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Dell · XPS 8960 · Carter Road

Dell XPS 8960
Computer Keyboard/Mouse Not Working
in Carter Road

Expert diagnosis and repair for Computer Keyboard/Mouse Not Working on your Dell XPS 8960 in Carter Road. Free doorstep pickup, genuine parts & 90-day warranty.

✓ ₹350 Inspection (refunded if you proceed with repair) ✓ Free Doorstep Pickup ✓ Same-Day Repair ✓ 90-Day Warranty

Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (refunded if you proceed with repair)

Top-down view of a technician servicing a laptop beside an SSD and a cleaning brush Opened laptop on an anti-static mat with SSDs, a cleaning brush and pry tools laid out
Xigox technicians at the repair bench
Symptom Checker

Does Your Dell XPS 8960 Show These Signs?

Common indicators of Computer Keyboard/Mouse Not Working on Dell XPS 8960. Recognise 2 or more? Your laptop or computer needs professional attention.

Some keys stuck, unresponsive or repeating

Keys output wrong characters or double-type

Keyboard affected by liquid spill

Keycaps are broken, popped off or missing

Keyboard backlight not working or flickering

Built-in trackpad unresponsive or erratic

Don't Ignore Computer Keyboard/Mouse Not Working

Unresolved hardware problems worsen over time and can cause secondary damage — increasing repair cost significantly.

Book Inspection (₹350)

Dell XPS 8960 Computer Keyboard/Mouse Not Working in Carter Road — Comprehensive Guide

Why waste time on aggregators? Get direct service without middleman markup with Xigox. Water spillage is the #1 reason for keyboard failure on Dell XPS 8960 laptops in Carter Road. Even a small splash causes corrosion under the keycaps. Our technicians remove and clean the keyboard membrane, replace individual switches or the full deck. Keyboard replacements in Carter Road take 2–4 hours.

OEM-Grade Solutions for Computer Keyboard/Mouse Not Working

Quality matters for the repair. Because of this, our team strictly use genuine parts for your Dell XPS 8960. Instead of unbranded components, we use trusted supply chains. This guarantees your repair will last, supported by our standard 90-day warranty.

What Carter Road Customers Say About Computer Keyboard/Mouse Not Working

Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: no surprise charges, same-day completion, and OEM-grade replacements. What Carter Road customers value most: "Fast, professional service with fair pricing." Join the growing community of happy Xigox customers in Carter Road.

Post-Repair Quality Check after Computer Keyboard/Mouse Not Working

Completing the repair is just the first step at Xigox. Before your Dell XPS 8960 is returned in Carter Road, it undergoes a comprehensive 20-point inspection. We verify that your repair was executed flawlessly, testing screen calibration. This attention to detail is why our return rate is so low across Carter Road.

Carter Road Customer Support for Computer Keyboard/Mouse Not Working

Your issue doesn't end when the Dell XPS 8960 is returned. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Carter Road customers choose Xigox again and again.

Post-Repair Support for Computer Keyboard/Mouse Not Working

All the repair performed by Xigox in Carter Road comes with a written 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt every single time, so you know exactly what is covered.

Serving Carter Road Homes & Offices

Customers from Carter Road with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, whether it is one laptop or an office fleet. By trusting us for this issue in Carter Road, your device is repaired at our Virar West workshop and returned tested.

Upfront Diagnosis in Carter Road

Not sure what's wrong with your Dell XPS 8960? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.

All-Brand Computer Keyboard/Mouse Not Working in Carter Road

Your Dell XPS 8960 model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.

Business & Corporate Computer Keyboard/Mouse Not Working in Carter Road

Businesses across Carter Road trust our repair to minimise downtime. We offer annual maintenance plans, same-day priority service, and a single point of contact. From a small team or an entire floor, Xigox manages the repair for your Carter Road workspace with GST invoices and complete service reports.

Doorstep Pickup & Drop across Carter Road

Navigating traffic in Carter Road can be a nightmare. To solve this, Xigox offers a no-hassle doorstep logistics service for this issue. Simply share your Carter Road address, and our secure courier will collect your Dell XPS 8960 directly from you. Once the issue is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.

Time is money in Carter Road. This is why we offer a fast, transparent, doorstep Computer Keyboard/Mouse Not Working that just works. No waiting in queues — only honest, warranty-backed repairs. Call +91 74997 61196 to book your free Carter Road pickup.

Root Cause Analysis

What Causes Computer Keyboard/Mouse Not Working on Dell XPS 8960?

Understanding the root cause helps our engineers perform a precise, lasting repair — not just a temporary patch.

Physical Damage

Accidental drops, pressure or impact causing mechanical damage to internal components.

Liquid Exposure

Water, beverages or humidity causing short circuits or corrosion on circuit boards.

Normal Wear & Tear

Components degrade naturally with regular use — batteries, connectors and hinges are most affected.

Manufacturing Defect

Factory faults that surface after the warranty period in certain production batches.

Cost Estimate

Repair Cost for Dell XPS 8960 Computer Keyboard/Mouse Not Working

Transparent pricing · ₹350 inspection fee (refunded if you proceed with repair) first · Pay only after approval

Repair TypeEstimated CostWarranty
Laptop & Computer External Keyboard Setup — Basic fix ₹450 90 Days
Laptop & Computer External Keyboard Setup — Standard fix ₹699 90 Days
Laptop & Computer External Keyboard Setup — Advanced fix ₹999 90 Days
Laptop & Computer External Keyboard Setup — Complex case ₹1,499 90 Days
Laptop & Computer Keyboard Liquid Damage — Basic fix ₹1,499 90 Days
Computer Keyboard Replacement — Basic fix ₹1,799 90 Days

Inspection fee ₹350 — refunded if you proceed with repair. No work starts without your approval.

Get Exact Quote

Why Us?

Why Choose Xigox for Dell Computer Keyboard/Mouse Not Working in Carter Road?

With 1,00,096+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Carter Road. Covering the entire Mumbai Suburban district with same-day service.

Genuine & OEM-Grade Parts

We use genuine Dell parts wherever available; otherwise OEM-compatible components.

90-Day Parts Warranty

Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.

Same-Day Turnaround

Most Dell Computer Keyboard/Mouse Not Working jobs in Carter Road are completed same-day. Urgent service available for critical cases.

Full Transparency

We quote before starting work. No hidden fees. You pay exactly what you were quoted.

Lifetime Post-Repair Support

Free WhatsApp support for any questions about your Dell XPS 8960 Computer Keyboard/Mouse Not Working after repair — always.

Free Pickup & Drop

Collection and return anywhere in Carter Road at no charge for lab-based Dell work — we don't bill for convenience.

Repairs Completed
1,00,096+
Since 2011
Average Rating
4.9 ★
9,727+ reviews
Repair Warranty
90 Days
Parts & labour
Avg Response
30 Min
For common issues
Pickup & Drop
Free
₹350 inspection fee
Est. Since
2011
15+ yrs in Mumbai Suburban

Who repairs your device

Repaired in-house by Xigox technicians

Your Dell XPS 8960 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.

Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.

We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

  • Repaired in-house, not outsourced
  • Quote approved by you before work starts
  • Your files stay private
  • Microscope and board-level tools
  • Genuine or OEM-grade parts
  • 90-day warranty on repairs
Technician inspecting a laptop motherboard under a microscope at the repair bench Technician testing a laptop mainboard with a multimeter beside a Xigox-branded monitor Technician brushing dust off an opened laptop motherboard with a cleaning brush Technician inspecting a laptop motherboard under a microscope at the repair bench
Xigox technicians at the repair bench.
Our Process

How We Fix Dell XPS 8960 Computer Keyboard/Mouse Not Working

A transparent, step-by-step process from booking to delivery — nothing hidden

Describe Your Issue

Call or WhatsApp +91 74997 61196. Tell us about the Computer Keyboard/Mouse Not Working on your Dell XPS 8960 in Carter Road — no technical jargon required.

Free Doorstep Pickup

We dispatch an experienced technician to your Carter Road address. Free pickup — no travel, no hassle, no waiting at a service centre.

Expert Diagnosis

Your Dell XPS 8960 is inspected by a specialist. We identify the root cause of the Computer Keyboard/Mouse Not Working and provide a written quote — zero obligation.

Approved Repair

Once you approve the quote, we fix the Computer Keyboard/Mouse Not Working using OEM-grade parts. No work starts without your explicit consent.

12-Point QA Check

Every repaired Dell XPS 8960 passes a rigorous 12-point quality assurance checklist. We verify the Computer Keyboard/Mouse Not Working is fully and permanently resolved.

Delivery + 90-Day Warranty

Your Dell XPS 8960 is returned to your Carter Road address with a written 90-day warranty certificate. Same fault recurs? Fixed free.

Repair examples

Recently Repaired Desktops & Computers

View All Recent Repairs

HP

ProDesk 400 G9

Fixed
Issue
Office desktop extremely slow. Boot time over 3 minutes. Applications taking 30+ seconds to launch.
Solution
Upgraded from 1TB HDD to 512GB NVMe SSD. Cloned OS and data. Boot time reduced to 8 seconds.

Technician's note

Original HDD retained as secondary storage. Best ROI upgrade for any desktop.

Bandra East 2 Hours
  • SSD
  • HP
  • Desktop

Dell

OptiPlex 7010

Fixed
Issue
PC dead — no power, no LED indicators. Power supply fan not spinning at all.
Solution
Diagnosed failed 450W PSU. Replaced with compatible unit. All components powered on successfully.

Technician's note

PSU exceeded 5-year lifespan. Recommended surge protector for office fleet.

Andheri West 1 Hour
  • PSU
  • Dell
  • Desktop

Gaming

PC RTX 4080

Fixed
Issue
No display output, fans spinning. No boot sequence.
Solution
Diagnosed motherboard failure. Replaced with compatible board.
Goregaon West 4 Hours
  • Motherboard
  • Gaming
  • Display

HP

ProDesk 400 G7

Fixed
Issue
Desktop not powering on. Power button LED blinking 5 times — indicates motherboard failure per HP diagnostics.
Solution
Found 3 bulging capacitors near CPU VRM section. Replaced all faulty capacitors with same-spec rated components. Tested under load for stabi...

Technician's note

Capacitor failure likely caused by prolonged voltage fluctuation. Recommended UPS installation.

Malad West 3 Hours
  • HP
  • Motherboard
  • Capacitor

Custom

Build (AMD Ryzen 7)

Fixed
Issue
Client wanted to upgrade from GTX 1660 to RTX 4070. Existing 450W PSU insufficient for new GPU.
Solution
Installed Corsair RM750e PSU with proper cable management. Mounted RTX 4070 with support bracket. Updated BIOS and installed latest drivers....

Technician's note

Old PSU only had one 8-pin PCIe connector. New 750W provides clean, stable power for the RTX 4070.

Andheri East 2.5 Hours
  • Gaming PC
  • GPU Upgrade
  • PSU

Mac

Mini M2

Fixed
Issue
Mac Mini came with 256GB SSD — constantly full. macOS throwing "disk almost full" warnings daily.
Solution
Upgraded internal SSD to 1TB. Migrated all data and macOS with Apple's migration tools. Apple Silicon boot verified.

Technician's note

M2 Mac Mini SSD upgrade requires specific NVMe controller compatibility. Used validated module.

Borivali West 2 Hours
  • SSD
  • Mac Mini
  • Apple

Comparison

Xigox vs Other Dell XPS 8960 Shops in Carter Road

What you get with Xigox in Carter Road, side by side.

FeatureXigoxOther shops
Experienced Technicians Trained & VerifiedVaries; ask who will work on the device
Genuine / OEM Parts OEM-Quality PartsVaries; ask which part will be fitted
90-Day Warranty Written CertificateVaries; ask for the warranty in writing
Diagnosis / Inspection ₹350, credited to the repairVaries; ask what the diagnosis costs
Same-Day Turnaround Carter Road — Most RepairsVaries; ask for a time in writing
Free Doorstep Pickup Carter Road — FreeVaries; ask whether pickup is free
Transparent Pricing Written Quote FirstVaries; ask for a written quote first
Live WhatsApp Updates Real-time Repair StatusVaries; ask how you will get updates

Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.

Customer reviews

What Customers Say About Laptop & Computer Repairs in Carter Road

4.9/5 · 6 reviews shown

See all 9,727+ reviews

HP ProDesk 400 G9 — OS Installation

“Windows on my HP ProDesk 400 G9 was corrupted beyond repair. Xigox Goregaon performed a clean installation, migrated all my files, reinstalled essential software, and configured drivers. Boots fast and runs perfectly now.”
A Alka Marathe Carter Road · 24 Nov 2025 29

Intel NUC 12 Enthusiast — Power Supply Fix

“My Intel NUC 12 Enthusiast shut down during gaming sessions. Xigox Goregaon diagnosed PSU voltage drops under load. Replaced with eighty-plus gold rated unit and routed cables neatly. Zero shutdowns since then. Professional work.”
S Sneha Kulkarni Carter Road · 27 Sep 2024 36

ASUS ProArt Station PA602 — Memory Expansion

“My ASUS ProArt Station PA602 was crawling with only eight gigs of RAM. Xigox Goregaon carefully opened the compact chassis and installed thirty-two gigs in dual-channel. Zero slowdowns now no matter how many apps I run. Huge difference.”
A Avinash Narkar Carter Road · 3 May 2024 35

iMac 27 5K 2020 — HDD SSD Failure Fix

“Internal hard drive on my iMac 27 5K 2020 failed with clicking sounds. Xigox Goregaon cloned recoverable data to a new one-terabyte SSD and installed it in the sealed chassis. Lightning-fast performance now. All files saved.”
S Sonali Gupte Carter Road · 31 Aug 2024 5

Custom Office PC — Audio Fix

“Audio on my Custom Office PC was crackling and cutting out. Xigox Goregaon found a bad audio capacitor on the motherboard and replaced it. Crystal-clear sound now through both speakers and headphones. Precise component-level fix.”
I Ishita Saxena Carter Road · 7 Nov 2025 21

Acer Predator Orion 5000 — Fan Replacement

“Case fans on my Acer Predator Orion 5000 were rattling loudly and one had completely stopped. Xigox Goregaon replaced all three fans with quiet aftermarket units. Internal temps dropped ten degrees and system is near-silent. Great improvement.”
A Ananya Rao Carter Road · 2 May 2025 35

FAQ

FAQs — Dell XPS 8960 Computer Keyboard/Mouse Not Working in Carter Road

Everything you need to know before booking a diagnosis

10 questions answered

It depends on the age and value of the computer. As a rule, if the repair costs less than a third of a comparable replacement and the rest of the hardware is healthy, repairing is worth it. After the inspection we tell you the honest repair cost and what a replacement would run, so the comparison is yours to make — we do not push a repair that is not worth doing. We've been serving Mumbai Suburban district for over 15 years.
No. For any computer that still powers on we take a full backup before touching the hardware, and for units that do not, we attempt recovery before repair. Your data is never accessed beyond what the repair requires, and nothing is copied off-site. Customers across Carter Road (400050) enjoy priority same-day scheduling.
For part replacements our technician works at your address in Carter Road. Dell XPS 8960 Computer Keyboard/Mouse Not Working that traces back to the board needs microscope and hot-air rework, so that job comes to the lab — with free pickup and drop either way. We tell you which category yours is before you commit. We've been serving Mumbai Suburban district for over 15 years.
You bring it straight back. The same fault inside 90 days is covered under warranty — no second inspection fee, no diagnostic charge, no argument. The cover is there in writing so you do not have to just take our word for it. Customers across Carter Road (400050) enjoy priority same-day scheduling.
We use OEM or OEM-grade components and tell you which one your quote covers before work starts. We do not fit unbranded aftermarket parts or recycled pulls sold as new — part quality is the single biggest factor in whether a computer repair lasts, so it is not somewhere we cut cost. Our service covers the full 400050 postal area in Carter Road.
That is what the ₹350 inspection is for. Symptoms overlap constantly — the same visible behaviour can come from three different components. We test rather than guess, then show you what we found before quoting. If the actual fault turns out to be something cheaper, the quote reflects that. We've been serving Mumbai Suburban district for over 15 years.
Usually not for long. Left alone, most faults of this kind put stress on neighbouring components and turn a contained repair into a board-level one. If you cannot bring it in immediately, tell us the symptoms on WhatsApp and we will tell you honestly whether it can wait a few days or should be powered down now. We've been serving Mumbai Suburban district for over 15 years.
Yes — Xigox specialises in Dell XPS 8960 Computer Keyboard/Mouse Not Working across Carter Road. Our experienced technicians diagnose and fix the problem efficiently, using OEM-quality parts and backed by a 90-day warranty. Free doorstep pickup is available in Carter Road — call or WhatsApp +91 74997 61196. Free pickup also available in Pali Hill, Bandra, Linking Road and surrounding areas.
Most Dell XPS 8960 Computer Keyboard/Mouse Not Working issues in Carter Road are resolved the same day — typically within 2–4 hours of pickup. We provide an accurate time estimate during the ₹350 inspection (refunded if you proceed with repair) so you're never left guessing. Free pickup also available in Pali Hill, Bandra, Linking Road and surrounding areas.
Common causes of Dell XPS 8960 Computer Keyboard/Mouse Not Working include physical impact, wear and tear, manufacturing defects, water damage, overheating, or software conflicts. Xigox technicians perform a thorough diagnosis to identify the root cause and fix it permanently rather than applying a temporary patch. We also serve Pali Hill, Bandra, Linking Road, so you can recommend us to neighbours too.

Still have questions?

Send us your question on WhatsApp or call — a technician will answer.

Dell XPS 8960 Repair in Carter Road — Xigox

If you are looking for Dell XPS 8960 repair in Carter Road that is not a brand service centre, this is it. Xigox has run an independent Dell bench since 2011, and our technicians work on Dell boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.

Every Dell component we fit is OEM-grade and batch-tested before it goes into your Dell XPS 8960 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.

We actively serve the entire 400050 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Otters Club, our service coverage extends across Carter Road and all surrounding localities. In addition to Carter Road, we also provide doorstep repairs and free pickup for lab work for customers in Pali Hill, Bandra, Linking Road and other nearby areas.

Straightforward Dell jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Carter Road. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.

We back Dell work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Dell XPS 8960 does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.

Service Hours

Monday – Sunday · 9 AM – 9 PM

Open on all public holidays

Service Area

Carter Road & surrounding Mumbai areas

Doorstep repairs + free pickup for lab work

Contact Us

+91 74997 61196

info@xigox.com

Our Guarantee

90-day warranty on all repairs

Free re-repair if same fault recurs

Computer Keyboard/Mouse Not Working Repair for Other Dell Models

We diagnose and fix Computer Keyboard/Mouse Not Working on all Dell models in Carter Road

Computer Keyboard/Mouse Not Working on Other Brands in Carter Road

We fix Computer Keyboard/Mouse Not Working on all major computer brands — same quality, same warranty

Areas, Roads & Landmarks We Cover in Carter Road

Free pickup & drop across all these neighbourhoods

Localities & neighbourhoods

  • Bandra West
  • Pali Hill
  • Bandstand

Roads & highways

  • Carter Road Promenade

Landmarks & famous places

  • Rizvi College
  • Joggers Park
  • Otters Club

Dell XPS 8960 Computer Keyboard/Mouse Not Working Repair Near Carter Road

Free doorstep service available in all these nearby areas

Computer Keyboard/Mouse Not Working Repair Across Mumbai — All Locations

Explore more services

More Repair & Tech Services Near Carter Road

Same technicians · Free pickup · 90-day warranty across all services.

₹350 Inspection (refunded if you proceed with repair) · 1,00,000+ Repairs · 4.9 ★ · 90-Day Warranty

Ready to Fix Your
Dell XPS 8960?

₹350 Inspection (refunded if you proceed with repair) · Expert repair for Computer Keyboard/Mouse Not Working · 90-day warranty

Serving Carter Road and all of Mumbai MMR · Open 9 AM – 9 PM daily

The model

About the Dell XPS 8960

Best for: gaming and creative work above entry-level, without workstation pricing

The Dell XPS 8960 is Dell's premium consumer desktop tower, offering stronger components and build quality than Inspiron desktops while remaining more accessible than the Precision workstation line.

Key features

  • Stronger stock cooling and PSU headroom than Inspiron desktops, supporting higher-tier CPU/GPU configurations.
  • Tool-less chassis access on most generations.
  • Positioned for gaming/creative users who want more than entry-level but don't need full workstation certification.

Service area

Dell XPS 8960 Computer Keyboard/Mouse Not Working Repair in Carter Road — Service Area & Coverage

Xigox provides dell xps 8960 computer keyboard/mouse not working repair across Carter Road (PIN 400050), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Carter Road area and the neighbourhoods around it.

Localities we cover in Carter Road: Bandra West, Pali Hill, Bandstand. Wherever you are in Carter Road, we can collect your device from your door and bring it back after the repair.

Our technicians regularly serve homes, societies and offices around Rizvi College, Joggers Park and Otters Club, and along Carter Road Promenade. If you're near any of these landmarks, same-day pickup for dell xps 8960 computer keyboard/mouse not working repair is almost always available.

Dell XPS 8960 Computer Keyboard/Mouse Not Working Repair near Carter Road

We also serve these nearby areas — tap your locality for local dell xps 8960 computer keyboard/mouse not working repair:

Dell XPS 8960 Computer Keyboard/Mouse Not Working Repair price in Carter Road — know it before you book

  1. 1Pick your device & issue
  2. 2See the real price range
  3. 3Free doorstep pickup in Carter Road

4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty

Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.

Nearest branch: BKC

~2.6 km from Carter Road. With free doorstep pickup you don't need to travel — this is our nearest branch.

Book a repair

Fix Computer Keyboard/Mouse Not Working on Dell XPS 8960 — Book Now

₹350 inspection fee refunded if you proceed with repair · 90-day warranty

Booking received

We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.

Inspection fee: ₹350

  • Credited to your total repair cost if you go ahead.
  • Still applies if the device can't be repaired or you decline the repair.

+91

Device type *

Inspection fee: ₹350

  • If you go ahead with the repair, the ₹350 is credited to your total repair cost.
  • If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.

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