Your Custom laptop or computer contains sensitive personal and professional data — photos, contacts, messages, banking apps, documents, passwords, and more. At Xigox, we follow a strict data privacy protocol during every Custom repair.
Our technicians work exclusively on the hardware and system-level software required for the repair. They never open personal files, apps, galleries, or documents.
For Custom repairs that require a factory reset or OS reinstallation (disclosed upfront during diagnosis), we assist with data backup before proceeding.
If you specifically need Custom data recovery — from a crashed hard drive, corrupted storage, or water-damaged laptop or computer — our specialist team uses professional recovery tools in a controlled environment.
Your Custom laptop or computer is handled with the same privacy standards you'd expect from an authorised centre — because your trust is non-negotiable.