Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Professional Laptop Keyboard Replacement for your Alienware laptop or computer in CSMT. Experienced technicians, OEM-grade parts & 90-day warranty.
Open 9 AM – 9 PM · 7 days · Free pickup from CSMT & nearby areas

Everything included in your Alienware Laptop Keyboard Replacement service at Xigox CSMT
OEM Keyboard Deck
We stock original and compatible Alienware keyboard assemblies for precise, tactile key response.
Backlight Preserved
RGB or single-colour backlight functionality is fully retained after keyboard replacement.
Spill Damage Repair
Water-damaged Alienware keyboards are dried, cleaned and replaced with full functionality.
90-Day Warranty
90-day warranty on all Alienware keyboard replacements. Sticking or dead keys covered.
1–2 Hour Service
Most Alienware keyboard replacements completed within 1–2 hours at our workshop.
Trackpad Check Included
Trackpad functionality is tested and verified as part of every keyboard replacement service.
All Work Backed by 90-Day Warranty
Free re-repair within 90 days if the same issue recurs. No questions asked.
Understand why expert service protects your Alienware laptop or computer and extends its lifespan
Professional Laptop Keyboard Replacement restores your Alienware Laptop to its intended performance level.
Addressing repair needs early prevents minor issues from escalating into major hardware failures.
Repair is significantly cheaper than replacement. We maximise your Alienware laptop's useful lifespan.
Our technicians are trained specifically on Alienware hardware quirks, ensuring precise and lasting repairs.
Transparent pricing · No hidden fees · Pay only after service is complete
| Service | Estimated Cost | Warranty |
|---|---|---|
| Laptop Keyboard Replacement | ₹1,799 - ₹4,499 | 90 Days |
| Backlit / Palmrest Keyboard Replacement | ₹3,499 - ₹6,999 | 90 Days |
Final quote provided after free laptop or computer inspection. Work starts only with your approval.
Get Exact QuoteWhy Us?
With 1,00,204+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving CSMT. Conveniently located near Crawford Market.
Collection and return anywhere in CSMT at no charge for lab-based Alienware work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Alienware Laptop Keyboard Replacement work begins.
If we cannot resolve your Alienware Laptop Keyboard Replacement issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Who repairs your device
Your Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — transparent, efficient, and professional every step of the way
Call, WhatsApp or book online. Tell us you need Laptop Keyboard Replacement for your Alienware laptop or computer in CSMT. We'll confirm within minutes.
An experienced technician picks up your Alienware laptop or computer from your CSMT address at no cost. No travel required.
Your Alienware laptop or computer is assessed by a specialist trained on Alienware hardware. Full written inspection report — ₹350 fee refunded if you proceed with repair.
We provide a detailed repair quote for Laptop Keyboard Replacement. Work only starts after your explicit written approval — no hidden charges ever.
Our Alienware specialists perform Laptop Keyboard Replacement using OEM-grade parts and professional-grade tools. multi-point quality check included.
Your Alienware laptop or computer is returned to your CSMT address with a written 90-day warranty. If the same issue recurs, we fix it free.
Customer reviews
4.9/5 · 9 reviews shown
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Repair examples
Dell
XPS 13 9340
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
HP
Pavilion Gaming
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
FAQ
Everything you need to know before booking your service
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is CSMT's leading independent specialist for Alienware Laptop repair. Our engineers are not generalists — they undergo dedicated training on Alienware hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Alienware product lines, earning a 4.9-star average customer rating.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Laptop — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400001 postal area within Mumbai City district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Crawford Market, our service coverage extends across CSMT and all surrounding localities. In addition to CSMT, we also provide doorstep repairs and free pickup for lab work for customers in Mantralaya, Kabutar Khana, Fort and other nearby areas.
Straightforward Alienware jobs — battery, keyboard, screen, SSD or RAM — are done at your address in CSMT. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Your Alienware Laptop leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
CSMT & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Xigox keeps Alienware parts and service documentation for 7 Alienware series, so Laptop Keyboard Replacement on a Alienware, Inspiron, Latitude and OptiPlex machine is handled by someone who has seen that chassis before. We regularly take in Alienware, Inspiron, Latitude and OptiPlex, along with Precision, Vostro and XPS units for Laptop Keyboard Replacement in CSMT. Specific Alienware models on our current service list include Alienware m16, Alienware m18, Alienware x14 and Alienware x16. If your Alienware model is not listed, it is almost certainly still covered — send us the model number on the base sticker and we will confirm parts availability before you book.
The Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Guides
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
Judge an old laptop by its processor generation, not its age. See the dealbreakers, the upgrades with the best...
6 min read Laptop TipsFour quick tests, including the screenshot test, show whether laptop screen flicker comes from Windows or from...
6 min read Laptop TipsA nine-step order of checks for a laptop that is plugged in but not charging, from the wall socket and charger...
6 min read Laptop TipsA running laptop with a black screen usually has a display-path fault, not a dead board. Use the torch test, a...
6 min readSelect your Alienware model for model-specific service details and pricing
Complete range of Alienware repair and upgrade services at Xigox
Not sure if it's a Laptop Keyboard Replacement issue? Check these common Alienware problems
Free pickup & drop across all these neighbourhoods
Free doorstep pickup available in all these areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
Free doorstep pickup · Expert Laptop Keyboard Replacement · 90-day warranty
Serving CSMT and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
What you get with Xigox in CSMT, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | CSMT — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | CSMT — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
How it's done
What our technicians do, what it requires, and how to tell you need it.
When a component genuinely needs swapping rather than repairing, we isolate whether the fault is the keyboard itself or the embedded controller on the motherboard first using a diagnostic key-matrix test, then replace only the keyboard assembly once that's confirmed, reusing your existing keycaps' layout so the replacement matches exactly.
Typical time: 30–45 minutes
Why waste time on aggregators? Get direct service without middleman markup with Xigox. A liquid spill is the most common cause for keyboard failure on Alienware laptops in CSMT. Even a drop of tea or water can short-circuit key sensors beneath the membrane. Our technicians clean and dry the keyboard layer, fix individual keys or swap the full keyboard. Most keyboard Alienware Laptop Keyboard Replacement jobs in CSMT are completed same-day.
The biggest frustration about repair shops in CSMT is surprise bills after the job is done. We've built our entire model around transparency. Before any work begins, our technician shares a written quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this job.
When should you consider it's time for this repair on your Alienware? Watch for: frequent freezing, excessive heat, lagging response, strange noises, battery draining fast, or dead pixels. Experiencing even one of these in CSMT, don't ignore them — delaying often increases repair costs. Xigox technicians can diagnose your Alienware within the hour and advise on the right this repair.
We know you can't stay disconnected in CSMT. We plan this job for rapid turnaround. For most issues, our technicians finish the job within hours. We arrange secure collection from your CSMT home or office, perform the job using precision tools, and deliver it back to you.
Need your Alienware fixed urgently? We provide rush this repair in CSMT for urgent situations. Whether you have an important client meeting and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Emergency this repair are available 7 days a week in CSMT. Simply mention 'URGENT' when booking and we'll prioritise your repair immediately.
Wondering how fast Xigox can complete job in CSMT? Our standard process: First — call or WhatsApp +91 74997 61196 and our pickup technician arrives at your CSMT address within 2 hours. Then — ₹350 diagnostic pinpoints the issue. Step 3 — you approve the quote via WhatsApp — zero pressure. Step 4 — this job is done using OEM-grade components by our engineers, usually within 2–4 hours. Step 5 — your Alienware is delivered back to you with a quality report.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: accurate quotes, fast turnaround, and genuine parts. What CSMT customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in CSMT.
Quality matters for this job. That's why our technicians exclusively use genuine parts for your Alienware. Rather than unbranded components, we source from established suppliers. This helps your job last, backed by our written 90-day warranty.
Your personal data is our top priority during your repair. Customers throughout CSMT trust us because we never access personal files. Throughout the repair, your confidential files remain untouched. If a software reset is necessary, we consult you beforehand.
Arranging this job in CSMT is incredibly hassle-free. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your CSMT doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, this job is executed with genuine parts — and your Alienware is returned to you. Most repairs done same day.
Not sure what's wrong with your Alienware? Before you commit to any repair, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our technicians in CSMT will explain the exact fault clearly so you can make an informed decision.
Time is money in CSMT. That's why Xigox built a hassle-free repair experience you can rely on. No travelling across CSMT — just genuine Alienware Laptop Keyboard Replacement at a fair price. WhatsApp +91 74997 61196 to book your free CSMT pickup.
Service area
Xigox provides alienware laptop keyboard replacement across CSMT, in the Mumbai City district of Mumbai. Our doorstep pickup and on-site service cover the entire CSMT area and the neighbourhoods around it.
Localities we cover in CSMT: Fort, Byculla, Masjid Bunder. Wherever you are in CSMT, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Chhatrapati Shivaji Maharaj Terminus, Crawford Market and Bombay High Court, and along DN Road (Dr. Dadabhai Naoroji Road), MG Road and P D Mello Road. If you're near any of these landmarks, same-day pickup for alienware laptop keyboard replacement is almost always available.
We also serve these nearby areas — tap your locality for local alienware laptop keyboard replacement:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Worli, Dadar
~8.2 km from CSMT. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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