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Laptop Stuck on Logo or Boot Loop? How to Fix ItExpert Guide by Xigox Technicians

Laptop stuck on the manufacturer logo or restarting in a loop? Learn the causes and recovery steps before you lose data.

Jul 02, 2026 1 min read 165 words 0 views
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Xigox Tech Team

Verified Technician

A laptop stuck on the logo or endlessly restarting usually has a software/boot problem — but your data is normally still safe.

Recovery Steps
  • Hard reset — remove the charger (and battery if removable), hold power 30 seconds, then power on.
  • Boot to recovery — repeatedly interrupt boot to trigger Windows Automatic Repair, then run Startup Repair.
  • Check the boot device in BIOS — if the SSD/HDD is not detected, the drive may have failed.
  • Disconnect USB devices — a bad drive or a stuck boot device can cause loops.
When It Is the Drive

If the storage drive is not detected, it may be failing — a technician can recover your data and replace the drive. Do this before repeatedly forcing restarts.

Need a Professional Fix?

If the problem is hardware-level, Xigox offers a free diagnostic and a fixed quote before any work — genuine parts, 90-day warranty and free doorstep pickup across Mumbai, Thane & Palghar.

  • 📞 Call: +91 74997 61196 (9 AM – 9 PM, all 7 days)
  • 💬 WhatsApp: Send your device model + issue for an instant estimate

Need This Fixed? We Can Help.

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Tags: troubleshooting how-to repair guide
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Written by Xigox Tech Team

Certified Repair Technician at Xigox

Our team of certified technicians shares practical, tested advice for laptop, mobile & computer repair and maintenance. Every article is reviewed for accuracy.

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"Horizontal coloured lines appeared across my MSI Modern AM242 AIO display making work impossible. Xigox Goregaon diagnosed a failing T-CON board and replaced it. Sharp, line-free display restored perfectly. Quick turnaround on part sourcing."

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Mar 2025 • Ghatkopar
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Mar 2025 • Dadar
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Anuja Gokhale
Mar 2025 • Colaba
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Pushkar Shinde
Mar 2025 • Chembur
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"Two USB ports on my MSI PRO AP242 AIO stopped working completely. Xigox Borivali traced the issue to a blown fuse on the I/O board and replaced it. All ports working perfectly now. Board-level diagnostics at their best."

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Mar 2025 • Borivali
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FAQs

Frequently Asked Questions

6 questions answered Verified & updated
Yes — every repair at Xigox carries a 90-day warranty on the repaired component and all parts used. If the same problem returns within 90 days, we rectify it at no additional cost. Warranty is valid across Mumbai MMR.
Absolutely. Xigox provides completely free doorstep device pickup and delivery across Mumbai, Thane, Vasai-Virar, and Palghar. A technician comes to you, collects your device, repairs it, and delivers it back — no travel required.
Xigox serves 50+ locations across Mumbai MMR including Andheri, Bandra, Borivali, Kandivali, Thane, Kalyan, Dombivli, Vasai, Virar, Nalasopara, Mira Road, and more. Check our Locations page for the full list.
Xigox accepts all major payment options: UPI (Google Pay, PhonePe, Paytm), debit/credit cards, net banking, and cash. Payment is collected only after the repair is complete and you are satisfied — we never charge upfront without your agreement.
Our technicians are certified professionals with 3–15 years of hands-on experience in laptop, mobile, and computer repair. They undergo regular training on new device models and repair techniques, ensuring consistent, high-quality results for every customer.
Yes! Xigox repairs devices from all major brands — Apple, Samsung, Dell, HP, Lenovo, Asus, Acer, OnePlus, Xiaomi, Realme, Vivo, Oppo, Toshiba, Sony, and 30+ more. No brand or model is too complex for our experienced team.

Still have questions?

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