Expert repair for your Alienware x16 in BKC. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Laptop Mouse Touchpad Issue — Basic fix | ₹1,499 | 90 Days |
| Laptop Mouse Touchpad Issue — Standard fix | ₹1,999 | 90 Days |
| Laptop Mouse Touchpad Issue — Advanced fix | ₹2,999 | 90 Days |
| Laptop Mouse Touchpad Issue — Complex case | ₹3,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,266+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving BKC. Serving all addresses in the 400051 postal zone.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Mouse Touchpad Issue work begins.
If we cannot resolve your Alienware Laptop Mouse Touchpad Issue issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in BKC and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for Laptop Mouse Touchpad Issue.
Once approved, we perform Laptop Mouse Touchpad Issue using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your BKC address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
HP
Pavilion Gaming
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Comparison
What you get with Xigox in BKC, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | BKC — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | BKC — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is BKC's leading independent specialist for Alienware x16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Parts for Alienware x16 models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400051 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kurla, our service coverage extends across BKC and all surrounding localities. In addition to BKC, we also provide doorstep repairs and free pickup for lab work for customers in Bandra East, Kherwadi, Kurla West and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in BKC. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Your Alienware x16 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
BKC & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in BKC
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in BKC
Same-day service available in all these nearby areas
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Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Laptop Mouse Touchpad Issue · 90-day warranty
Serving BKC and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For this specific fault, our technicians check the touchpad's cable seating and connector first, since a half-seated ribbon cable is a very common cause of intermittent touchpad faults, before deciding a full module replacement is actually needed.
Typical time: 20–30 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Skip the directories. Book direct for transparent pricing with Xigox. A single dead key or a full keyboard failure on your Alienware stops you working. Xigox offers same-day Alienware x16 Laptop Mouse Touchpad Issue in BKC: individual key replacement, full keyboard deck swap, or trackpad repair. We source OEM-matched keyboard decks — same key travel, same backlight zones, same layout.
There are many repair shops in BKC, however, Xigox stands out for this repair. We believe in complete transparency. Each repair begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert repair in BKC.
Traveling across town in BKC is stressful. That's why Xigox has built a straightforward pickup and delivery network for this job. Just drop your pin, and our technician will pick up the Alienware from your home or office. After the job is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Customers from BKC with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this repair in BKC, your device is repaired at our Virar West workshop and returned tested.
When should you consider it's time for this job on your Alienware? Watch for: frequent freezing, excessive heat, lagging response, strange noises, battery draining fast, or dead pixels. Experiencing even one of these in BKC, don't ignore them — delaying often increases repair costs. Xigox technicians can diagnose your Alienware within the hour and advise on the right this job.
We know you can't stay disconnected in BKC. We plan this repair for rapid turnaround. For most issues, our technicians finish the repair within hours. We arrange secure collection from your BKC home or office, execute the repair using precision tools, and deliver it back to you.
Your personal data is our top priority during your job. Customers throughout BKC trust us because we never access personal files. Throughout the job, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Accidentally spilled liquid on your Alienware? Liquid damage is one of the most common reasons for emergency repair in BKC. The golden rule: do not turn it on! Call Xigox immediately. Our workshop uses ultrasonic cleaners to extract moisture at the component level. Our recovery rate is exceptional in the industry. In BKC, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished job — parts and labour both.
One of the most common complaints about repair shops in BKC is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician provides a clear cost estimate covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What BKC customers value most: "Same-day fix with genuine parts and clear communication throughout." Join the growing community of happy Xigox customers in BKC.
Not all shops in BKC has the skills for complex this issue. Our technicians work on Alienware hardware every day dealing with Alienware hardware. From basic part swaps to complex micro-soldering, we handle it all right here for BKC clients.
Thousands of satisfied customers across Mumbai, Thane and Palghar can't be wrong. Xigox is your go-to partner for Alienware x16 Laptop Mouse Touchpad Issue in BKC. Each service comes with a 90-day warranty, OEM-grade parts, and complete transparency. Get your quote — call +91 74997 61196.
Service area
Xigox provides alienware x16 laptop mouse touchpad issue across BKC (PIN 400051), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire BKC area and the neighbourhoods around it.
Localities we cover in BKC: Bandra East, Kurla, Kalina. Wherever you are in BKC, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Bandra Kurla Complex, MMRDA Grounds, Diamond Bourse, National Stock Exchange, American Consulate and Platina & Maker Maxity, and along Western Express Highway. If you're near any of these landmarks, same-day pickup for alienware x16 laptop mouse touchpad issue is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 laptop mouse touchpad issue:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~0.8 km from BKC. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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