Cloud kitchen group
- Problem
- Every order through aggregators, with commission consuming the margin.
- What we did
- Customer and rider apps with kitchen dashboard for direct orders.
- Result
- Repeat customers began ordering direct.
Three apps, one system: customer, rider and kitchen
Reply time
Within 24 hrs
Scope
Fixed, in writing
Code
You own it
Based in
Mumbai
A food delivery product is never one app. It is a customer app, a rider app and a kitchen dashboard that must stay synchronised while food gets cold — which is why building it in Vasai East costs more than a shopping app of similar screen count.
The hard part is not the menu or the cart. It is state: an order moving through placed, accepted, preparing, picked up and delivered, with three parties watching and any of them able to lose signal mid-journey.
We build the order state machine first and test it against dropped connections, cancelled orders and riders going offline. Everything visible sits on top of that, because a beautiful app that loses an order is worthless.
Businesses around Vasai East usually come to us after a first attempt elsewhere has already gone wrong, which shapes how we scope food delivery app development work here.
Work is quoted against a written scope, so the number you approve for food delivery app development in Vasai East is the number you pay.
We cover Vasai East (401209) and the surrounding Palghar area — on site where a meeting genuinely helps, and remotely where it does not.
Menu browsing, cart, scheduling, UPI payment and live order tracking.
Order assignment, navigation, pickup and delivery confirmation, and earnings summary.
Incoming orders with accept, reject and preparation-time controls, plus audible alerts.
Rider position on a map for both customer and restaurant.
Distance or polygon-based zones with minimum order and surge rules.
Your own channel, so repeat customers stop costing 18-30% per order.
Every state an order can occupy and every way it can fail, mapped before build.
Customer, rider and kitchen designed as one system with shared state.
Developed alongside simulated riders and dropped connections.
Live with a small delivery radius and real riders before expanding.
Both stores plus phased zone expansion.
Chosen for food delivery app development work specifically, and why.
Customer and rider apps from a shared codebase across both stores.
Real-time order state visible to all three parties simultaneously.
Socket connections for live tracking with acceptable battery cost.
Orders, payouts, zones and reporting on your own infrastructure.
Routing, ETA calculation and zone management.
UPI-first checkout with automated refunds on cancellation.
Order state changes to customer and rider with reliable delivery.
Direct orders cost payment fees rather than an aggregator cut.
Order history and phone numbers are yours to market to.
Dispatch decisions based on real positions, not phone calls.
Preparation and delivery times measured, so bottlenecks become obvious.
Specific to food delivery app development projects, and worth avoiding before you commit budget.
The rider app is where most delivery products fail. Poor navigation or unclear assignment means late food and angry customers.
Riders lose signal in basements and lifts. Without queued state updates, orders appear stuck.
Dispatching a rider before food is ready wastes rider capacity and cools the order.
Delivery economics only work with density. Starting across a whole city guarantees long, unprofitable trips.
Third-party platforms commonly connected on food delivery app development projects.
UPI, cards and wallet payment with refund handling for cancellations.
Navigation, distance-based pricing and zone polygons.
Real-time order state sync across three apps.
Order updates for customers who do not enable push.
Orders pushed into existing restaurant billing.
Automated rider payouts on a schedule.
Weeks 1-2
State machine, zones, payout model.
Weeks 3-8
Ordering, payment, dashboard and reporting.
Weeks 9-12
Assignment, navigation, offline handling, live tracking.
Weeks 13-16
Single-zone pilot, then phased expansion.
Indicative packages. Final quotes follow a scope conversation.
₹2,49,999
₹4,49,999
On quote
Added when you need them, not bundled into the headline price.
₹34,999
Pre-orders and recurring meal subscriptions.
₹39,999
In-app wallet, cashback and referral credit.
₹29,999
Customer support with order context attached.
₹44,999
Preparation time, delivery time and zone profitability reporting.
“They made us pilot in one zone before expanding. It was frustrating at the time and completely correct.”
“The rider app handles losing signal in lifts, which our previous build simply did not.”
If you use your own riders, yes. If you dispatch through Dunzo or Porter, you can start with the customer app and kitchen dashboard and add a rider app later.
Not on discovery. The realistic goal is moving your existing repeat customers to direct ordering, where you keep the 18-30% commission.
The rider app publishes position over a socket connection, with intervals tuned so tracking is smooth without draining the rider's battery.
State updates queue on the device and sync when connectivity returns, so an order never appears frozen to the customer.
Earnings accrue per delivery and are paid on a schedule you set, automated through RazorpayX.
No. Delivery economics depend on density — start with one zone, prove the unit economics, then expand.
Different requirement? These pages cover it.
Tell us what you need in Vasai East and we will come back with scope, timeline and a fixed quote.