Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Dell · Alienware · Charoti
Expert repair for your Dell Alienware in Charoti. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,168+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving Charoti. Serving all addresses in the 401601 postal zone.
Collection and return anywhere in Charoti at no charge for lab-based Dell work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Remote Tech Support work begins.
If we cannot resolve your Dell Remote Tech Support issue, you pay nothing beyond the inspection fee.
We repair Dell hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Dell hardware regularly. Every repair is tested before return.
We use genuine Dell parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in Charoti and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your Charoti address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
HP
Pavilion Gaming
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Comparison
What you get with Xigox in Charoti, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Charoti — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Charoti — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Charoti's leading independent specialist for Dell Alienware repair. Our engineers are not generalists — they undergo dedicated training on Dell hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Dell product lines, earning a 4.9-star average customer rating.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 401601 postal area within Palghar district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Dahanu, our service coverage extends across Charoti and all surrounding localities. In addition to Charoti, we also provide doorstep repairs and free pickup for lab work for customers in Ganjad, Zai, Betegaon and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Charoti. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
We back Dell work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Dell Alienware does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Charoti & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in Charoti
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in Charoti
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Charoti and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Skip the directories. Book direct for transparent pricing with Xigox. Gaming hardware require a different level of expertise — standard repair techniques are inadequate for high-TDP GPUs, dual-channel memory, and advanced cooling. In Charoti, Xigox's gaming specialists handle Dell Alienware Remote Tech Support for ASUS ROG, MSI, Acer Predator, Lenovo Legion, Alienware, and custom rigs: the full spectrum of gaming hardware faults.
Is your deadline today? Xigox offers emergency this job in Charoti for time-sensitive situations. From a presentation tomorrow and your Dell just crashed, our emergency service moves your Dell to the front of the line, so most repairs can be finished the same business day. Emergency this job can be arranged including weekends in Charoti. Just say 'priority' when calling and our team will fast-track your job immediately.
Every repair performed by Xigox in Charoti comes with a documented 90-day warranty covering parts and labour. Simply put, if the same issue recurs within 90 days, we redo it completely free. Xigox issues a printed warranty receipt with every repair, so you know exactly what is covered.
There are many repair shops in Charoti, however, Xigox stands out for this job. We believe in complete transparency. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Charoti.
Your personal data is our top priority during your repair. Customers throughout Charoti trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Your Dell model never limits what we can fix. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
Completing the repair is just the first step at Xigox. Prior to delivery in Charoti, it undergoes a strict multi-point inspection. We verify that your repair was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Charoti.
Customers from Charoti with free pickup and drop. Every job gets a written quote before any work, genuine parts and a 90-day warranty, for a single Dell or a whole office. By trusting us for this job in Charoti, your device is repaired at our Virar West workshop and returned tested.
High-quality repair doesn't have to be expensive in Charoti. By optimizing our repair processes, we offer savings of up to half the cost compared to official repair outlets. You get the same OEM components for your Dell, without the massive markup. Request a price estimate for this repair in Charoti today.
Navigating traffic in Charoti takes hours. To solve this, Xigox offers a no-hassle doorstep logistics service for this job. Simply share your Charoti address, and our secure courier will collect your Dell directly from you. Once the job is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
Xigox's responsibility extends beyond the repair itself. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise in the post-repair period, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Charoti return to Xigox.
Give your Dell the care it deserves in Charoti. Xigox: proven expertise, OEM-grade parts, fully transparent pricing, free pickup and delivery — all backed by a written 90-day warranty. Thousands of Charoti customers already have: message us on +91 74997 61196 for reliable Dell Alienware Remote Tech Support in Charoti.
Service area
Xigox provides dell alienware remote tech support across Charoti (PIN 401601), in the Palghar district of Vasai-Virar. Our doorstep pickup and on-site service cover the entire Charoti area and the neighbourhoods around it.
Localities we cover in Charoti: Dahanu. Wherever you are in Charoti, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Charoti Naka and Dahanu Station, and along NH-48 and Dahanu Road. If you're near any of these landmarks, same-day pickup for dell alienware remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Our head office: Virar West
~51.9 km from Charoti. With free doorstep pickup you don't need to travel — this is where the repair is done.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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