Expert repair for your Alienware m18 in Parel. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Keyboard Replacement | ₹999 - ₹3,499 | 90 Days |
| Battery Replacement | ₹1,499 - ₹4,999 | 90 Days |
| Motherboard Repair | ₹3,999 - ₹11,999 | 90 Days |
| Screen Replacement | ₹6,999 - ₹13,999 | 90 Days |
| Screen Replacement — iMac | ₹14,999 - ₹39,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,106+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Parel. Covering the entire Mumbai City district with same-day service.
Most Alienware Laptop Repair jobs in Parel are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Alienware m18 Laptop Repair after repair — always.
Collection and return anywhere in Parel at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Repair work begins.
If we cannot resolve your Alienware Laptop Repair issue, you pay nothing beyond the inspection fee.
Who repairs your device
Your Alienware m18 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m18 issue in Parel and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m18 and provides a transparent written quote for Laptop Repair.
Once approved, we perform Laptop Repair using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m18 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m18 back to your Parel address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
Dell
XPS 13 9340
MacBook
Pro M3 14-inch
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Parel, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Parel — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Parel — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Parel repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m18 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m18 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400012 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Elphinstone Road, our service coverage extends across Parel and all surrounding localities. In addition to Parel, we also provide doorstep repairs and free pickup for lab work for customers in Lalbaug, Currey Road, Lower Parel and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Parel. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m18.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Parel & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m18
We repair all Alienware models in Parel
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m18 repairs in Parel
Same-day service available in all these nearby areas
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Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Repair · 90-day warranty
Serving Parel and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians start with a full diagnostic to confirm the exact cause rather than assuming it from the symptom alone, explain what they find and the options before any work begins, and only proceed once you've approved a clear, upfront quote.
Typical time: 30–60 minutes for most cases
The model
The Alienware m18 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Tired of middlemen? Work with the actual repair team — Xigox. Custom gaming PC builds in Parel require careful component compatibility work — not just assembling a parts list. Xigox Parel offers full build consultation and configuration: from component selection to BIOS tuning and load-test — fully verified at delivery. For Alienware m18 Laptop Repair in Parel specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m18 Laptop Repair.
Traveling across town in Parel takes hours. That's why Xigox has built a straightforward pickup and delivery network for this issue. Just drop your pin, and our technician will pick up the Alienware from your home or office. After the issue is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
We know you can't stay disconnected in Parel. We plan the repair for rapid turnaround. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Parel home or office, perform the repair using precision tools, and deliver it back to you.
Every issue performed by Xigox in Parel comes with a documented 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Parel, it must pass a strict multi-point quality check. Our team ensures that the repair was 100% successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Parel.
Not sure what's wrong with your Alienware? Before you commit to any issue, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house BGA rework station means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Parel residents seek us out for chip-level repair.
Getting your Alienware fixed in Parel is designed to be simple. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Parel address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this issue is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
Expert repair shouldn't break the bank in Parel. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for the repair in Parel now.
Your personal data is our top priority during your issue. Customers throughout Parel trust us because we never access personal files. Throughout the issue, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
The biggest frustration about repair shops in Parel is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician sends a WhatsApp quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with the repair.
Time is money in Parel. This is why we offer a fast, transparent, doorstep Alienware m18 Laptop Repair that just works. No travelling across Parel — only honest, warranty-backed repairs. Call +91 74997 61196 to book your free Parel pickup.
Service area
Xigox provides alienware m18 laptop repair across Parel (PIN 400012), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Parel area and the neighbourhoods around it.
Localities we cover in Parel: Lalbaug, Elphinstone Road, Currey Road, Hindmata, Parel Village. Wherever you are in Parel, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Tata Memorial Hospital, KEM Hospital, Marathon Futurex and Peninsula Techno Park, and along Dr. Ambedkar Road and Senapati Bapat Marg. If you're near any of these landmarks, same-day pickup for alienware m18 laptop repair is almost always available.
We also serve these nearby areas — tap your locality for local alienware m18 laptop repair:
4.9 from 106 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~2.4 km from Parel. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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Before you go
Book a free pickup online, send your model and the problem on WhatsApp for a price, or talk to a technician.
9,727+ customer reviews · 4.9★ average
ASUS
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