Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Dell · Alienware · Pelhar
Expert repair for your Dell Alienware in Pelhar. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,238+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Pelhar. Covering the entire Palghar district with same-day service.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Dell Alienware Remote Support after repair — always.
Collection and return anywhere in Pelhar at no charge for lab-based Dell work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Remote Support work begins.
If we cannot resolve your Dell Remote Support issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Pelhar and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Remote Support.
Once approved, we perform Remote Support using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Pelhar address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
HP
Pavilion Gaming
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Pelhar, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Pelhar — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Pelhar — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Dell Alienware repair in Pelhar that is not a brand service centre, this is it. Xigox has run an independent Dell bench since 2011, and our technicians work on Dell boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 401208 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Pelhar Lake, our service coverage extends across Pelhar and all surrounding localities. In addition to Pelhar, we also provide doorstep repairs and free pickup for lab work for customers in Evershine City, Vasai Road, Papdy Road and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in Pelhar; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Dell repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Dell Alienware.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Pelhar & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Pelhar
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Pelhar
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Support · 90-day warranty
Serving Pelhar and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, our technicians take remote control of your laptop with your consent, resolve the specific software/configuration issue, and stay on the session until you confirm it's actually fixed — not just until a step was completed.
Typical time: 20–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Don't waste time on booking portals. Reach the engineers directly with Xigox. GPU issues on gaming hardware in Pelhar require a very different diagnostic approach. Xigox's gaming specialists use GPU-Z, FurMark, and OCCT to differentiate thermal throttling from silicon failure — avoiding expensive hardware swaps through accurate diagnosis. That's the standard Xigox holds for Dell Alienware Remote Support in Pelhar — free doorstep pickup, a transparent quote in writing, genuine-grade parts, and a 90-day warranty once the Dell Alienware Remote Support is complete.
Your personal data is our top priority during your repair. Customers throughout Pelhar trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
We know you can't stay disconnected in Pelhar. We plan this issue for rapid turnaround. For most issues, our technicians finish the issue within hours. We arrange secure collection from your Pelhar home or office, perform the issue using precision tools, and deliver it back to you.
Swapping the whole board costs 3–5x more than fixing the fault on it. Xigox's on-site BGA rework station means engineers identify the specific chip and repair at the component level — saving customers thousands of rupees. Customers in Pelhar come to Xigox specifically for this.
Navigating traffic in Pelhar takes hours. To solve this, Xigox offers a no-hassle doorstep logistics service for this issue. Just drop your pin, and our secure courier will collect your Dell directly from you. Once the issue is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: accurate quotes, fast turnaround, and genuine parts. What Pelhar customers value most: "Excellent the repair, done same day with genuine parts." Become part of the growing community of satisfied Xigox customers in Pelhar.
Can't wait 48 hours? Xigox offers rush this issue in Pelhar for urgent situations. From an important client meeting and your Dell just crashed, our emergency service moves your Dell to the front of the line, so most repairs can be finished the same business day. Emergency this issue can be arranged including weekends in Pelhar. Just say 'priority' when calling and our team will fast-track your issue immediately.
Reliability matters for the repair. Because of this, our team strictly use original-specification parts for your Dell. Instead of counterfeit components, we use trusted supply chains. This is how we help your repair stay durable, supported by our standard 90-day warranty.
Each issue completed by Xigox in Pelhar comes with a comprehensive three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every issue, so the terms are clear.
Curious how quickly Xigox can complete repair in Pelhar? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — the repair is executed using genuine parts at our Virar West workshop, often same day. Then — your Dell is delivered back to your Pelhar address fully tested.
Fixing the immediate problem is only half the job at Xigox. Before your Dell is returned in Pelhar, it must pass a strict multi-point quality check. Our team ensures that the issue was successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Pelhar.
Ready when you are in Pelhar. From emergency repairs to planned maintenance, Xigox takes the stress out of Dell Alienware Remote Support: doorstep collection, OEM-grade spares, same-day turnaround, and a written warranty. Call +91 74997 61196 now.
Service area
Xigox provides dell alienware remote support across Pelhar (PIN 401208), in the Palghar district of Nalasopara. Our doorstep pickup and on-site service cover the entire Pelhar area and the neighbourhoods around it.
Localities we cover in Pelhar: Nalasopara West, Virar West. Wherever you are in Pelhar, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Pelhar Village, Nalasopara Station Area and Pelhar Lake, and along Pelhar Road, SH-43 and Nalasopara Station Road. If you're near any of these landmarks, same-day pickup for dell alienware remote support is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware remote support:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Our head office: Virar West
~7 km from Pelhar. With free doorstep pickup you don't need to travel — this is where the repair is done.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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