Dell · Alienware · Parel
Expert repair for your Dell Alienware in Parel. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,266+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Parel. Covering the entire Mumbai City district with same-day service.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Dell Remote Support jobs in Parel are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Dell Alienware Remote Support after repair — always.
Collection and return anywhere in Parel at no charge for lab-based Dell work — we don't bill for convenience.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Parel and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Remote Support.
Once approved, we perform Remote Support using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Parel address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
HP
Pavilion Gaming
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Comparison
What you get with Xigox in Parel, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Parel — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Parel — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Parel repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400012 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Currey Road, our service coverage extends across Parel and all surrounding localities. In addition to Parel, we also provide doorstep repairs and free pickup for lab work for customers in Lalbaug, Currey Road, Lower Parel and other nearby areas.
Straightforward Dell jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Parel. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Dell repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Dell Alienware.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Parel & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Parel
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Parel
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Support · 90-day warranty
Serving Parel and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians take remote control of your laptop with your consent, resolve the specific software/configuration issue, and stay on the session until you confirm it's actually fixed — not just until a step was completed.
Typical time: 20–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Tired of middlemen? Work with the actual repair team — Xigox. Custom gaming PC builds in Parel require careful component compatibility work — not just assembling a parts list. Xigox Parel offers full build consultation and configuration: from component selection to BIOS tuning and load-test — fully verified at delivery. For Dell Alienware Remote Support in Parel specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Dell Alienware Remote Support.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: no surprise charges, fast turnaround, and genuine parts. What Parel customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in Parel.
Wondering how fast Xigox can complete issue in Parel? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this issue is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — we return it to your Parel address with a quality report.
Your personal data is our top priority during your repair. Customers throughout Parel trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
During your issue in Parel, why not take the opportunity to boost its performance. Many of our customers request thermal repasting while the Dell is being repaired. This proactive approach reduces future repair costs and can make an old laptop feel brand new. Ask our technician about optimization packages when you book your issue.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site micro-soldering lab means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Parel come to Xigox specifically for this.
Can't wait 48 hours? Xigox offers rush this issue in Parel for urgent situations. From an important client meeting and your Dell just crashed, our emergency service moves your Dell to the front of the line, so most repairs can be finished the same business day. Emergency this issue can be arranged including weekends in Parel. Just say 'priority' when calling and our team will fast-track your issue immediately.
Not sure what's wrong with your Dell? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Navigating traffic in Parel is stressful. To solve this, Xigox offers a no-hassle doorstep logistics service for this issue. Simply share your Parel address, and our secure courier will collect your Dell directly from you. Once the issue is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
High-quality repair doesn't have to be expensive in Parel. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Dell, without the massive markup. Request a price estimate for the repair in Parel today.
Not everyone in Parel can handle complex this issue. Xigox's engineers possess years of experience specifically for Dell hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Parel clients.
Countless satisfied customers across Mumbai, Thane and Palghar confirm our expertise. We're the go-to choice for Dell Alienware Remote Support in Parel. Every repair comes with a written warranty, genuine parts, and full honesty. Request your quote — WhatsApp us today.
Service area
Xigox provides dell alienware remote support across KEM Hospital (PIN 400012), in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire KEM Hospital area and the neighbourhoods around it.
Localities we cover in KEM Hospital: Lalbaug, Elphinstone Road, Currey Road, Hindmata, Parel Village. Wherever you are in KEM Hospital, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Tata Memorial Hospital, KEM Hospital, Marathon Futurex and Peninsula Techno Park, and along Dr. Ambedkar Road and Senapati Bapat Marg. If you're near any of these landmarks, same-day pickup for dell alienware remote support is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware remote support:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~2.4 km from Parel. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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