Dell · Alienware · IC Colony
Expert repair for your Dell Alienware in IC Colony. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuotePhotos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,238+ successful repairs and a 4.9-star rating, Xigox is an independent Dell repair specialist serving IC Colony. Covering the entire Mumbai Suburban district with same-day service.
Most Dell Remote Tech Support jobs in IC Colony are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Dell Alienware Remote Tech Support after repair — always.
Collection and return anywhere in IC Colony at no charge for lab-based Dell work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Dell Remote Tech Support work begins.
If we cannot resolve your Dell Remote Tech Support issue, you pay nothing beyond the inspection fee.
Who repairs your device
Your Dell Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Dell Alienware issue in IC Colony and schedule a free doorstep pickup.
Our experienced technician inspects your Dell Alienware and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Dell Alienware passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Dell Alienware back to your IC Colony address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
MacBook
Pro M3 14-inch
HP
Pavilion 14
Technician's note
Battery was 3 years old, exceeded cycle count. Recommended charging between 20-80%.
Dell
XPS 13 9340
Comparison
What you get with Xigox in IC Colony, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | IC Colony — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | IC Colony — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
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Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most IC Colony repair shops handle Dell the same way they handle every other make. We do not. Our Dell technicians are trained specifically on Dell Alienware architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Dell work is so much higher than a general shop's.
Parts for Dell Alienware models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400092 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near National Park Gate, our service coverage extends across IC Colony and all surrounding localities. In addition to IC Colony, we also provide doorstep repairs and free pickup for lab work for customers in Borivali West, Borivali, Charkop and other nearby areas.
How your Dell Alienware gets serviced depends on the fault. Part swaps happen on-site anywhere in IC Colony; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
We back Dell work with a 90-day parts-and-labour warranty in writing, not just a verbal promise. If your Dell Alienware does come back with the same fault, we cover it. You keep a direct WhatsApp line to the team that did the work.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
IC Colony & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Dell Alienware
We repair all Dell models in IC Colony
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Dell Alienware repairs in IC Colony
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving IC Colony and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Dell Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in IC Colony — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. When it's Dell Alienware Remote Tech Support you need in IC Colony, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Dell Alienware Remote Tech Support — parts and labour both.
Your Dell model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Xigox isn't just for individuals IC Colony rely on our issue to minimise downtime. Our corporate solutions include annual maintenance plans, priority turnaround, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles this issue for your IC Colony office with corporate billing and detailed repair documentation.
One of the most common complaints about repair shops in IC Colony is hidden charges after the job is done. Xigox operates differently. Before any work begins, our technician shares a written quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
All this issue completed by Xigox in IC Colony comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card with every issue, so the terms are clear.
You have options in IC Colony, but Xigox is the preferred choice for the repair. Our core values include 100% upfront pricing. Every repair starts with a detailed hardware check costing just ₹350, refunded if you proceed. No hidden charges — just professional repair in IC Colony.
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What IC Colony customers value most: "Same-day fix with genuine parts and clear communication throughout." Join the growing community of happy Xigox customers in IC Colony.
Reliability matters for the repair. Because of this, our team strictly use original-specification parts for your Dell. Instead of counterfeit components, we use trusted supply chains. This is how we help your repair stay durable, supported by our standard 90-day warranty.
Uncertain about the issue with your Dell? Prior to starting any issue, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our technicians in IC Colony will show you the broken part in plain English so you can make an informed decision.
Arranging the repair in IC Colony is designed to be straightforward. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your IC Colony address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, the repair is completed with OEM-grade parts — and your Dell is delivered back to you. Total turnaround: 24-48 hours.
Fixing the immediate problem is only half the job at Xigox. Before your Dell is returned in IC Colony, it must pass a strict multi-point quality check. Our team ensures that the issue was successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across IC Colony.
Your Dell is an investment — protect it with a dependable Dell Alienware Remote Tech Support team. Xigox looks after customers across Mumbai, Thane and Palghar with transparent billing. Need a quick fix? WhatsApp us at +91 74997 61196 for priority Dell Alienware Remote Tech Support in IC Colony.
Service area
Xigox provides dell alienware remote tech support across IC Colony (PIN 400092), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire IC Colony area and the neighbourhoods around it.
Localities we cover in IC Colony: Borivali West, Borivali. Wherever you are in IC Colony, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Infant Jesus Church, Borivali Station and National Park Gate, and along IC Colony Road. If you're near any of these landmarks, same-day pickup for dell alienware remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local dell alienware remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Borivali West
~1.3 km from IC Colony. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
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Inspection fee: ₹350
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