Gaming
PC RTX 4080
- Issue
- No display output, fans spinning. No boot sequence.
- Solution
- Diagnosed motherboard failure. Replaced with compatible board.
Goregaon West
4 Hours
- Motherboard
- Gaming
- Display
Custom · Computer GPU Upgrade · Malad West
Custom
Computer GPU Upgrade
in Malad West
Professional Computer GPU Upgrade for your Custom laptop or computer in Malad West. Experienced technicians, OEM-grade parts & 90-day warranty.
✓ Experienced Technicians ✓ Free Doorstep Pickup ✓ Same-Day Service ✓ 90-Day Warranty ✓ OEM Quality Parts
Open 9 AM – 9 PM · 7 days · Free pickup from Malad West & nearby areas
What's Included
What Our Custom Computer GPU Upgrade Covers
Everything included in your Custom Computer GPU Upgrade service at Xigox Malad West
Verified Speed Boost
Benchmark tests confirm performance improvements after SSD/RAM upgrade on your Custom laptop.
Data Migration Included
All your existing data is safely cloned and transferred to the new SSD — no reinstallation needed.
90-Day Upgrade Warranty
90-day warranty on all hardware upgrades. New component failure covered completely.
OS Compatibility Check
Windows, macOS or Linux compatibility verified post-upgrade. Drivers installed if needed.
Same-Day Service
Most Custom SSD/RAM upgrades completed the same day — typically 1–2 hours.
Performance Report
Before/after performance comparison provided so you can see the real-world improvement.
All Work Backed by 90-Day Warranty
Free re-repair within 90 days if the same issue recurs. No questions asked.
Why It Matters
Why Professional Custom Computer GPU Upgrade Makes a Difference
Understand why expert service protects your Custom laptop or computer and extends its lifespan
5–10× Faster Speeds
Upgrading from HDD to NVMe SSD delivers 5–10× faster boot times, app launches and file transfers.
Improved Battery Life
SSDs consume significantly less power than HDDs, giving your Custom Computer longer battery life.
No Moving Parts
Unlike HDDs, SSDs have no moving parts — they're shock-resistant and far less likely to fail.
Extend Product Lifespan
An SSD upgrade can give an old Custom Computer 3–5 more years of productive use.
Service Pricing
Custom Computer GPU Upgrade Cost in Malad West
Transparent pricing · No hidden fees · Pay only after service is complete
| Service | Estimated Cost | Warranty |
|---|---|---|
| Upgrade Consultation | ₹350 - ₹499 | N/A |
| Single Component Upgrade | ₹1,199 - ₹2,799 | 90 Days |
| Dual Component Upgrade | ₹2,199 - ₹4,899 | 90 Days |
| Full System Upgrade | ₹4,399 - ₹9,799 | 90 Days |
Final quote provided after free laptop or computer inspection. Work starts only with your approval.
Get Exact QuoteWhy Us?
Why Choose Xigox for Custom Computer GPU Upgrade in Malad West?
With 1,00,168+ successful repairs and a 4.9-star rating, Xigox is an independent Custom repair specialist serving Malad West. Serving all addresses in the 400064 postal zone.
Component-Level Repairs
We repair Custom hardware at chip and board level where it's safe to do so — often a fraction of a full-module swap.
Experienced Technicians
Our engineers work on Custom hardware regularly. Every repair is tested before return.
Genuine & OEM-Grade Parts
We use genuine Custom parts wherever available; otherwise OEM-compatible components.
90-Day Parts Warranty
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Same-Day Turnaround
Most Custom Computer GPU Upgrade jobs in Malad West are completed same-day. Urgent service available for critical cases.
Full Transparency
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
- Repairs Completed
- 1,00,168+
- Since 2011
- Average Rating
- 4.9 ★
- 9,605+ reviews
- Repair Warranty
- 90 Days
- Parts & labour
- Avg Response
- 30 Min
- For common issues
- Pickup & Drop
- Free
- ₹350 inspection fee
- Est. Since
- 2011
- 15+ yrs in Mumbai Suburban
Who repairs your device
Repaired in-house by Xigox technicians
Your Custom is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
- Repaired in-house, not outsourced
- Quote approved by you before work starts
- Your files stay private
- Microscope and board-level tools
- Genuine or OEM-grade parts
- 90-day warranty on repairs
Service Process
How We Deliver Custom Computer GPU Upgrade
From booking to delivery — transparent, efficient, and professional every step of the way
Book Service
Call, WhatsApp or book online. Tell us you need Computer GPU Upgrade for your Custom laptop or computer in Malad West. We'll confirm within minutes.
Free Doorstep Pickup
An experienced technician picks up your Custom laptop or computer from your Malad West address at no cost. No travel required.
₹350 Inspection (refunded if you proceed with repair)
Your Custom laptop or computer is assessed by a specialist trained on Custom hardware. Full written inspection report — ₹350 fee refunded if you proceed with repair.
Transparent Quote
We provide a detailed repair quote for Computer GPU Upgrade. Work only starts after your explicit written approval — no hidden charges ever.
Expert Repair
Our Custom specialists perform Computer GPU Upgrade using OEM-grade parts and professional-grade tools. multi-point quality check included.
90-Day Warranty + Delivery
Your Custom laptop or computer is returned to your Malad West address with a written 90-day warranty. If the same issue recurs, we fix it free.
Customer reviews
What Customers Say About Laptop & Computer Repairs in Malad West
4.9/5 · 12 reviews shown
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Repair examples
Recently Repaired Desktops & Computers
Fixed
Custom
Gaming PC
- Issue
- Customer purchased individual components online. Needed professional assembly, BIOS config, and OS installation.
- Solution
- Assembled all components with cable management. Configured BIOS, enabled XMP for RAM. Installed Windows 11 with all drivers and gaming softw...
Technician's note
Build: Ryzen 7 7800X3D, RTX 4070 Super, 32GB DDR5, 1TB NVMe. Stress tested for stability.
Goregaon West
4 Hours
- Custom Build
- Gaming
- Assembly
HP
ProDesk 400 G9
- Issue
- Office desktop extremely slow. Boot time over 3 minutes. Applications taking 30+ seconds to launch.
- Solution
- Upgraded from 1TB HDD to 512GB NVMe SSD. Cloned OS and data. Boot time reduced to 8 seconds.
Technician's note
Original HDD retained as secondary storage. Best ROI upgrade for any desktop.
Bandra East
2 Hours
- SSD
- HP
- Desktop
Lenovo
ThinkCentre M70t
- Issue
- PC randomly shutting down during heavy workloads. Sometimes fails to POST. Capacitor bulging visible.
- Solution
- Replaced 3 failed electrolytic capacitors with Japanese-grade caps. Reflowed solder joints around VRM area.
Technician's note
Component-level repair saved customer from motherboard replacement cost.
Thane West
3 Hours
- Motherboard
- Lenovo
- Capacitor
Dell
OptiPlex 7010
- Issue
- PC dead — no power, no LED indicators. Power supply fan not spinning at all.
- Solution
- Diagnosed failed 450W PSU. Replaced with compatible unit. All components powered on successfully.
Technician's note
PSU exceeded 5-year lifespan. Recommended surge protector for office fleet.
Andheri West
1 Hour
- PSU
- Dell
- Desktop
Mac
Mini M2
- Issue
- Mac Mini came with 256GB SSD — constantly full. macOS throwing "disk almost full" warnings daily.
- Solution
- Upgraded internal SSD to 1TB. Migrated all data and macOS with Apple's migration tools. Apple Silicon boot verified.
Technician's note
M2 Mac Mini SSD upgrade requires specific NVMe controller compatibility. Used validated module.
Borivali West
2 Hours
- SSD
- Mac Mini
- Apple
Watch & learn
See Our Repair Process in Action
Repair videos from our Virar West workshop
Xigox Service Centre — Mumbai's Trusted Repair Experts
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
Inside Xigox — Computer & Laptop Repair Service Centre, Mumbai
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
Laptop & Computer Repair, Sales & Data Recovery — Xigox
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
Xigox Laptop & Computer Repair — Real Customer Experience
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
FAQ
FAQs — Custom Computer GPU Upgrade in Malad West
Everything you need to know before booking your service
10 questions answered
Single component 30-60 minutes. Full system upgrades with OS migration take 3-5 hours.
Yes! Xigox offers same-day Custom Computer GPU Upgrade for most common issues in Malad West. We pick up your computer in the morning, repair it at our workshop, and deliver it back by evening. Same-day service applies to screen replacements, battery changes, software repairs, and more. Free pickup also available in Malad, Orlem, Kandivali West and surrounding areas.
Absolutely. Data security is our top priority. Our technicians never access personal files during Custom Computer GPU Upgrade. We follow strict protocols to prevent data loss, and we'll always inform you before any procedure that could affect stored data. Your privacy is fully protected. Our service covers the full 400064 postal area in Malad West.
Xigox handles Custom Computer GPU Upgrade for all major brands in Malad West, including Apple, HP, Dell, Lenovo, Asus, Acer, MSI, Intel and custom-built systems — and many more. No brand or model is too complex — we repair them all. Free pickup also available in Malad, Orlem, Kandivali West and surrounding areas.
Yes — ₹350 for the inspection in Malad West. Our technician diagnoses your computer and gives you a clear written estimate; if you go ahead with the repair, that ₹350 is adjusted against the total cost, so the inspection itself doesn't add to the bill. If you decide not to proceed, the ₹350 still applies for the technician's time. Trusted by customers throughout Mumbai Suburban — rated 4.9★ across 9,605+ reviews.
We accept all major payment methods for Custom Computer GPU Upgrade in Malad West: UPI (Google Pay, PhonePe, Paytm), debit/credit cards, net banking, and cash. Payment is collected after the repair is completed to your satisfaction — we never charge upfront without consent. Our service covers the full 400064 postal area in Malad West.
Yes — out-of-warranty computers are most of what we handle in Malad West. Once the manufacturer warranty lapses, authorised centres often quote near-replacement prices for a single component. We repair at component level where it is safe to do so, which is usually a fraction of that cost, and back it with our own 90-day warranty. Our service covers the full 400064 postal area in Malad West.
You pay nothing beyond the ₹350 inspection. If we cannot resolve the fault, we explain exactly what we found, return your computer in the condition we received it, and — where the economics do not justify a repair — tell you so plainly rather than selling you work that is not worth doing. Our service covers the full 400064 postal area in Malad West.
For software faults, setup, upgrades and diagnostics we can work on-site anywhere in Malad West. Component-level work — board repair, screen bonding, liquid-damage recovery — needs workshop equipment, so we collect the computer, repair it, and return it. Both options are free of travel charges. We've been serving Mumbai Suburban district for over 15 years.
We send live updates over WhatsApp at each stage: collection, diagnosis, quote approval, repair completion, and dispatch. You can reply to that thread at any point to reach the technician handling your computer rather than a general helpline. Customers across Malad West (400064) enjoy priority same-day scheduling.
Still have questions?
Send us your question on WhatsApp or call — a technician will answer.
Custom Computer Repair in Malad West — Xigox
Xigox is Malad West's leading independent specialist for Custom Computer repair. Our engineers are not generalists — they undergo dedicated training on Custom hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Custom product lines, earning a 4.9-star average customer rating.
Parts for Custom Computer models are held in stock rather than ordered after you book, so most repairs are not waiting on a supplier. Screens, batteries, keyboards, charging boards and flex cables are all OEM-grade. You approve a written estimate first, and the ₹350 inspection is credited back against the repair.
We actively serve the entire 400064 postal area within Mumbai Suburban district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Western Express Highway, our service coverage extends across Malad West and all surrounding localities. In addition to Malad West, we also provide doorstep repairs and free pickup for lab work for customers in Malad, Orlem, Kandivali West and other nearby areas.
How your Custom Computer gets serviced depends on the fault. Part swaps happen on-site anywhere in Malad West; board-level work goes to the bench because it needs proper rework equipment. Either way collection and return are free, and you get progress updates rather than having to chase us.
Your Custom Computer leaves with a written 90-day warranty covering both parts and labour. Same fault back inside that window and we redo it free — no argument, no diagnostic fee. WhatsApp support stays open afterwards for any question about the repair.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Malad West & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Product lines
Custom Models We Repair for Computer GPU Upgrade in Malad West
At our bench we handle Computer GPU Upgrade on the Custom Office range; the models are listed below.
Custom Office
A Custom Office PC is a desktop built from individually selected components for everyday office/productivity use rather than gaming or heavy workloads.
Custom Gaming PC
A Custom Workstation is a desktop built from individually selected professional-grade components for engineering, creative, or data workloads, rather than a certified pre-built workstation.
Worth knowing for this repair: Component mix is unique to each build — we confirm exact parts (including whether ECC memory or workstation-class GPUs are present) before diagnosis.
Guides
Repair Guides & Troubleshooting Articles for Malad West Customers
Written by the Xigox workshop team — diagnostics, cost breakdowns and step-by-step fixes you can read before you book.
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3 min readComputer GPU Upgrade for All Custom Models in Malad West
Select your Custom model for model-specific service details and pricing
Other Custom Repair Services in Malad West
Complete range of Custom repair and upgrade services at Xigox
Desktop Computer Upgrade Desktop Data Backup Desktop Data Recovery Desktop Data Transfer Desktop Deep Cleaning Service Desktop Driver Installation Desktop Ethernet Port Repair Desktop Fan Replacement Desktop Graphics Card Upgrade Desktop Hard Drive Replacement Desktop Hardware Upgrade Desktop HDMI Port Repair Desktop Keyboard Replacement Desktop Malware Removal Desktop Monitor Repair Desktop Motherboard Repair
Common Custom Problems Fixed in Malad West
Not sure if it's a Computer GPU Upgrade issue? Check these common Custom problems
Computer No Display Computer Not Turning On Computer Overheating Computer Power Supply Failure Computer RAM Problems Computer Slow Performance Computer USB Ports Failing Computer Virus/Malware Computer Windows Not Booting Computer Audio Issues Computer Beeping On Startup Computer Blue Screen of Death
Acer
Apple
ASUS
Dell
HP
Intel
Lenovo
MSI
Samsung
Areas, Roads & Landmarks We Cover in Malad West
Free pickup & drop across all these neighbourhoods
Localities & neighbourhoods
- Malad West
- Malad East
- Malwani
- Mindspace
- Evershine Nagar
- Chincholi Bunder
- Dindoshi
- Evershine City
- Jankalyan Nagar
- Rathodi
- Kurar Village
Roads & highways
- SV Road
- Link Road
- New Link Road
- Western Express Highway
- Marve Road
Landmarks & famous places
- Inorbit Mall
- Infinity Mall (Malad)
Custom Computer GPU Upgrade Near Malad West
Free doorstep pickup available in all these areas
Custom Computer GPU Upgrade — All Locations
Agripada
Flora Fountain
Chinchpokli
Vasai Creek
Nalasopara
SEEPZ
Juhu
Borivali
Dahisar
CSMT
Uttan
Majiwada
Charni Road
IC Colony
Vasai West
Medtiya Nagar
Sakinaka
Gamdevi
Andheri Kurla Road
Pydhonie
Dahisar West
Nariman Point
Papdy Road
Palghar Station
Dadar
Bhendi Bazaar
Grant Road
Bhayandar
Ghodbunder Road
Lokhandwala Back Road
Explore more services
More Repair & Tech Services Near Malad West
Same technicians · Free pickup · 90-day warranty across all services.
Free Pickup · ₹350 Inspection, Credited · 90-Day Warranty · 4.9 ★
Book Custom
Computer GPU Upgrade Today
Free doorstep pickup · Expert Computer GPU Upgrade · 90-day warranty
Serving Malad West and all of Mumbai MMR · Open 9 AM – 9 PM daily
Comparison
Xigox vs Other Custom Computer GPU Upgrade Shops in Malad West
What you get with Xigox in Malad West, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Malad West — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Malad West — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
How it's done
How We Perform Computer GPU Upgrade
What our technicians do, what it requires, and how to tell you need it.
1 How It's Performed
For an upgrade rather than a repair, we run a stress test alongside thermal imaging to confirm whether artifacts or crashes are a genuine GPU fault versus a cooling or driver issue, since those three causes look very similar on the surface but need completely different fixes.
Typical time: 1–4 hours
2 What This Requires
- On desktops: confirmation of power-supply headroom before any card upgrade, since an underpowered PSU can mimic GPU instability symptoms.
- A clean driver reinstall as part of the verification step, ruling out software before any hardware conclusion is reached.
3 When You Need This
- You want to run newer software or games that your current card genuinely can't handle (an upgrade case, not a repair case).
- The system falls back to integrated graphics unexpectedly on a laptop with a dedicated GPU.
Custom Computer GPU Upgrade in Malad West — Professional, Reliable, and Affordable
Tired of middlemen? Work with the actual repair team — Xigox. Desktop PC diagnostics in Malad West need a different approach than laptop repair — a POST card, PSU tester, and RAM slot isolation. Xigox technicians use a methodical component-isolation sequence: starting from the most common fault point outward. This prevents unnecessary parts purchases — you don't replace a ₹8,000 GPU if the PSU is the real fault.
Same-Day Custom Computer GPU Upgrade — How It Works
Curious how quickly Xigox can complete issue in Malad West? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this issue is executed using genuine parts at our Virar West workshop, often same day. Then — your Custom is delivered back to your Malad West address fully tested.
Malad West Customer Support for Custom Computer GPU Upgrade
Xigox's responsibility extends beyond the repair itself. Our support line is available daily via call or message. If you notice anything unusual in the post-repair period, just reach out and we dispatch a technician immediately. This promise is why Malad West customers choose Xigox again and again.
Authentic Components for Custom Computer GPU Upgrade
Reliability matters for this issue. Because of this, our team strictly use original-specification parts for your Custom. Instead of counterfeit components, we use trusted supply chains. This is how we help your issue stay durable, supported by our standard 90-day warranty.
Our Custom Computer GPU Upgrade Process Step by Step
Getting your Custom fixed in Malad West is incredibly hassle-free. Step 1, call or WhatsApp us at +91 74997 61196 to describe your issue. Next, our complimentary collection driver arrives at your Malad West doorstep within 1–2 hours. The team then carry out a thorough diagnostic (₹350, credited toward your repair). Once you agree, the repair is executed with genuine parts — and your Custom is returned to you. Most repairs done same day.
Same-Day Rush Custom Computer GPU Upgrade Available
Need your Custom fixed urgently? We provide rush this issue in Malad West for urgent situations. Whether you have an important client meeting and your Custom just stopped working, our priority service puts your Custom at the front of the queue, so most repairs can be finished the same business day. Priority repairs are available 7 days a week in Malad West. Simply mention 'URGENT' when booking and we'll prioritise your issue immediately.
Post-Repair Performance Custom Computer GPU Upgrade
Following a professional repair in Malad West, you can expect significantly better performance: faster boot times, lower fan noise, full-day battery performance, or crisp, bright display — based on what was fixed. Xigox performs a benchmark at the end of every repair in Malad West to document the improvement.
Any Custom, Any Brand in Malad West
Your Custom model doesn't limit what we can fix. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Rigorous Testing after Custom Computer GPU Upgrade
Fixing the immediate problem is only half the job at Xigox. Before your Custom is returned in Malad West, it must pass a rigorous full-system quality check. Our team ensures that the repair was successful, checking wi-fi connectivity. This level of testing is the reason for our 4.9★ rating across Malad West.
Expert Technicians for Custom Computer GPU Upgrade in Malad West
Not all shops in Malad West has the skills for complex this issue. Our technicians work on Custom hardware every day dealing with Custom hardware. From basic part swaps to complex micro-soldering, we handle it all right here for Malad West clients.
Fast & Easy Custom Computer GPU Upgrade in Malad West
We know you can't stay disconnected in Malad West. We plan the repair for rapid turnaround. For most issues, our technicians finish the repair within hours. We arrange secure collection from your Malad West home or office, perform the repair using precision tools, and deliver it back to you.
Make the smart choice for your Custom in Malad West. Xigox: real technical skill, genuine components, no hidden costs, doorstep service — all confirmed in writing. Thousands of Malad West customers already have: call +91 74997 61196 for fast, affordable Custom Computer GPU Upgrade in Malad West.
Service area
Custom Computer GPU Upgrade in Malad West — Service Area & Coverage
Xigox provides custom computer gpu upgrade across Malad West (PIN 400064), in the Mumbai Suburban district of Mumbai. Our doorstep pickup and on-site service cover the entire Malad West area and the neighbourhoods around it.
Localities we cover in Malad West: Malad East, Malwani, Mindspace, Evershine Nagar, Chincholi Bunder, Dindoshi, Evershine City, Jankalyan Nagar, Rathodi, Kurar Village. Wherever you are in Malad West, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Inorbit Mall and Infinity Mall (Malad), and along SV Road, Link Road, New Link Road, Western Express Highway and Marve Road. If you're near any of these landmarks, same-day pickup for custom computer gpu upgrade is almost always available.
Custom Computer GPU Upgrade near Malad West
We also serve these nearby areas — tap your locality for local custom computer gpu upgrade:
Custom Computer GPU Upgrade price in Malad West — know it before you book
- 1Pick your device & issue
- 2See the real price range
- 3Free doorstep pickup in Malad West
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Find Your Fix by Symptom
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Goregaon East
~3.3 km from Malad West. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Custom Computer GPU Upgrade — Book Now
Free pickup · Genuine parts · 90-day warranty
Booking received
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
- Credited to your total repair cost if you go ahead.
- Still applies if the device can't be repaired or you decline the repair.
+91
Device type *
Inspection fee: ₹350
- If you go ahead with the repair, the ₹350 is credited to your total repair cost.
- If the device can't be repaired or you decide not to continue, the ₹350 inspection fee still applies.
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.