Expert repair for your Custom Office PC in Charai. Free doorstep pickup, OEM-quality parts & 90-day warranty.
Open every day, 9 AM – 9 PM
Run by Tejas & Janak Chudasama since 2011
Xigox is a family-run, ISO 9001:2015-certified repair business, not a marketplace listing or a franchise. Every repair is backed by a written 90-day warranty and billed against GSTIN 27AJXPC8441R1Z7. Read our story
Photos
Photographs of Xigox technicians working on opened laptops and boards. They show how the work is done, not the results on any particular customer's device.
All photos are real photographs of the Xigox team at work.
Why Us?
With 1,00,238+ successful repairs and a 4.9-star rating, Xigox is an independent Custom repair specialist serving Charai. Covering the entire Thane district with same-day service.
Every repair backed by a written 90-day warranty. Same fault recurs? We fix it free of charge.
Most Custom Desktop Data Backup jobs in Charai are completed same-day. Urgent service available for critical cases.
We quote before starting work. No hidden fees. You pay exactly what you were quoted.
Free WhatsApp support for any questions about your Custom Office PC Desktop Data Backup after repair — always.
Collection and return anywhere in Charai at no charge for lab-based Custom work — we don't bill for convenience.
₹350 inspection fee (refunded if you proceed). Written quote before any Custom Desktop Data Backup work begins.
Who repairs your device
Your Custom Office PC is handled by Xigox technicians from start to finish. It is never handed on to another shop. Work that needs the repair bench is done at our workshop in Virar West.
Board-level faults are traced with a microscope, a multimeter and a soldering station before any part is replaced, and parts are fitted only after you approve the quote.
We don't open your personal files during a repair. When a job needs access to your data, such as data recovery or a Windows reinstall, we ask you first.
From booking to delivery — here's exactly what happens at every step
Call or WhatsApp +91 74997 61196. Tell us your Custom Office PC issue in Charai and schedule a free doorstep pickup.
Our experienced technician inspects your Custom Office PC and provides a transparent written quote for Desktop Data Backup.
Once approved, we perform Desktop Data Backup using OEM-quality parts. Most repairs are completed same-day.
Every Custom Office PC passes a multi-point QA test before delivery. Your 90-day warranty starts from this moment.
We deliver your repaired Custom Office PC back to your Charai address. Completely free, same day.
Post-repair support via WhatsApp. If the issue recurs within 90 days, we fix it at zero cost.
Repair examples
Dell
OptiPlex 7010
Technician's note
PSU exceeded 5-year lifespan. Recommended surge protector for office fleet.
Lenovo
ThinkCentre M70t
Technician's note
Component-level repair saved customer from motherboard replacement cost.
HP
ProDesk 400 G7
Technician's note
Capacitor failure likely caused by prolonged voltage fluctuation. Recommended UPS installation.
HP
EliteDesk 800 G9
Technician's note
Accounting firm with heavy Tally usage. 32GB is optimal for their workflow.
Mac
Mini M2
Technician's note
M2 Mac Mini SSD upgrade requires specific NVMe controller compatibility. Used validated module.
Gaming
PC RTX 4080
Comparison
What you get with Xigox in Charai, side by side.
| Feature | Xigox | Other shops |
|---|---|---|
| Experienced Technicians | Trained & Verified | Varies; ask who will work on the device |
| Genuine / OEM Parts | OEM-Quality Parts | Varies; ask which part will be fitted |
| 90-Day Warranty | Written Certificate | Varies; ask for the warranty in writing |
| Diagnosis / Inspection | ₹350, credited to the repair | Varies; ask what the diagnosis costs |
| Same-Day Turnaround | Charai — Most Repairs | Varies; ask for a time in writing |
| Free Doorstep Pickup | Charai — Free | Varies; ask whether pickup is free |
| Transparent Pricing | Written Quote First | Varies; ask for a written quote first |
| Live WhatsApp Updates | Real-time Repair Status | Varies; ask how you will get updates |
Xigox charges ₹350 for inspection — credited to your repair cost if you go ahead.
Customer reviews
4.9/5 · 12 reviews shown
← Swipe or tap dots to browse →
Watch & learn
Repair videos from our Virar West workshop
A closer look at the Xigox team, our tools, and the repair process behind 9,605+ customer reviews across Mumbai MMR.
A tour of our ISO 9001:2015 certified workshop — laptop, desktop and computer repairs with genuine-grade parts and a 90-day warranty.
How the Xigox team handles laptop and computer repair, sales, service and data recovery across Mumbai, Thane & Palghar.
See how Xigox handles real customer repairs — fast diagnosis, transparent pricing and a 90-day warranty on every job.
Customer stories
What customers say about their laptop and computer repairs
“Desktop was freezing randomly. Xigox diagnosed a failing HDD, replaced with SSD. Boot time went from 3 minutes to 15 seconds. Outstanding upgrade!”
HP ProDesk 600 G6
“Graphics card died on our office desktop. Xigox sourced a compatible GPU and installed it same day. CAD software running smoothly again. Great service!”
Dell OptiPlex 7080
“RAM upgrade from 8GB to 32GB plus NVMe SSD. Xigox handled everything — cable management, BIOS update, Windows reinstall. PC is blazing fast now!”
Custom Gaming PC
“iMac screen had a crack — thought it was a write-off. Xigox repaired it for half the Apple Store price. Looks and works perfectly. Saved so much money!”
Apple iMac 2021
“PSU blew out with a bang. Xigox replaced the power supply unit within 3 hours. All data intact, no OS reinstall needed. Professional and fast!”
Lenovo ThinkCentre M90n
“Blue screen errors every hour. Xigox ran diagnostics — faulty RAM stick. Replaced under warranty, reinstalled Windows 11. No crashes in 2 months!”
Assembled Desktop i7
FAQ
Everything you need to know before booking your repair
10 questions answered
Send us your question on WhatsApp or call — a technician will answer.
Xigox is Charai's leading independent specialist for Custom Office PC repair. Our engineers are not generalists — they undergo dedicated training on Custom hardware, firmware and diagnostics. Since 2011, we have completed over 1,00,000+ repairs across all Custom product lines, earning a 4.9-star average customer rating.
We stock genuine Custom parts and OEM-compatible components for every common Custom Office PC fault — from screen replacements and battery swaps to logic board repairs and data recovery. Before any work begins, you receive a written cost estimate. Our ₹350 inspection fee is refunded if you proceed with the repair.
We actively serve the entire 400601 postal area within Thane district, ensuring same-day response for every repair request. ₹350 inspection fee (refunded if you proceed with repair). Located near Thane West, our service coverage extends across Charai and all surrounding localities. In addition to Charai, we also provide doorstep repairs and free pickup for lab work for customers in Thane, Thane West, Uthalsar and other nearby areas.
Straightforward Custom jobs — battery, keyboard, screen, SSD or RAM — are done at your address in Charai. Anything needing the microscope and hot-air station comes back to the lab, with free pickup and drop either way. We confirm within 15 minutes of booking and tell you honestly whether it is a same-day fix.
Every Custom repair at Xigox is covered by a 90-day warranty on all parts and labour. If the same fault recurs within the warranty period, we fix it at no charge. Our after-repair WhatsApp support means we are always available to answer questions about your Custom Office PC.
Service Hours
Monday – Sunday · 9 AM – 9 PM
Open on all public holidays
Service Area
Charai & surrounding Mumbai areas
Doorstep repairs + free pickup for lab work
Our Guarantee
90-day warranty on all repairs
Free re-repair if same fault recurs
Explore all available repair options for your Custom Office PC
We repair all Custom models in Charai
Free pickup & drop across all these neighbourhoods
Not sure which repair you need? See all Custom Office PC repairs in Charai
Same-day service available in all these nearby areas
Explore more services
Same technicians · Free pickup · 90-day warranty across all services.
₹350 inspection fee (refunded if you proceed with repair) · Same-day Desktop Data Backup · 90-day warranty
Serving Charai and all of Mumbai MMR · Open 9 AM – 9 PM daily
How it's done
What our technicians do, what it requires, and how to tell you need it.
For a backup job, we take a full, verified copy of your files (and, where requested, a complete system image) to encrypted external storage or a cloud destination you choose, then spot-check a sample of the copied files to confirm they open correctly — not just that the copy "completed".
Typical time: 30–90 minutes depending on data volume
The model
A Custom Office PC is a desktop built from individually selected components for everyday office/productivity use rather than gaming or heavy workloads.
Why waste time on aggregators? Get direct service without middleman markup with Xigox. Desktop PCs have different failure modes from laptop repair: larger PSUs with more failure-prone capacitors, discrete GPU mounting, and tower cooling. Our engineers apply proper desktop diagnostic protocols to identify the exact component at fault — not a full board swap.
The biggest frustration about repair shops in Charai is surprise bills after the job is done. We've built our entire model around transparency. Prior to touching your Custom, our technician shares a written quote that covers everything. You see the exact cost — approve it or decline, no pressure. Our ₹350 inspection fee is fully refunded when you proceed with this job.
Businesses across Charai trust our repair to maintain productivity. We offer AMC agreements, a priority response queue, and a single point of contact. From a small team or an entire floor, Xigox manages this repair for your Charai workspace with GST invoices and complete service reports.
There are many repair shops in Charai, however, Xigox stands out for this job. We believe in 100% upfront pricing. Each job begins with a thorough diagnostic inspection for ₹350, which is fully refunded if you proceed. No surprise fees — only expert job in Charai.
Curious how quickly Xigox can complete repair in Charai? Here's our typical timeline: Step 1 — message us and our pickup technician reaches you within 2 hours. Step 2 — our inspection identifies the exact fault. Next — you give the go-ahead via WhatsApp — completely your decision. Finally — this repair is executed using genuine parts at our Virar West workshop, often same day. Then — your Custom is delivered back to your Charai address fully tested.
Navigating traffic in Charai takes hours. To solve this, Xigox offers a no-hassle doorstep logistics service for this job. Just drop your pin, and our secure courier will collect your Custom directly from you. Once the job is finished, we safely return it in protective packaging. Enjoy total convenience without leaving your desk.
Numbers speak louder. Xigox maintains a 4.9-star rating from 9,605+ customer reviews from customers across Mumbai MMR. Common praise includes: accurate quotes, fast turnaround, and genuine parts. What Charai customers value most: "Fast, professional service with fair pricing." Become part of the growing community of satisfied Xigox customers in Charai.
Uncertain about the issue with your Custom? Prior to starting any job, Xigox performs a thorough diagnostic check. The ₹350 inspection fee, it is 100% refunded if you proceed with the repair. Our local experts will show you the broken part in plain English so you can make an informed decision.
No matter the Custom you own, Xigox handles this repair. Our technicians are brand-agnostic experts: HP, Dell, Lenovo, Asus, Acer, MSI, Toshiba, Samsung and Apple MacBook. Each brand has quirks in their assembly that our team knows well. Model-specific experience cuts diagnostic time and improves first-time fix rates.
Replacing an entire board is often unnecessary than fixing the fault on it. Xigox's in-house micro-soldering lab means engineers diagnose the exact failing IC and replace only that component — a fraction of full board replacement. Charai residents seek us out for chip-level job.
Completing the repair is just the first step at Xigox. Prior to delivery in Charai, it undergoes a rigorous full-system inspection. We verify that your repair was executed flawlessly, testing thermal performance. This attention to detail is why our return rate is so low across Charai.
We're a message away in Charai. Whether it's an urgent fix or a routine service, Xigox makes Custom Office PC Desktop Data Backup effortless: free pickup, genuine parts, rapid turnaround, and a 90-day warranty. Message +91 74997 61196 today.
Service area
Xigox provides custom office pc desktop data backup across Charai (PIN 400601), in the Thane district. Our doorstep pickup and on-site service cover the entire Charai area and the neighbourhoods around it.
Localities we cover in Charai: Thane West, Naupada. Wherever you are in Charai, we can collect your device from your door and bring it back after the repair.
Our technicians regularly serve homes, societies and offices around Charai Market, Thane Station and Talao Pali (Thane Lake), and along Charai Road, Gokhale Road Thane and Pokhran Road. If you're near any of these landmarks, same-day pickup for custom office pc desktop data backup is almost always available.
We also serve these nearby areas — tap your locality for local custom office pc desktop data backup:
4.9 from 9,605 customer reviews across all repairs · upfront pricing · 90-day warranty
Before you book: have your device model and a quick description of the issue ready — it speeds up your quote.
Not sure what's wrong?
Tell us what your device is doing — we'll point you to the right repair, with real pricing and next steps.
Nearest branch: Hiranandani Estate, Thane West
~5 km from Charai. With free doorstep pickup you don't need to travel — this is our nearest branch.
Book a repair
Free pickup · Genuine parts · 90-day warranty
We'll call you within 1 hour to confirm your appointment and arrange doorstep pickup.
Inspection fee: ₹350
Device type *
Inspection fee: ₹350
Your details are used only to arrange this repair. By submitting, you agree to our Privacy Policy.
Acer
Apple
ASUS
Dell
HP
Intel
Lenovo
MSI
Samsung