Expert repair for your Alienware x16 in Prabhadevi. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop & Computer External Keyboard Setup — Basic fix | ₹450 | 90 Days |
| Laptop & Computer External Keyboard Setup — Standard fix | ₹699 | 90 Days |
| Laptop & Computer External Keyboard Setup — Advanced fix | ₹999 | 90 Days |
| Laptop & Computer External Keyboard Setup — Complex case | ₹1,499 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,305+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Prabhadevi. Serving all addresses in the 400025 postal zone.
Collection and return anywhere in Prabhadevi at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware External Keyboard Setup work begins.
If we cannot resolve your Alienware External Keyboard Setup issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Prabhadevi and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for External Keyboard Setup.
Once approved, we perform External Keyboard Setup using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Prabhadevi address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
MacBook
Pro M3 14-inch
Dell
XPS 13 9340
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Prabhadevi, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Prabhadevi — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Prabhadevi — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Prabhadevi's leading independent specialist for Alienware x16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware x16 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400025 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Ganesh Nagar, our service coverage extends across Prabhadevi and all surrounding localities. In addition to Prabhadevi, we also provide doorstep repairs and free pickup for lab work for customers in Worli, Dadar West, Matunga and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Prabhadevi. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware x16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Prabhadevi & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Prabhadevi
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Prabhadevi
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day External Keyboard Setup · 90-day warranty
Serving Prabhadevi and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When setting this up from scratch, we isolate whether the fault is the keyboard itself or the embedded controller on the motherboard first using a diagnostic key-matrix test, then replace only the keyboard assembly once that's confirmed, reusing your existing keycaps' layout so the replacement matches exactly.
Typical time: 30–45 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Avoid the directory hustle. Choose a direct service centre with Xigox. A broken hinge, stiff lid connector, or trackpad registering phantom clicks on your Alienware needs careful disassembly to fix correctly. Xigox engineers have the right tools for every Alienware model, ensure no secondary damage, and validate every key and trackpad gesture before delivery. For Alienware x16 External Keyboard Setup in Prabhadevi specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware x16 External Keyboard Setup.
Curious how quickly Xigox can complete repair in Prabhadevi? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — the repair is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to your Prabhadevi address fully tested.
All this issue completed by Xigox in Prabhadevi comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every issue, so the terms are clear.
Your personal data is our top priority during your repair. Customers throughout Prabhadevi trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
The biggest frustration about repair shops in Prabhadevi is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician shares a written quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this issue.
Is your deadline today? We provide priority the repair in Prabhadevi for critical situations. Whether you have an exam deadline and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in Prabhadevi. Simply mention 'URGENT' when booking and we'll prioritise your repair immediately.
Uncertain about the issue with your Alienware? Prior to starting any issue, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our local experts will show you the broken part in plain English so you can make an informed decision.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: honest pricing, fast turnaround, and genuine parts. What Prabhadevi customers value most: "Same-day fix with genuine parts and clear communication throughout." Become part of the growing community of satisfied Xigox customers in Prabhadevi.
Fixing the immediate problem is only half the job at Xigox. Prior to delivery in Prabhadevi, it must pass a strict multi-point quality check. Our team ensures that the issue was successful, checking port functionality. This level of testing is the reason for our 4.9★ rating across Prabhadevi.
Longevity matters for the repair. Because of this, our team strictly use OEM-grade parts for your Alienware. Instead of grey-market components, we use trusted supply chains. This is how we help your repair stay durable, supported by our standard 90-day warranty.
Your issue doesn't end when the Alienware is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Prabhadevi customers choose Xigox again and again.
Every minute your Alienware is down matters. This is why we offer a fast, transparent, doorstep Alienware x16 External Keyboard Setup that just works. No travelling across Prabhadevi — only honest, warranty-backed repairs. Call +91 74997 61196 to arrange same-day Alienware x16 External Keyboard Setup.
Service area
Xigox provides alienware x16 external keyboard setup across Prabhadevi (PIN 400025), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Prabhadevi area and the neighbourhoods around it.
Localities we cover in Prabhadevi: Prabhadevi Junction, Ganesh Nagar, Worli, Lower Parel. Wherever you are in Prabhadevi, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Siddhivinayak Temple and Cadbury Junction, and along Sayani Road and SK Bole Road. If you're near any of these landmarks, same-day pickup for alienware x16 external keyboard setup is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 external keyboard setup:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~0.8 km from Prabhadevi. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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