding localities. In addition to BKC, we also provide doorstep repairs and free pickup for lab work for customers in Bandra East, Kherwadi, Kurla West and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in BKC. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m18.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
BKC & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in BKC
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in BKC
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Data Backup · 90-day warranty
Serving BKC and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a backup job, our technicians set up an ongoing backup schedule when requested, rather than a one-time copy, so future changes are protected automatically without you needing to remember to repeat the process.
Typical time: 30–90 minutes depending on data volume
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Tired of middlemen? Work with the actual repair team — Xigox. Custom gaming PC builds in BKC require careful component compatibility work — not just assembling a parts list. Xigox BKC offers full build consultation and configuration: from component selection to BIOS tuning and load-test — fully verified at delivery. For Alienware m18 Data Backup in BKC specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m18 Data Backup.
You have options in BKC, but Xigox is the preferred choice for this issue. Our core values include complete transparency. Every issue starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional issue in BKC.
Your private information is fully protected during your repair. Residents across BKC rely on Xigox because we follow strict data privacy protocols. During the repair, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Need your Alienware fixed urgently? We provide rush this issue in BKC for urgent situations. Whether you have an important client meeting and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in BKC. Simply mention 'URGENT' when booking and we'll prioritise your issue immediately.
Reliability matters for the repair. That's why our technicians exclusively use original-specification parts for your Alienware. Rather than counterfeit components, we source from established suppliers. This helps your repair last, backed by our written 90-day warranty.
Getting your Alienware fixed in BKC is designed to be hassle-free. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your BKC address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this issue is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
Every repair completed by Xigox in BKC comes with a documented three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every repair, so the terms are clear.
Not sure what's wrong with your Alienware? Before you commit to any issue, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Expert repair shouldn't break the bank in BKC. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for the repair in BKC now.
We know your time is valuable in BKC. Xigox plans this issue for speed and efficiency. In 90% of cases, our technicians complete the issue on the same day. Our team offers free doorstep pickup from your BKC address, execute the repair at our workshop, and return it to you.
The biggest frustration about repair shops in BKC is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician sends a WhatsApp quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with the repair.
Make the smart choice for your Alienware in BKC. Xigox: real technical skill, genuine components, no hidden costs, doorstep service — all confirmed in writing. Your neighbours already trust us: call +91 74997 61196 for fast, affordable Alienware m18 Data Backup in BKC.
Service area
Xigox provides alienware m18 data backup across National Stock Exchange (PIN 400051), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire National Stock Exchange area and the neighbourhoods around it.
Localities we cover in National Stock Exchange: Bandra East, Kurla, Kalina. Wherever you are in National Stock Exchange, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Bandra Kurla Complex, MMRDA Grounds, Diamond Bourse, National Stock Exchange, American Consulate and Platina & Maker Maxity, and along Western Express Highway. If you're near any of these landmarks, same-day pickup for alienware m18 data backup is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 data backup:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~2.2 km from BKC. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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