MacBook
Pro M3 14-inch
- Issue
- Screen shows vertical lines, external display works fine.
- Solution
- Replaced LCD panel and display cable. Updated display drivers.
Virar West
3 Hours
- Screen
- MacBook
- Display
Toshiba · Not Charging · Kolshet
Toshiba Laptop
Not Charging
in Kolshet
Expert diagnosis & repair for Not Charging on your Toshiba device in Kolshet. Free doorstep pickup, genuine parts & 90-day warranty.
✓ ₹350 Inspection (refunded if you proceed with repair) ✓ Free Doorstep Pickup ✓ Same-Day Repair ✓ 90-Day Warranty ✓ All Toshiba Models
Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (refunded if you proceed with repair)
Symptom Checker
Is Your Toshiba Device Showing These Signs?
Common symptoms of Not Charging on Toshiba devices. Recognise 2 or more? Book a ₹350 inspection (refunded if you proceed with repair) now.
Charging cable doesn't stay securely connected
Laptop won't charge even with original charger
Battery percentage not increasing while plugged in
Charging port physically damaged or bent
Charger or charging port gets unusually hot
Charging only works at certain cable angles
Don't Delay — Not Charging Gets Worse Over Time
Unaddressed hardware issues worsen and can lead to secondary damage, escalating repair costs significantly.
Root Cause Analysis
Why Does Not Charging Happen on Toshiba Devices?
Knowing the root cause ensures a precise repair — not just a temporary fix.
Physical Wear
Repeated plug/unplug cycles wear out charging port pins and the internal connector socket.
Dust & Debris
Lint, dust and foreign particles accumulate inside the port, blocking electrical contact.
Power Surge
Voltage spikes from faulty chargers or unstable power supply damage the charging IC.
Mechanical Damage
Inserting cables at wrong angles or with force bends or breaks port pins internally.
Cost Estimate
Toshiba Not Charging Repair Cost in Kolshet
Transparent pricing · ₹350 inspection fee (refunded if you proceed with repair) first · Pay only after approval
| Repair Type | Estimated Cost | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 1 Month |
| Charging Port Repair | ₹549 - ₹1,199 | 1 Month |
| Charging Port Repair | ₹549 - ₹1,199 | 1 Month |
| Charging Port Repair | ₹549 - ₹1,199 | 1 Month |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 1 Month |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 1 Month |
Final cost confirmed after ₹350 inspection (refunded if you proceed with repair). Work starts only with your approval.
Get Exact QuoteWhy Us?
Why Choose Xigox for Toshiba Laptop Not Charging in Kolshet?
With 1,00,012+ successful repairs and a 4.9-star rating, Xigox is an independent Toshiba repair specialist serving Kolshet. Conveniently located near Kolshet Road.
Transparent Pricing
₹350 inspection fee (refunded if you proceed). Written quote before any Toshiba Laptop Not Charging work begins.
No Fix, No Repair Fee
If we cannot resolve your Toshiba Laptop Not Charging issue, you pay nothing beyond the inspection fee.
Component-Level Repairs
We repair Toshiba hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Experienced Technicians
Our engineers work on Toshiba hardware regularly. Every repair is tested before return.
Genuine & OEM-Grade Parts
We use genuine Toshiba parts wherever available; otherwise OEM-compatible components.
90-Day Parts Warranty
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
- 1,00,012+
- Repairs Completed
- 4.9 ★
- Average Rating
- 90 Days
- Repair Warranty
- 30 Min
- Avg Response
- Free
- Pickup & Drop
- 2011
- Est. Since
Since 2011
9,727+ reviews
Parts & labour
For common issues
₹350 inspection fee
15+ yrs in Thane
Who repairs your device
Repaired in-house by Xigox technicians
Your Toshiba is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
- Repaired in-house, not outsourced
- Quote approved by you before work starts
- Your files stay private
- Microscope and board-level tools
- Genuine or OEM-grade parts
- 90-day warranty on repairs
Our Process
How We Fix Toshiba Not Charging
Step-by-step from booking to delivery — complete transparency, no surprises
01
Tell Us the Problem
Call, WhatsApp or book online. Tell us about the Not Charging on your Toshiba laptop or computer in Kolshet. No technical expertise needed.
02
Free Pickup & Drop
We pick up your Toshiba laptop or computer from your Kolshet address at no transport cost. Bring it to us or we come to you.
03
₹350 Inspection
A Toshiba specialist examines your laptop or computer and identifies the exact root cause of the Not Charging. Full written report provided — ₹350 fee refunded if you proceed with repair.
04
Transparent Quote
We share a detailed repair quote. Work begins only after your explicit approval — no hidden charges, no surprises.
05
Professional Repair
Our engineers fix the Not Charging using OEM-grade Toshiba parts. A 12-point quality checklist is completed before your laptop or computer is returned.
06
90-Day Warranty + Delivery
Your Toshiba laptop or computer is returned to your Kolshet address with a written 90-day warranty. Same fault recurs? We fix it free of charge.
Customer reviews
What Customers Say About Laptop & Computer Repairs in Kolshet
4.9/5 · 9 reviews shown
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Repair examples
Recently Repaired Laptops
Fixed
Dell
Latitude 5430
- Issue
- Battery draining from 100% to 0% in 45 minutes. Dell diagnostics showing battery wear 85%.
- Solution
- Replaced battery with genuine Dell cell. Calibrated battery controller. Restored to 7+ hours backup.
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Borivali West
45 Minutes
- Battery
- Dell
- Corporate
Acer
Aspire 5 A515
- Issue
- Laptop extremely slow with original 1TB HDD. Boot time over 3 minutes.
- Solution
- Upgraded to 512GB NVMe SSD. Cloned all data. Installed fresh Windows 11 with drivers. Boot time reduced to 8 seconds.
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Dadar West
2 Hours
- SSD
- Acer
- Upgrade
MacBook
Air M2
- Issue
- Water spilled on keyboard. Laptop dead, no response to charger. Corrosion visible on logic board.
- Solution
- Ultrasonic cleaning of logic board. Replaced 2 corroded ICs and damaged keyboard flex cable. Full functionality restored.
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Malad West
6 Hours
- Water Damage
- MacBook
- Board Repair
HP
Pavilion x360
- Issue
- Right hinge broken, screen wobbling. Back panel cracked near hinge mount.
- Solution
- Replaced both hinges with reinforced metal hinges. Repaired back panel crack with epoxy bonding.
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Goregaon West
2 Hours
- Hinge
- HP
- Convertible
ASUS
VivoBook 15
- Issue
- Laptop dead — no power, no charging LED. Other repair shops quoted motherboard replacement.
- Solution
- Diagnosed failed power IC using multimeter. Replaced IC at chip level. Laptop boots and charges normally.
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
Powai
4 Hours
- Motherboard
- ASUS
- Chip-Level
Watch & learn
See Our Repair Process in Action
Repair videos from our Virar West workshop
Laptop & Computer Repair, Sales & Data Recovery — Xigox
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Xigox Laptop & Computer Repair — Real Customer Experience
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Xigox Service Centre — Mumbai's Trusted Repair Experts
A closer look at the Xigox team, our tools, and the repair process behind 9,727+ customer reviews across Mumbai MMR.
Inside Xigox — Computer & Laptop Repair Service Centre, Mumbai
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
FAQ
FAQs — Toshiba Not Charging in Kolshet
Everything you need to know before booking your inspection
10 questions answered
No. For any laptop that still powers on we take a full backup before touching the hardware, and for units that do not, we attempt recovery before repair. Your data is never accessed beyond what the repair requires, and nothing is copied off-site. Free pickup also available in Hiranandani Estate, Ghodbunder Road, Balkum and surrounding areas.
For part replacements our technician works at your address in Kolshet. Toshiba Not Charging that traces back to the board needs microscope and hot-air rework, so that job comes to the lab — with free pickup and drop either way. We tell you which category yours is before you commit. Our service covers the full 400607 postal area in Kolshet.
You bring it straight back. The same fault inside 90 days is covered under warranty — no second inspection fee, no diagnostic charge, no argument. The cover is there in writing so you do not have to just take our word for it. Free pickup also available in Hiranandani Estate, Ghodbunder Road, Balkum and surrounding areas.
We use OEM or OEM-grade components and tell you which one your quote covers before work starts. We do not fit unbranded aftermarket parts or recycled pulls sold as new — part quality is the single biggest factor in whether a laptop repair lasts, so it is not somewhere we cut cost. We've been serving Thane district for over 15 years.
That is what the ₹350 inspection is for. Symptoms overlap constantly — the same visible behaviour can come from three different components. We test rather than guess, then show you what we found before quoting. If the actual fault turns out to be something cheaper, the quote reflects that. Customers across Kolshet (400607) enjoy priority same-day scheduling.
Usually not for long. Left alone, most faults of this kind put stress on neighbouring components and turn a contained repair into a board-level one. If you cannot bring it in immediately, tell us the symptoms on WhatsApp and we will tell you honestly whether it can wait a few days or should be powered down now. We've been serving Thane district for over 15 years.
Yes — Xigox specialises in Toshiba Not Charging across Kolshet. Our experienced technicians diagnose and fix the problem efficiently, using OEM-quality parts and backed by a 90-day warranty. Free doorstep pickup is available in Kolshet — call or WhatsApp +91 74997 61196. Free pickup also available in Hiranandani Estate, Ghodbunder Road, Balkum and surrounding areas.
Most Toshiba Not Charging issues in Kolshet are resolved the same day — typically within 2–4 hours of pickup. We provide an accurate time estimate during the ₹350 inspection (refunded if you proceed with repair) so you're never left guessing. Customers near Kolshet Road in Kolshet get our fastest response times.
Common causes of Toshiba Not Charging include physical impact, wear and tear, manufacturing defects, water damage, overheating, or software conflicts. Xigox technicians perform a thorough diagnosis to identify the root cause and fix it permanently rather than applying a temporary patch. We also serve Hiranandani Estate, Ghodbunder Road, Balkum, so you can recommend us to neighbours too.
Every repair at Xigox — including Toshiba Not Charging fixes — is covered by a 90-day warranty. If the same problem recurs within 90 days, we repair it free of charge. Our warranty is provided in writing and applies to all repairs across Kolshet and Mumbai MMR. We've been serving Thane district for over 15 years.
Still have questions?
Send us your question on WhatsApp or call — a technician will answer.
Toshiba Laptop Repair in Kolshet — Xigox
Most Kolshet repair shops handle Toshiba the same way they handle every other make. We do not. Our Toshiba technicians are trained specifically on Toshiba Laptop architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Toshiba work is so much higher than a general shop's.
Parts for Toshiba Laptop models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400607 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Kolshet Road, our service coverage extends across Kolshet and all surrounding localities. In addition to Kolshet, we also provide doorstep repairs and free pickup for lab work for customers in Hiranandani Estate, Ghodbunder Road, Balkum and other nearby areas.
Straightforward Toshiba jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Kolshet. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Your Toshiba Laptop leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Kolshet & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Toshiba Series We Cover for Not Charging repair in Kolshet
Our bench covers 3 distinct Toshiba series. That matters for Not Charging repair, because a Dynabook and a Portege are stripped down very differently. We regularly take in Dynabook, Portege and Tecra units for Not Charging repair in Kolshet. Specific Toshiba models on our current service list include Toshiba Dynabook Satellite Pro, Toshiba Portege X30 and Toshiba Tecra A50. If your Toshiba model is not listed, it is almost certainly still covered — send us the model number on the base sticker and we will confirm parts availability before you book.
- Dynabook
- Portege
- Tecra
Toshiba Tecra
The Toshiba Tecra A50 is part of Toshiba/Dynabook's Tecra line — Toshiba's mainstream business laptop series.
Toshiba Dynabook
The Toshiba Dynabook Satellite Pro is part of Toshiba/Dynabook's Satellite Pro line — a business-oriented laptop series from Toshiba's laptop division (now operating as Dynabook).
Toshiba Portege
The Toshiba Portege X30 is part of Toshiba/Dynabook's Portege line — historically one of the thinnest, lightest business ultrabook lines available, prized for portability.
Worth knowing for this repair: Historically very lightweight for a business laptop, a genuine standout of the Portege line.
Guides
Repair Guides & Troubleshooting Articles for Kolshet Customers
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
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7 min readNot Charging Repair for All Toshiba Models in Kolshet
Select your specific Toshiba model for a more targeted diagnosis page
Other Toshiba Problems We Fix in Kolshet
All common Toshiba hardware and software issues resolved with 90-day warranty
Hinge Broken Keyboard Not Working Laptop Audio Not Working Laptop Auto Shutdown Laptop Backlight Bleeding Laptop BIOS Password Locked Laptop Black Screen Laptop Charging Port Damaged Laptop Data Recovery Laptop Display Lines Laptop Fan Making Noise Laptop Hard Drive Failure Laptop Motherboard Failure Laptop Not Turning On Laptop RAM Issue Laptop Screen Flickering
Toshiba Repair Services in Kolshet
All Toshiba repair and upgrade services available at Xigox Kolshet
Laptop Bad Pool Header Error Repair Laptop Battery Replacement Laptop Battery Swollen Repair Laptop Bezel Replacement Laptop BIOS Repair Laptop BIOS Update Laptop Bitlocker Locked Issue Repair Laptop Blue Screen Fix Laptop Bluetooth Repair Laptop Body Dent Removal Laptop Body Fabrication Laptop Body Painting
Acer
Apple
ASUS
Dell
Fujitsu
HP
Lenovo
MSI
Samsung
Sony VAIO
Areas, Roads & Landmarks We Cover in Kolshet
Free pickup & drop across all these neighbourhoods
Localities & neighbourhoods
- Thane West
- Balkum
- Brahmand
- Kolshet Industrial Area
Roads & highways
- Kolshet Road
- Ghodbunder Road
- Pokhran Road
Landmarks & famous places
- Kolshet Industrial Zone
- Balkum Market (nearby)
- Viviana Mall (nearby)
Toshiba Not Charging Repair Near Kolshet
Free doorstep service available in all these nearby areas
Toshiba Not Charging Repair — All Locations
MIDC Andheri
Nalasopara East
Bhakti Park
Kelve Naka
Dahisar West
Lokhandwala Back Road
Matunga
Bhuigaon
Vile Parle West
Sarni
Virar Station
Chinch Bunder
Mazgaon
Charni Road
Vidyavihar West
Marine Lines
Masjid
Mira Road East
Andheri Kurla Road
Ghatkopar West
Alkapuri
Dharavi
Wagle Estate
Juhu
Pelhar Road
Amboli
Mumbai
Matunga Road
Seven Bungalows
Kabutar Khana
Explore more services
More Repair & Tech Services Near Kolshet
Same technicians · Free pickup · 90-day warranty across all services.
₹350 Inspection (refunded if you proceed with repair) · 1,00,000+ Repairs · 4.9 ★ · 90-Day Warranty
Fix Your Toshiba Device's
Not Charging Today
₹350 Inspection (refunded if you proceed with repair) · Expert repair for Not Charging · 90-day warranty
Serving Kolshet and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
Xigox vs Other Toshiba Not Charging Shops in Kolshet
What you get with Xigox in Kolshet, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Kolshet — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Kolshet — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Toshiba Not Charging Repair in Kolshet — Professional, Reliable, and Affordable
Why waste time on aggregators? Get direct service without middleman markup with Xigox. Each week, people in Kolshet search for dependable Toshiba Not Charging Repair — and Xigox makes it happen. With 1,00,012+ repairs completed in the Mumbai region, our technicians bring unmatched expertise for Toshiba Not Charging Repair. From corporate offices to student hostels in Kolshet, we've built the reputation that customer reviews confirm.
Express Toshiba Not Charging Repair — What to Expect
Wondering how fast Xigox can complete job in Kolshet? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician reaches you within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this job is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Toshiba is delivered back to your Kolshet address with a quality report.
Doorstep Pickup & Drop across Kolshet
Traveling across town in Kolshet takes hours. That's why Xigox has built a straightforward pickup and delivery network for this repair. Just drop your pin, and our technician will pick up the Toshiba from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Upfront Diagnosis in Kolshet
Uncertain about the issue with your Toshiba? Prior to starting any job, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our technicians in Kolshet will show you the broken part in plain English so you can make an informed decision.
Urgent Toshiba Not Charging Repair in Kolshet
Can't wait 48 hours? We provide rush this repair in Kolshet for urgent situations. Whether you have an important client meeting and your Toshiba just stopped working, our priority service guarantees completion within 4–6 hours. Emergency this repair are available 7 days a week in Kolshet. Simply mention 'URGENT' when booking and we'll prioritise your repair immediately.
OEM-Grade Solutions for Toshiba Not Charging Repair
Reliability matters for this job. That's why our technicians exclusively use original-specification parts for your Toshiba. Rather than counterfeit components, we source from established suppliers. This ensures your job is durable, backed by our written 90-day warranty.
Any Toshiba, Any Brand in Kolshet
No matter the Toshiba you own, Xigox handles this repair. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Real Reviews for Toshiba Not Charging Repair
Don't just take our word for it. Xigox has earned a 4.9-star rating from 9,727+ customer reviews from customers across Mumbai MMR. Customers frequently mention: honest pricing, same-day completion, and OEM-grade replacements. What Kolshet customers value most: "Excellent this job, done same day with genuine parts." Join the growing community of happy Xigox customers in Kolshet.
Privacy Guaranteed for Toshiba Not Charging Repair
Your personal data is our top priority during your repair. Customers throughout Kolshet trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Transparent Pricing Policy for Toshiba Not Charging Repair
The biggest frustration about repair shops in Kolshet is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician provides a clear cost estimate that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this job.
Xigox Service Promise for Toshiba Not Charging Repair
Your repair doesn't end when the Toshiba is returned. The Xigox after-service team remains reachable 7 days a week, 9 AM–9 PM via WhatsApp or phone. Should any concern arise in the post-repair period, simply contact us and a technician is dispatched at no cost. This commitment is why residents in Kolshet return to Xigox.
Your Toshiba is an investment — keep it running with a trusted Toshiba Not Charging Repair service. Xigox serves homes and offices across the region with honest quotes. Ready to get started? Reach us at +91 74997 61196 for instant Toshiba Not Charging Repair in Kolshet.
Service area
Toshiba Not Charging Repair in Kolshet — Service Area & Coverage
Xigox provides toshiba not charging repair across Kolshet (PIN 400607), in the Thane district. Our doorstep pickup and on-site service cover the entire Kolshet area and the neighbourhoods around it.
Localities we cover in Kolshet: Thane West, Balkum, Brahmand, Kolshet Industrial Area. Wherever you are in Kolshet, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Kolshet Industrial Zone, Balkum Market (nearby) and Viviana Mall (nearby), and along Kolshet Road, Ghodbunder Road and Pokhran Road. If you're near any of these landmarks, same-day pickup for toshiba not charging repair is almost always available.
Toshiba Not Charging Repair near Kolshet
We also serve these nearby areas — tap your locality for local toshiba not charging repair:
Toshiba Not Charging Repair price in Kolshet — know it before you book
- 1Pick your device & issue
- 2See the real price range
- 3Free doorstep pickup in Kolshet
4.9 from 9,727 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Find Your Fix by Symptom
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest pickup point: Hiranandani Estate, Thane West
~1 km from Kolshet. With free doorstep pickup you don't need to travel — this is our nearest pickup point.
Book a repair
Toshiba Not Charging Repair — Book Now
Free pickup · Genuine parts · 90-day warranty
Booking received
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
- Credited to your total repair cost if you go ahead.
- Still applies if the device can't be repaired or you decline the repair.
+91
Device type *
Inspection fee: ₹350
- If you go ahead with the repair, the ₹350 is credited to your total repair cost.
- If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.