"Plugged in, not charging" is one of the most common laptop problems. It has 7 causes — some are free software fixes you can do right now, others need a technician. This guide walks through each one in order from simplest to most serious.
Try These First — Free Fixes
- Restart the laptop — a driver glitch causes Windows to show "not charging" even when the battery is fine. A restart often fixes it.
- Unplug and replug the charger — at both the laptop and wall ends.
- Check the wall socket — plug something else in to confirm the socket is working.
- Remove the battery (if removable) — power off, remove the battery, power on with just the charger. If it works, the battery needs replacement.
- Try a different charger — borrow one from someone with the same laptop model. If it charges, your adapter is the problem.
7 Causes of Laptop Not Charging
1. Dead Charger / Adapter
Signs: Charging LED doesn't light up with this charger. Works with another charger of same wattage.
Fix: Charger replacement. Cost: ₹799–₹2,499 (OEM-compatible). Time: same day.
2. Frayed or Broken Charging Cable
Signs: Charges only when cable is held at a specific angle. Visible damage near the connector end.
Fix: Cable replacement (if detachable) or full adapter replacement. Cost: ₹499–₹1,999.
3. Damaged Charging Port (DC Jack / USB-C)
Signs: Charger works on another laptop. LED flickers when you wiggle the cable. Charging is intermittent.
Fix: Charging port replacement or re-soldering. Cost: ₹799–₹2,499. Time: same day.
4. Dead / Swollen Battery
Signs: Laptop works perfectly when plugged in but dies immediately when unplugged. Battery percentage stuck at 0% or not shown.
Fix: Battery replacement. Cost: ₹1,499–₹4,500. Time: same day.
5. Battery Driver / Windows Update Issue
Signs: "Plugged in, not charging" appears in Windows but the battery percentage moves slowly. Started after a Windows Update.
Fix: Device Manager → Batteries → Microsoft ACPI-Compliant Control Method Battery → Uninstall → Restart. Windows reinstalls the driver. Free fix.
6. Charging IC Failure (Motherboard)
Signs: No charging LED even with a known-good charger. Battery shows 0% and doesn't move. Laptop may boot from charger alone if battery is removed.
Fix: Chip-level charging IC replacement on the motherboard. Cost: ₹2,499–₹4,999. Time: 1–2 days.
7. Incorrect Wattage Charger
Signs: "Plugged in, not charging" — or charges very slowly (1% per hour). You recently changed your charger.
Fix: Use the correct wattage adapter. Gaming laptops need 120–230W; ultrabooks typically 45–65W. A low-wattage charger won't charge under load. Cost: ₹799–₹2,499 for the right adapter.
Laptop Not Charging — Cost Summary
| Cause | Fix | Cost |
|---|---|---|
| Software / driver glitch | Driver reinstall | Free |
| Wrong wattage charger | Buy correct adapter | ₹799 – ₹2,499 |
| Dead charger / cable | Charger replacement | ₹799 – ₹2,499 |
| Damaged charging port | Port repair | ₹799 – ₹2,499 |
| Dead battery | Battery replacement | ₹1,499 – ₹4,500 |
| Charging IC failure | Chip-level motherboard repair | ₹2,499 – ₹4,999 |
Get a Free Diagnosis from Xigox
Not sure what's wrong? Our technician diagnoses your laptop for free and gives you a fixed written quote before any work starts.
- 📞 Call / WhatsApp: +91 74997 61196 (9 AM–9 PM, 7 days)
- 🚗 Free doorstep pickup across Mumbai, Thane & Palghar
- ✅ 90-day warranty · Genuine-grade parts · Same-day service
How Much Does Laptop Repair Cost in Mumbai?
Laptop repair costs in Mumbai vary by fault: battery replacement ₹1,500–₹3,500, screen replacement ₹2,500–₹8,000, keyboard replacement ₹1,200–₹3,000, fan clean and thermal repaste ₹699–₹999, SSD upgrade ₹3,000–₹5,000 (parts), motherboard chip-level repair ₹2,500–₹12,000. The exact price depends on your laptop brand and specific model. Xigox provides a free diagnostic and a fixed quote before any work begins — no hidden charges, no surprises.
How Long Does Laptop Repair Take?
Battery, keyboard, fan cleaning, RAM, and SSD upgrades complete the same day — most within 2–4 hours at our workshop after pickup. Screen replacement takes same day to 1 day depending on panel availability for your specific model and resolution. Motherboard chip-level repair takes 2–5 days depending on fault complexity and component sourcing. We confirm the exact timeline before collecting your device and send WhatsApp progress updates throughout.
Is Doorstep Laptop Repair in Mumbai Safe?
Yes. Xigox technicians are trained and ID-verified professionals. All repairs are hardware-only — your data is never accessed, copied, or transferred at any point during the repair. Your storage drive stays inside the laptop throughout. You receive a digital job receipt with technician name, repair details, and part information. All parts and labour carry a 90-day warranty.
