Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert repair for your Alienware m16 in Chembur West. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM


Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Transparent pricing · ₹350 inspection (refunded if you proceed with repair) · No hidden charges · Pay only after approval
| Issue / Component | Repair Price | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Connector Replacement | ₹1,099 - ₹2,199 | 90 Days |
| I/O Board Repair | ₹1,499 - ₹3,699 | 90 Days |
| I/O Board Replacement | ₹4,399 - ₹7,999 | 90 Days |
Prices may vary by exact condition. Final quote given after ₹350 inspection (refunded if you proceed with repair).
Get Exact QuoteWhy Us?
With 1,00,292+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Chembur West. Covering the entire Mumbai Suburban district with same-day service.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Remote Tech Support jobs in Chembur West are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Who repairs your device
Your Alienware m16 is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Alienware m16 issue in Chembur West and schedule a free doorstep pickup.
Our experienced technician inspects your Alienware m16 and provides a transparent written quote for Remote Tech Support.
Once approved, we perform Remote Tech Support using OEM-quality parts. Most repairs are completed same-day.
Every Alienware m16 passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Alienware m16 back to your Chembur West address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
XPS 13 9340
Dell
Latitude 5430
Technician's note
Corporate laptop with heavy daily use. Battery had exceeded 800 charge cycles.
HP
Pavilion x360
Technician's note
Common issue in x360 convertible models. Both hinges replaced for balanced tension.
HP
Pavilion Gaming
Lenovo
ThinkPad E14
Technician's note
Tea had corroded the membrane. Internal components were safe from further damage.
Acer
Aspire 5 A515
Technician's note
HDD was healthy — kept as secondary storage. Massive performance improvement.
Comparison
What you get with Xigox in Chembur West, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Chembur West — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Chembur West — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Customer stories
What customers say about their laptop and computer repairs
“Laptop screen shattered after a fall. Xigox replaced it with an original panel — display looks brand new. Finished in 4 hours, same day. Highly recommend!”
HP Pavilion 15 eg2000
“Keyboard stopped working completely — spilled juice on it. Xigox cleaned and replaced the keyboard. Professional job, data safe, warranty given. Superb!”
Lenovo IdeaPad Slim 3
“Laptop was overheating and shutting down every 20 minutes. Xigox cleaned the fan, replaced thermal paste. Now it runs cool and silent. ₹499 well spent!”
ASUS VivoBook 14
“Motherboard was dead — no power at all. Xigox did chip-level repair instead of replacing the whole board. Saved ₹8000. Running perfectly for 6 months now!”
Dell Inspiron 3511
“Battery was swollen and trackpad stopped clicking. Xigox replaced the battery safely. MacBook performance is back to day-one speed. Expert Apple technicians!”
MacBook Air M1
“Charging port was loose and not connecting. Xigox repaired the port in 2 hours. No data loss, 90-day warranty. Office productivity restored immediately!”
HP EliteBook 840 G8
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Most Chembur West repair shops handle Alienware the same way they handle every other make. We do not. Our Alienware technicians are trained specifically on Alienware m16 architecture — schematics, boardview files and firmware behaviour — which is why our first-time fix rate on Alienware work is so much higher than a general shop's.
Every Alienware component we fit is OEM-grade and batch-tested before it goes into your Alienware m16 — no aftermarket substitutes, no recycled pulls sold as new. You see the part cost and the labour cost separately on the estimate before we start, and the ₹350 inspection comes off the bill if you go ahead.
We actively serve the entire 400071 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near R K Studio, our service coverage extends across Chembur West and all surrounding localities. In addition to Chembur West, we also provide doorstep repairs and free pickup for lab work for customers in Chembur East, Chembur, Chunabhatti and other nearby areas.
How your Alienware m16 gets serviced depends on the fault. Part swaps happen on-site anywhere in Chembur West; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware m16.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Chembur West & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Alienware m16
We repair all Alienware models in Chembur West
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Alienware m16 repairs in Chembur West
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Remote Tech Support · 90-day warranty
Serving Chembur West and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
When this needs a genuine repair rather than a reset, we connect to your laptop via a secure remote-access session (with your permission, visible on your own screen throughout), diagnose the issue directly, and walk through the fix live rather than just telling you what to click.
Typical time: 20–45 minutes
The model
The Alienware m16 is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. GPU artifacting, thermal throttling under load, or a gaming laptop that shuts down mid-match in Chembur West — these are specialist-level faults. Xigox's gaming repair team diagnoses GPU failures at the chip level — saving you from unnecessary ₹20,000–₹60,000 GPU or board replacements. For Alienware m16 Remote Tech Support in Chembur West specifically, Xigox follows this exact process from start to finish — free pickup, transparent written quote, genuine-grade parts, and a 90-day warranty on the completed Alienware m16 Remote Tech Support.
Getting your Alienware fixed in Chembur West is designed to be hassle-free. First, message us at +91 74997 61196 sharing your issue. Then, our free pickup technician arrives at your Chembur West address within the same day. Our engineers then perform a detailed diagnostic (₹350, refunded if you proceed). After your approval, the repair is completed with OEM-grade parts — and your Alienware is delivered back to you. Total turnaround: 24-48 hours.
Quality matters for this issue. That's why our technicians exclusively use genuine parts for your Alienware. Rather than unbranded components, we source from established suppliers. This helps your issue last, backed by our written 90-day warranty.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: no surprise charges, fast turnaround, and genuine parts. What Chembur West customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in Chembur West.
Can't wait 48 hours? Xigox offers emergency this issue in Chembur West for time-sensitive situations. From a presentation tomorrow and your Alienware just crashed, our emergency service moves your Alienware to the front of the line, so most repairs can be finished the same business day. Emergency this issue can be arranged including weekends in Chembur West. Just say 'priority' when calling and our team will fast-track your issue immediately.
Traveling across town in Chembur West can be a nightmare. That's why Xigox has built a straightforward pickup and delivery network for the repair. Simply share your Chembur West address, and our technician will pick up the Alienware from your home or office. After the repair is completed, it is delivered back fully tested and sealed. Save your time without leaving your desk.
Your private information is fully protected during your issue. Residents across Chembur West rely on Xigox because we follow strict data privacy protocols. During the issue, your photos, emails, and passwords are completely secure. In cases where OS reinstallation is required, we will always inform you first.
Curious how quickly Xigox can complete repair in Chembur West? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — the repair is executed using genuine parts at our Virar West workshop, often same day. Then — we return it to your Chembur West address fully tested.
Not everyone in Chembur West can handle complex this issue. Xigox's engineers possess years of experience specifically for Alienware hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Chembur West clients.
One of the most common complaints about repair shops in Chembur West is hidden charges after the job is done. Xigox operates differently. Prior to touching your Alienware, our technician sends a WhatsApp quote covering parts and labour. There is zero ambiguity — the decision is entirely yours. The ₹350 diagnostic is credited 100% when you approve the repair.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house micro-soldering lab means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Chembur West residents seek us out for chip-level issue.
Ready when you are in Chembur West. From emergency repairs to planned maintenance, Xigox takes the stress out of Alienware m16 Remote Tech Support: doorstep collection, OEM-grade spares, same-day turnaround, and a written warranty. Call +91 74997 61196 now.
Service area
Xigox provides alienware m16 remote tech support across Chembur West (PIN 400071), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Chembur West area and the neighbourhoods around it.
Localities we cover in Chembur West: Chembur East, RCF Colony, Tilak Nagar (Chembur), Swastik Park, Sindhi Society, Chembur Camp, Diamond Garden, Basant Park, Govandi, Mankhurd. Wherever you are in Chembur West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around R K Studio, Little World Mall and Ambedkar Garden, and along Sion Trombay Road and Eastern Express Highway. If you're near any of these landmarks, same-day pickup for alienware m16 remote tech support is almost always available.
We also serve these nearby areas — tap your locality for local alienware m16 remote tech support:
4.9 from 26 customer reviews for this service · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: BKC
~3.4 km from Chembur West. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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