Expert repair for your Alienware m18 in Pasthal. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,190+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Pasthal. Serving all addresses in the 401501 postal zone.
Free WhatsApp support for any questions about your Alienware m18 Remote Support after repair — always.
Collection and return anywhere in Pasthal at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Remote Support work begins.
If we cannot resolve your Alienware Remote Support issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Pasthal and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Remote Support.
Once approved, we perform Remote Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Pasthal address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Dell
XPS 13 9340
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Comparison
What you get with Xigox in Pasthal, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Pasthal — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Pasthal — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Pasthal's leading independent specialist for Alienware m18 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 401501 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Pasthal Road, our service coverage extends across Pasthal and all surrounding localities. In addition to Pasthal, we also provide doorstep repairs and free pickup for lab work for customers in Boisar, Sarni, Chillar and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Pasthal. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
We back Alienware work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Alienware m18 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Pasthal & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Pasthal
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Pasthal
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Support · 90-day warranty
Serving Pasthal and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians take remote control of your laptop with your consent, resolve the specific software/configuration issue, and stay on the session until you confirm it's actually fixed — not just until a step was completed.
Typical time: 20–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in Pasthal — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. For Alienware m18 Remote Support in Pasthal specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m18 Remote Support.
Curious how quickly Xigox can complete issue in Pasthal? Here's our typical timeline: Step 1 — message us and our pickup technician arrives at your Pasthal address within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this issue is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to you fully tested.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Pasthal, it must pass a rigorous full-system quality check. Our team ensures that the repair was successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Pasthal.
One of the most common complaints about repair shops in Pasthal is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Your repair doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Pasthal customers choose Xigox again and again.
You have options in Pasthal, but Xigox is the preferred choice for this issue. Our core values include total honesty. Every issue starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional issue in Pasthal.
While your Alienware is opened for the repair in Pasthal, why not take the opportunity to boost its performance. Many of our customers request thermal repasting during the same visit. This proactive approach reduces future repair costs and can make an old laptop feel brand new. Ask our technician about optimization packages when you book your repair.
We know your time is valuable in Pasthal. Xigox plans this issue for rapid turnaround. In 90% of cases, our technicians complete the issue on the same day. Our team offers free doorstep pickup from your Pasthal address, execute the repair at our workshop, and return it to you.
High-quality repair shouldn't break the bank in Pasthal. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for the repair in Pasthal now.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site chip-level facility means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Pasthal come to Xigox specifically for this.
Each repair completed by Xigox in Pasthal comes with a comprehensive three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every repair, so the terms are clear.
Countless returning customers across Mumbai, Thane and Palghar confirm our expertise. We're the trusted choice for Alienware m18 Remote Support in Pasthal. Every repair comes with a written warranty, genuine parts, and full honesty. Request your quote — WhatsApp us today.
Service area
Xigox provides alienware m18 remote support across Pasthal (PIN 401501), in the Palghar district of Boisar. Our doorstep pickup and on-site service cover the entire Pasthal area and the neighbourhoods around it.
Localities we cover in Pasthal: Boisar, Palghar. Wherever you are in Pasthal, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Pasthal Village Temple, Tarapur Industrial Area and Boisar Station Area, and along Pasthal Road, NH-48 (Mumbai-Ahmedabad Highway) and Boisar Road. If you're near any of these landmarks, same-day pickup for alienware m18 remote support is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 remote support:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Our head office: Virar West
~39.4 km from Pasthal. With free doorstep pickup you don't need to travel — this is where the repair is done.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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Acer
Apple
ASUS
Dell
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HP
Lenovo
MSI
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