Expert repair for your Alienware m18 in Poonam Sagar. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Device Inspection | ₹Free | N/A |
| Basic Condition Device | ₹500 - ₹5,000 | N/A |
| Good Condition Device | ₹3,000 - ₹15,000 | N/A |
| Excellent Condition Device | ₹8,000 - ₹35,000 | N/A |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Poonam Sagar. Serving all addresses in the 401107 postal zone.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Alienware m18 Laptop Exchange after repair — always.
Collection and return anywhere in Poonam Sagar at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Exchange work begins.
If we cannot resolve your Alienware Laptop Exchange issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Poonam Sagar and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Laptop Exchange.
Once approved, we perform Laptop Exchange using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Poonam Sagar address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Poonam Sagar, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Poonam Sagar — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Poonam Sagar — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Poonam Sagar's leading independent specialist for Alienware m18 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware m18 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 401107 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kanakia, our service coverage extends across Poonam Sagar and all surrounding localities. In addition to Poonam Sagar, we also provide doorstep repairs and free pickup for lab work for customers in Beverly Park, Pleasant Park, Naya Nagar and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Poonam Sagar. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m18 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Poonam Sagar & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Poonam Sagar
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Poonam Sagar
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Exchange · 90-day warranty
Serving Poonam Sagar and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a repair job on this component, our technicians start with a full diagnostic to confirm the exact cause rather than assuming it from the symptom alone, explain what they find and the options before any work begins, and only proceed once you've approved a clear, upfront quote.
Typical time: 30–60 minutes for most cases
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. A gaming PC that won't boot, frame drops, or overheating during gameplay in Poonam Sagar — these require a technician who knows gaming hardware. Xigox's gaming repair team identifies whether it's a GPU issue, VRM failure, or thermal problem — fixing only what's broken. That's the standard Xigox holds for Alienware m18 Laptop Exchange in Poonam Sagar — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Alienware m18 Laptop Exchange is complete.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house BGA rework station means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Poonam Sagar residents come to Xigox specifically for this.
Premium job doesn't have to be expensive in Poonam Sagar. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Alienware, without the massive markup. Request a price estimate for this job in Poonam Sagar today.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Poonam Sagar, it must pass a comprehensive 20-point quality check. Our team ensures that the repair was 100% successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Poonam Sagar.
Businesses across Poonam Sagar trust our job to keep operations running. We offer bulk repair contracts, guaranteed 4-hour response times, and a single point of contact. From a small team or an entire floor, Xigox manages this job for your Poonam Sagar workspace with GST invoices and complete service reports.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: no surprise charges, same-day completion, and OEM-grade replacements. What Poonam Sagar customers value most: "Same-day fix with genuine parts and clear communication throughout." Join the growing community of happy Xigox customers in Poonam Sagar.
Can't wait 48 hours? We provide emergency this job in Poonam Sagar for time-sensitive situations. Whether you have a presentation tomorrow and your Alienware just stopped working, our priority service guarantees completion within 4–6 hours. Priority repairs are available 7 days a week in Poonam Sagar. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
Uncertain about the issue with your Alienware? Prior to starting any repair, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our local experts will show you the broken part in plain English so you can make an informed decision.
Your personal data is our top priority during your job. Customers throughout Poonam Sagar trust us because we never access personal files. Throughout the job, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
The biggest frustration about repair shops in Poonam Sagar is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician provides a clear cost estimate that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you approve the repair.
During your job in Poonam Sagar, it's the perfect time to consider an upgrade. A large number of clients choose to add more RAM while the Alienware is being repaired. Bundling these services saves you money on labour and extends its life by years. Inquire today about performance upgrades when you book your job.
Time is money in Poonam Sagar. That's why Xigox built a hassle-free repair experience you can rely on. No surprise charges — just genuine Alienware m18 Laptop Exchange at a fair price. WhatsApp +91 74997 61196 to book your free Poonam Sagar pickup.
Service area
Xigox provides alienware m18 laptop exchange across Poonam Sagar (PIN 401107), in the Thane district of Mumbai. Our doorstep pickup and on-site service cover the entire Poonam Sagar area and the neighbourhoods around it.
Localities we cover in Poonam Sagar: Mira Road East, Kanakia. Wherever you are in Poonam Sagar, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Poonam Sagar Complex, Mira Road East Station and Maxus Mall. If you're near any of these landmarks, same-day pickup for alienware m18 laptop exchange is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 laptop exchange:
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Mira Road East
~1.5 km from Poonam Sagar. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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Acer
Apple
ASUS
Dell
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MSI
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