Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware x16 in Asalpha. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,168+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Asalpha. Covering the entire Mumbai Suburban district with same-day service.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Alienware x16 Remote Tech Support after repair — always.
Collection and return anywhere in Asalpha at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Remote Tech Support work begins.
If we cannot resolve your Alienware Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Who repairs your device
Your Alienware x16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware x16 issue in Asalpha and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware x16 and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware x16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware x16 back to your Asalpha address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
MacBook
Pro M3 14-inch
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Comparison
What you get with Xigox in Asalpha, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Asalpha — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Asalpha — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Asalpha's leading independent specialist for Alienware x16 repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
We stock genuine Alienware parts and OEM-compatible components for every common Alienware x16 fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400070 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Asalpha Village, our service coverage extends across Asalpha and all surrounding localities. In addition to Asalpha, we also provide doorstep repairs and free pickup for lab work for customers in Ghatkopar East, Ghatkopar, Ghatkopar West and other nearby areas.
How your Alienware x16 gets serviced depends on the fault. Part swaps happen on-site anywhere in Asalpha; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Alienware x16 leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Asalpha & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware x16
We repair all Alienware models in Asalpha
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware x16 repairs in Asalpha
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Asalpha and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Alienware x16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. A gaming PC that won't boot, frame drops, or overheating during gameplay in Asalpha — these require a technician who knows gaming hardware. Xigox's gaming repair team identifies whether it's a GPU issue, VRM failure, or thermal problem — fixing only what's broken. When it's Alienware x16 Remote Tech Support you need in Asalpha, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware x16 Remote Tech Support — parts and labour both.
Is your deadline today? Xigox offers priority this job in Asalpha for critical situations. From an exam deadline and your Alienware just crashed, our emergency service moves your Alienware to the front of the line, so most repairs can be finished the same business day. Emergency this job can be arranged including weekends in Asalpha. Just say 'priority' when calling and our team will fast-track your job immediately.
Businesses across Asalpha trust our repair to minimise downtime. We offer annual maintenance plans, priority turnaround, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Asalpha workspace with GST invoices and complete service reports.
Quality matters for this job. That's why our technicians exclusively use genuine parts for your Alienware. Rather than unbranded components, we source from established suppliers. This helps your job last, backed by our written 90-day warranty.
No matter the Alienware you own, Xigox handles this repair. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Not everyone in Asalpha can handle complex this job. Xigox's engineers undergo rigorous training specifically for Alienware hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Asalpha clients.
Arranging this repair in Asalpha is designed to be straightforward. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Asalpha address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, this repair is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
All this job completed by Xigox in Asalpha comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every job, so the terms are clear.
Traveling across town in Asalpha is stressful. That's why Xigox has built a straightforward pickup and delivery network for this repair. Just drop your pin, and our technician will pick up the Alienware from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
High-quality job shouldn't break the bank in Asalpha. Because we repair at the component level, we typically save customers 30% to 50% versus authorized brand service centres. You receive identical stellar quality for your Alienware, but at a much fairer price. Get your free quote for this job in Asalpha now.
We know your time is valuable in Asalpha. Xigox plans this repair for maximum convenience. In 90% of cases, our technicians complete the repair on the same day. Our team offers free doorstep pickup from your Asalpha address, perform the repair at our workshop, and return it to you.
Every minute your Alienware is down matters. That's why Xigox built a hassle-free repair experience you can rely on. No surprise charges — just genuine Alienware x16 Remote Tech Support at a fair price. WhatsApp +91 74997 61196 to arrange same-day Alienware x16 Remote Tech Support.
Service area
Xigox provides alienware x16 remote tech support across Asalpha (PIN 400070), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Asalpha area and the neighbourhoods around it.
Localities we cover in Asalpha: Ghatkopar, Sakinaka, Asalpha Village. Wherever you are in Asalpha, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Ghatkopar Metro, and along LBS Road and Asalpha Road. If you're near any of these landmarks, same-day pickup for alienware x16 remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local alienware x16 remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Vikhroli West
~3.7 km from Asalpha. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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