Expert repair for your Alienware m18 in Trombay. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,292+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Trombay. Conveniently located near Trombay Road.
Free WhatsApp support for any questions about your Alienware m18 Remote Support after repair — always.
Collection and return anywhere in Trombay at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Remote Support work begins.
If we cannot resolve your Alienware Remote Support issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Trombay and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Remote Support.
Once approved, we perform Remote Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Trombay address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
MacBook
Pro M3 14-inch
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Comparison
What you get with Xigox in Trombay, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Trombay — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Trombay — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Alienware m18 repair in Trombay that is not a brand service centre, this is it. Xigox has run an independent Alienware bench since 2011, and our technicians work on Alienware boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400074 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Trombay Road, our service coverage extends across Trombay and all surrounding localities. In addition to Trombay, we also provide doorstep repairs and free pickup for lab work for customers in Shivaji Nagar Govandi, Mankhurd, Govandi East and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Trombay. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m18.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Trombay & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Trombay
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Trombay
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Support · 90-day warranty
Serving Trombay and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians take remote control of your laptop with your consent, resolve the specific software/configuration issue, and stay on the session until you confirm it's actually fixed — not just until a step was completed.
Typical time: 20–45 minutes
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. VRAM overheating, shader cache corruption, and driver-level GPU faults require a very different diagnostic approach. Xigox's gaming specialists use GPU-Z, FurMark, and OCCT to differentiate thermal throttling from silicon failure — avoiding expensive hardware swaps through accurate diagnosis. That's the standard Xigox holds for Alienware m18 Remote Support in Trombay — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Alienware m18 Remote Support is complete.
Getting your Alienware fixed in Trombay is designed to be simple. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Trombay address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, the repair is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
We know you can't stay disconnected in Trombay. We plan this issue for rapid turnaround. For most issues, our technicians finish the issue within hours. We arrange secure collection from your Trombay home or office, perform the issue using precision tools, and deliver it back to you.
Not sure what's wrong with your Alienware? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Wondering how fast Xigox can complete issue in Trombay? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this issue is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to your Trombay address with a quality report.
One of the most common complaints about repair shops in Trombay is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician provides a clear cost estimate covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Quality matters for this issue. That's why our technicians exclusively use genuine parts for your Alienware. Rather than unbranded components, we source from established suppliers. This helps your issue last, backed by our written 90-day warranty.
Businesses across Trombay trust our repair to maintain productivity. We offer AMC agreements, a priority response queue, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Trombay workspace with GST invoices and complete service reports.
Your issue doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Trombay customers choose Xigox again and again.
Your personal data is our top priority during your repair. Customers throughout Trombay trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Is your deadline today? Xigox offers priority this issue in Trombay for critical situations. From an exam deadline and your Alienware just crashed, our emergency service moves your Alienware to the front of the line, so most repairs can be finished the same business day. Emergency this issue can be arranged including weekends in Trombay. Just say 'priority' when calling and our team will fast-track your issue immediately.
Genuine parts and a clear bill in Trombay. Xigox combines experienced engineers, OEM-grade spares, upfront pricing, and a real warranty on every Alienware m18 Remote Support. Join the thousands in Trombay who trust us — call or WhatsApp +91 74997 61196 for same-day service in Trombay.
Service area
Xigox provides alienware m18 remote support across Trombay (PIN 400074), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Trombay area and the neighbourhoods around it.
Localities we cover in Trombay: Chembur, Mankhurd, Deonar. Wherever you are in Trombay, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around BARC and Tata Power, and along Trombay Road. If you're near any of these landmarks, same-day pickup for alienware m18 remote support is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 remote support:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~8.1 km from Trombay. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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