Expert repair for your Custom Office PC in Dockyard Road. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,141+ successful repairs and a 4.9-star rating, Xigox is an independent Custom repair specialist serving Dockyard Road. Covering the entire Mumbai City district with same-day service.
If we cannot resolve your Custom Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Custom hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Custom hardware regularly. Every repair is tested before return.
We use genuine Custom parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Custom Remote Tech Support jobs in Dockyard Road are completed same-day. Urgent service available for critical cases.
Who repairs your device
Your Custom Office PC is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Custom Office PC issue in Dockyard Road and schedule a free doorstep pickup.
Our experienced technician inspects your Custom Office PC and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Custom Office PC passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Custom Office PC back to your Dockyard Road address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
HP
ProDesk 400 G7
Technician's note
Capacitor failure likely caused by prolonged voltage fluctuation. Recommended UPS installation.
Mac
Mini M2
Technician's note
M2 Mac Mini SSD upgrade requires specific NVMe controller compatibility. Used validated module.
Custom
Build (AMD Ryzen 7)
Technician's note
Old PSU only had one 8-pin PCIe connector. New 750W provides clean, stable power for the RTX 4070.
Dell
OptiPlex 7010
Technician's note
PSU exceeded 5-year lifespan. Recommended surge protector for office fleet.
Gaming
PC RTX 4080
HP
EliteDesk 800 G9
Technician's note
Accounting firm with heavy Tally usage. 32GB is optimal for their workflow.
Comparison
What you get with Xigox in Dockyard Road, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Dockyard Road — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Dockyard Road — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Desktop was freezing randomly. Xigox diagnosed a failing HDD, replaced with SSD. Boot time went from 3 minutes to 15 seconds. Outstanding upgrade!”
HP ProDesk 600 G6
“Graphics card died on our office desktop. Xigox sourced a compatible GPU and installed it same day. CAD software running smoothly again. Great service!”
Dell OptiPlex 7080
“RAM upgrade from 8GB to 32GB plus NVMe SSD. Xigox handled everything — cable management, BIOS update, Windows reinstall. PC is blazing fast now!”
Custom Gaming PC
“iMac screen had a crack — thought it was a write-off. Xigox repaired it for half the Apple Store price. Looks and works perfectly. Saved so much money!”
Apple iMac 2021
“PSU blew out with a bang. Xigox replaced the power supply unit within 3 hours. All data intact, no OS reinstall needed. Professional and fast!”
Lenovo ThinkCentre M90n
“Blue screen errors every hour. Xigox ran diagnostics — faulty RAM stick. Replaced under warranty, reinstalled Windows 11. No crashes in 2 months!”
Assembled Desktop i7
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Dockyard Road's leading independent specialist for Custom Office PC repair. Our engineers are not generalists — they undergo dedicated training on Custom hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Custom product lines, earning a 4.9-star average customer rating.
Parts for Custom Office PC models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400010 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Mazgaon Dock, our service coverage extends across Dockyard Road and all surrounding localities. In addition to Dockyard Road, we also provide doorstep repairs and free pickup for lab work for customers in Wadi Bunder, Chinch Bunder, Mazgaon and other nearby areas.
How your Custom Office PC gets serviced depends on the fault. Part swaps happen on-site anywhere in Dockyard Road; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Custom Office PC leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Dockyard Road & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Custom Office PC
We repair all Custom models in Dockyard Road
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Custom Office PC repairs in Dockyard Road
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Dockyard Road and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
A Custom Office PC is a desktop built from individually selected components for everyday office/productivity use rather than gaming or heavy workloads.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. Desktop PCs have different failure modes from laptop repair: larger PSUs with more failure-prone capacitors, discrete GPU mounting, and tower cooling. Our engineers apply proper desktop diagnostic protocols to identify the exact component at fault — not a full board swap.
Your private information is fully protected during your job. Residents across Dockyard Road rely on Xigox because we follow strict data privacy protocols. During the job, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site micro-soldering lab means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Dockyard Road seek us out for chip-level repair.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What Dockyard Road customers value most: "Excellent this job, done same day with genuine parts." Join the growing community of happy Xigox customers in Dockyard Road.
One of the most common complaints about repair shops in Dockyard Road is hidden charges after the job is done. Xigox operates differently. Before any work begins, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you proceed with this repair.
We know you can't stay disconnected in Dockyard Road. We plan this job for rapid turnaround. For most issues, our technicians finish the job within hours. We arrange secure collection from your Dockyard Road home or office, perform the job using precision tools, and deliver it back to you.
Businesses across Dockyard Road trust our repair to keep operations running. We offer bulk repair contracts, same-day priority service, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Dockyard Road workspace with GST invoices and complete service reports.
Getting your Custom fixed in Dockyard Road is incredibly simple. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Dockyard Road doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this job is executed with genuine parts — and your Custom is returned to you. Most repairs done same day.
Each repair performed by Xigox in Dockyard Road comes with a comprehensive 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt with every repair, so you know exactly what is covered.
Wondering how fast Xigox can complete job in Dockyard Road? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this job is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — we return it to your Dockyard Road address with a quality report.
Premium repair doesn't have to be expensive in Dockyard Road. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Custom, without the massive markup. Request a price estimate for this repair in Dockyard Road today.
Give your Custom the care it deserves in Dockyard Road. Xigox: proven expertise, OEM-grade parts, fully transparent pricing, free pickup and delivery — all backed by a written 90-day warranty. Thousands of Dockyard Road customers already have: message us on +91 74997 61196 for reliable Custom Office PC Remote Tech Support in Dockyard Road.
Service area
Xigox provides custom office pc remote tech support across Dockyard Road (PIN 400010), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire Dockyard Road area and the neighbourhoods around it.
Localities we cover in Dockyard Road: Mazgaon, Reay Road, Ballard Estate, Carnac Bunder. Wherever you are in Dockyard Road, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Mazgaon Dock, and along P D'Mello Road. If you're near any of these landmarks, same-day pickup for custom office pc remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local custom office pc remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~6.6 km from Dockyard Road. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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