Dell
XPS 13 9340
- Issue
- Laptop turns off randomly. Overheating during use.
- Solution
- Deep cleaned fans, replaced thermal paste. Fixed overheating issue.
- Overheating
- Dell
- Thermal
Expert diagnosis & repair for Not Charging on your Alienware device in Thane. Free doorstep pickup, genuine parts & 90-day warranty.
Open 9 AM – 9 PM · 7 days · ₹350 inspection fee (refunded if you proceed with repair)

Common symptoms of Not Charging on Alienware devices. Recognise 2 or more? Book a ₹350 inspection (refunded if you proceed with repair) now.
Charging cable doesn't stay securely connected
Laptop won't charge even with original charger
Battery percentage not increasing while plugged in
Charging port physically damaged or bent
Charger or charging port gets unusually hot
Charging only works at certain cable angles
Don't Delay — Not Charging Gets Worse Over Time
Unaddressed hardware issues worsen and can lead to secondary damage, escalating repair costs significantly.
Knowing the root cause ensures a precise repair — not just a temporary fix.
Repeated plug/unplug cycles wear out charging port pins and the internal connector socket.
Lint, dust and foreign particles accumulate inside the port, blocking electrical contact.
Voltage spikes from faulty chargers or unstable power supply damage the charging IC.
Inserting cables at wrong angles or with force bends or breaks port pins internally.
Transparent pricing · ₹350 inspection fee (refunded if you proceed with repair) first · Pay only after approval
| Repair Type | Estimated Cost | Warranty |
|---|---|---|
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Charging Port Repair | ₹549 - ₹1,199 | 90 Days |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
| Port Cleaning & Re-solder | ₹549 - ₹1,199 | 90 Days |
Final cost confirmed after ₹350 inspection (refunded if you proceed with repair). Work starts only with your approval.
Get Exact QuoteWhy Us?
With 1,00,180+ successful repairs and a 4.9-star rating, Xigox is an independent Alienware repair specialist serving Thane. Conveniently located near Vartak Nagar.
If we cannot resolve your Alienware Laptop Not Charging issue, you pay nothing beyond the inspection fee.
We repair Alienware hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Our engineers work on Alienware hardware regularly. Every repair is tested before return.
We use genuine Alienware parts wherever available; otherwise OEM-compatible components.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Alienware Laptop Not Charging jobs in Thane are completed same-day. Urgent service available for critical cases.
Who repairs your device
Your Alienware is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.

Step-by-step from booking to delivery — complete transparency, no surprises
Call, WhatsApp or book online. Tell us about the Not Charging on your Alienware laptop or computer in Thane. No technical expertise needed.
We pick up your Alienware laptop or computer from your Thane address at no transport cost. Bring it to us or we come to you.
A Alienware specialist examines your laptop or computer and identifies the exact root cause of the Not Charging. Full written report provided — ₹350 fee refunded if you proceed with repair.
We share a detailed repair quote. Work begins only after your explicit approval — no hidden charges, no surprises.
Our engineers fix the Not Charging using OEM-grade Alienware parts. A multi-point quality checklist is completed before your laptop or computer is returned.
Your Alienware laptop or computer is returned to your Thane address with a written 90-day warranty. Same fault recurs? We fix it free of charge.
Customer reviews
4.9/5 · 9 reviews shown
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Repair examples
Dell
XPS 13 9340
ASUS
VivoBook 15
Technician's note
Power surge damaged the charging IC. Recommended using a surge protector.
HP
Pavilion Gaming
MacBook
Air M2
Technician's note
Water had not reached SSD — all data intact. Board-level repair saved customer from logic board replacement.
Dell
Inspiron 15 5520
Technician's note
Used original Dell panel. Customer advised to use a laptop sleeve for protection.
MacBook
Pro M3 14-inch
Watch & learn
Repair videos from our Virar West workshop
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
FAQ
Everything you need to know before booking your inspection
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
If you are looking for Alienware Laptop repair in Thane that is not a brand service centre, this is it. Xigox has run an independent Alienware bench since 2011, and our technicians work on Alienware boards and firmware every day rather than treating them as an occasional job. More than 1,00,000 repairs and a 4.9-star average rating sit behind that.
We stock genuine Alienware parts and OEM-compatible components for every common Laptop fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400601 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Vartak Nagar, our service coverage extends across Thane and all surrounding localities. In addition to Thane, we also provide doorstep repairs and free pickup for lab work for customers in Thane West, Charai, Balkum and other nearby areas.
Doorstep part replacement (battery, keyboard, screen, SSD, RAM) is available across Thane. For chip-level and motherboard repairs, we provide free pickup and drop — confirming within 15 minutes of your booking. Most common faults are resolved same-day. For complex repairs, we provide a realistic timeline and keep you updated throughout.
Every Alienware repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Alienware Laptop.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Thane & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Alienware does not build one laptop — it builds 7 separate series, and Not Charging repair is a different job on each. Xigox services Alienware, Inspiron, Latitude and OptiPlex and the rest of the Alienware range. We regularly take in Alienware, Inspiron, Latitude and OptiPlex, along with Precision, Vostro and XPS units for Not Charging repair in Thane. Specific Alienware models on our current service list include Alienware m16, Alienware m18, Alienware x14 and Alienware x16. If your Alienware model is not listed, it is almost certainly still covered — send us the model number on the base sticker and we will confirm parts availability before you book.
The Alienware is Dell's dedicated gaming brand — distinctive design language, high-refresh displays, aggressive cooling, and RGB lighting, aimed squarely at enthusiast gamers across both laptop and desktop forms.
Worth knowing for this repair: Aggressive, often multi-fan cooling solutions — dust buildup has a more noticeable performance impact than on thinner, less powerful laptops.
Guides
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
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6 min readSelect your specific Alienware model for a more targeted diagnosis page
All common Alienware hardware and software issues resolved with 90-day warranty
All Alienware repair and upgrade services available at Xigox Thane
Free pickup & drop across all these neighbourhoods
Free doorstep service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 Inspection (refunded if you proceed with repair) · Expert repair for Not Charging · 90-day warranty
Serving Thane and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
What you get with Xigox in Thane, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Thane — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Thane — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Avoid the directory hustle. Choose a direct service centre with Xigox. Setting up a gaming rig in Thane requires component knowledge, cable management discipline, and proper BIOS configuration. Xigox offers complete rig assembly and configuration: tailored build advice, clean cable routing, memory performance optimisation, and full load testing before delivery. When it's Alienware Not Charging Repair you need in Thane, Xigox applies this same standard: a written quote before any work begins, genuine-grade parts, and a 90-day warranty covering the finished Alienware Not Charging Repair — parts and labour both.
Not everyone in Thane can handle complex this repair. Xigox's engineers work on Alienware hardware every day specifically for Alienware hardware. Whether it's a minor fix or advanced component-level motherboard repair, we fix it properly right here for Thane clients.
Not sure what's wrong with your Alienware? Before you commit to any job, Xigox conducts a comprehensive hardware inspection. While we charge a nominal ₹350, this amount is fully refunded when you approve the quote. Our local experts will explain the exact fault clearly so you can make an informed decision.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house BGA rework station means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Thane residents come to Xigox specifically for this.
Is your deadline today? We provide priority this job in Thane for critical situations. Whether you have an exam deadline and your Alienware just stopped working, our priority service puts your Alienware at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in Thane. Simply mention 'URGENT' when booking and we'll prioritise your job immediately.
Xigox isn't just for individuals Thane rely on our repair to minimise downtime. Our corporate solutions include annual maintenance plans, priority turnaround, and dedicated account managers. Whether you have 5 laptops or 500, Xigox handles this repair for your Thane office with corporate billing and detailed repair documentation.
We know your time is valuable in Thane. Xigox plans this job for speed and efficiency. In 90% of cases, our technicians complete the job on the same day. Our team offers free doorstep pickup from your Thane address, execute the repair at our workshop, and return it to you.
All this repair completed by Xigox in Thane comes with a written three-month warranty on parts and labour. That means, if anything goes wrong within 3 months, we fix it at zero extra cost. You get a written warranty card every single time, so the terms are clear.
Completing the repair is just the first step at Xigox. Before your Alienware is returned in Thane, it undergoes a comprehensive multi-point inspection. We verify that your job was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Thane.
No matter the Alienware you own, Xigox handles this repair. Xigox engineers are trained across all major brands: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Different manufacturers have unique design choices we account for in every repair. This depth of brand knowledge reduces repair time and lowers the chance of secondary damage.
During your job in Thane, it's the perfect time to consider an upgrade. A large number of clients choose to add thermal repasting while the Alienware is being repaired. Bundling these services saves you money on labour and extends its life by years. Inquire today about performance upgrades when you book your job.
Get it fixed properly in Thane. We bring together trained specialists, genuine components, transparent ₹350 diagnostics, and a written 90-day warranty on every Alienware Not Charging Repair. Join the thousands in Thane who trust us — call or WhatsApp +91 74997 61196 for doorstep convenience in Thane.
Service area
Xigox provides alienware not charging repair across Thane (PIN 400601), in the Thane district of Mumbai. Our doorstep pickup and on-site service cover the entire Thane area and the neighbourhoods around it.
Localities we cover in Thane: Thane West, Thane East, Majiwada, Ghodbunder Road, Vartak Nagar, Hiranandani Estate, Wagle Estate, Kasarvadavali, Kopri, Balkum, Waghbil, Naupada. Wherever you are in Thane, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Viviana Mall, Korum Mall, Thane Station, Upvan Lake and Talao Pali, and along Kolshet Road, Pokhran Road No. 1, Pokhran Road No. 2, Gokhale Road, LBS Road and Eastern Express Highway. If you're near any of these landmarks, same-day pickup for alienware not charging repair is almost always available.
We also serve these nearby areas — tap your locality for local alienware not charging repair:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Hiranandani Estate, Thane West
~4.4 km from Thane. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
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